Top positive review
14 people found this helpful
Review as an international customer
By OBM on Reviewed in the United States on January 20, 2022
I will not review the technical features of this monitor. It has been selected as the "best 4k monitor for office use" in various sites, and it certainly deserves the ranking. The text is sharp, the colors are accurate enough for most of my use case scenarios, it is bright, and the refresh rate is enough for programming and streaming purposes. It is a great monitor for programming online teaching and not-so-professional video editing. Instead, I will review this as an international customer. + The monitor power supply supports the 100-240V range and has a standard IEC-c14 so you can plug it in Eu directly with a c13 connector. No voltage conversion is necessary. + Monitor is super light. This helps hugely in shipping, not-so-considerate customs personnel, and also mounting it on a VESA bracket. + Kudos to the design of the packaging. I have received the outer "amazon" package with almost no padding. Consequently, the inner (Dell) package was considerably damaged. On top of that, both the outer and inner (Dell) package was opened, and the customs personnel did not bother to close the parcel properly. Still, the monitor survived the trip unscratched, despite being thrown around in an open parcel. This is thanks to how the stand is packed, and the panel is sandwiched between dampening/shock-absorbing structures. Really, I admire that design professionally. If I have to nitpick, here are the things I don't like that much: -No back panel cable management cover. Dangling cords. Yikes. -Not enough printed documentation. It took me some wrong starts to VESA mount the monitor. (in the meantime, I have seen that the stand upper assembly can be disassembled) -A Mini DP port could've been nice. -The menu buttons are quite painful to press, and the menu itself is super low resolution. -USB-C standard looks good on paper, but in reality, there is a huge cable compatibility problem. Don't lose the cable that comes with it.
Top critical review
17 people found this helpful
HDMI cable was missing
By Amazon Kunde on Reviewed in the United States on September 17, 2020
UPDATE: After returning the monitor I was refunded 100 USD less!! This is a big scam from the seller. The item was defective (dead pixel and missing cable). Very disappointed! The monitor itself is very nice. The color uniformity and monitor night mode are especially nice imho. I like the style of the monitor, and together with dell sound bar, it is a wonderful office addition. The height can be adjusted. I also liked the ports: Display port, hdmi, two usb-c, two usb-a. However, the hdmi cable was missing in the package. Another issue is that with USB-C connection, it doesn't work with 60Hz (my laptop and the cable supports 60Hz) but only with 30Hz. So far I didn't find what causing the issue. The UPS was not careful with the package during the delivery: I happen to be in front of my house when two workers were unloading packages from the car. I saw how they dropped the box with the monitor on the ground. They were about to stack the boxes from the ground onto a small trolley. I approached them to pick the box myself to avoid further "accidents" - the box on the corner was ripped. Inside everything looked ok. Update: the company offered to ship missing cable but now I noticed a dead/stuck pixel in the middle of the screen. If it is not possible to exchange it for a good one I will be returning the item. I am doing computer design and sit close to the screen. This pixel annoys me all the time since I noticed it.
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