(NEW) Microsoft 15" i7 Surface Book 3 (Open Box)
$929.69
$1,399
34% off
Reference Price
Condition: New; Open Box
Color: Platinum
Screen Size: 15"
Capacity: 256GB
Top positive review
6 people found this helpful
Flexibility
By Karl Ramm on Reviewed in the United States on December 7, 2020
I researched the heck out of exactly what it was that I wanted prior to making this purchase. I do instructional work on the side of my birthday day to day (firefighter). I didn't want anything with a large footprint so I wanted to stay with something in the 13" range, sleek, minimal and powerful. I initially purchased the razer stealth and was blown away by how fast and efficient it ran programs etc. Windows hello worked well with it also, however wanted more from the laptop, touchscreen etc. I decided to send it back and opted for the less powerful yet more flexible surface book 3. As soon as I received it I knew I had made the right choice. Extremely flexible, I live the tablet mode, using the pen during instructional work and having the ability to articulate my point more so on web based instructional courses etc is a homerun. I did have battery issues initially, but this have since been resolved with the updates and when using office only, my screen would flicker almost as of it's adjusting to a different screen resolution. It hasn't happened within the past few weeks and I think that may have been a software issue as well. A bonus feature is that I have the option to game with xbox game pass and this little machine will play some Halo etc with zero issues. Quite impressive for how thin and small it is. Overall, this is a solid laptop although I did understand that there are several other laptops of similar fashion that execute certain tasks better. I don't agree with the price point, but I was able to purchase it with around $350 off which was a solid sale price. The flexibility is like no other, the options are endless and it's extremely well built. I'm very happy with the purchase. The web cam is ridiculous as well.
Top critical review
4 people found this helpful
Product Brand is Awesome - Unusual Faulty Hardware Maybe Vendor to Blame
By Alejandro Villasuso on Reviewed in the United States on April 15, 2022
I am a proud veteran owner of many Microsoft products (hardware & software) for over 10yrs based on their performance, reliability and customer service, especially in my line of work. My last Surface Book I purchased from Best-Buy brand-new, and it lasted me over 6yrs with barely any issues; definitely nothing major.On 10/11/2021, i purchased a brand-new Surface Book 3, 13.5” Touch-Screen from antonline at Amazon. By 11/22/2021, the c-port was malfunctioning, and I requested assistance to multiple sources, including antonline and Microsoft. I figured out a temporary work-around from the c-port malfunction until finally one of the USB ports gave out!Throughout all this time, Microsoft Support was very hospitable listening to my explanations of the problems, along with their suggestions. However, nothing worked. No peep from anyone else. Once the USB port went out, Microsoft helped me by replacing my Surface Book on 3/1/2022.The new Surface Book works wonderfully in performance and speed; amazing quality product just like the previous, minus the hardware issues. Yesterday, 4/14/2022, the charger of the original SB3 died on me. I again have reached out to multiple sources, including antonline and Microsoft. Microsoft responded in 12 minutes. Still waiting on antonline to respond.This tells me that antonline is possibly selling refurbished/faulty/unreliable expensive products to customers while telling them it is new. For a new Surface Book 3 to have hardware issues with their ports within 4 months, and then the charger to malfunction as well in 6 months; something needs to be reviewed on the matter.
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