Lenovo Chromebook Flex 5 13" 2-in-1 Laptop (Open Box)

Revised - 3/9/21 As others have complained, the right hinge for the monitor is defective. I can't open/close the laptop unless I do it very slow using two hands so the monitor would not break. From what all are saying I guess I am SOL. I will contact Lenovo none the less to see if the will fix this. Revised - 9/30/20 I must apologize to Lenovo. The issues I was facing was from my own doing. I forgot that I had set the OS to dev mode sometime ago and that was causing the device to act up. After setting the OS back to standard mode, it is running smoothly not freezing once. All our headache went away. Back to 5 stars! Revised - 9/24/20 Stay AWAY!! Now the sound is going away during my daughter's virtual class. We need to restart the device in order to get the sound back. I would stay away from this device if you need something for school. Our first Chromebook so not sure if this is normal for Chromebook. Very dissapointed to say the least. Revised - 9/23/20 Our device is starting to freeze daily and needing restart. This is extremely frustrating for my 4th grade daughter when learning virtually. It is not like she has too many files or apps open so I'm down grading this to three stars. With our kids needing more time on computer for their schoolwork during the COVID19, we finally decided to purchase a chromebook. What I wanted was a unit with 14" monitor, FHD, at least 4GB Ram, at least 64GB storage, a decent processor, and touchscreen. That got my attention on Asus Flip 434 and HP X360 but perhaps due to the dwindling inventories, I was not finding any attractive deals for these or any of the mid range chromebooks in the weeks studying the market. And then I came across the soon to be released Lenovo Chromebook Flex 5 with all but one of the spec I was looking for; it has a 13.3" monitor. But at $409, I could deal with the slightly less monitor size so I preordered a unit. The product came 1 day early and we had it for close to a week now. The build quality is solid with quality feel throughout. One exception is the edge along the trackpad at the very side of the unit. When flipping the laptop to a tablet, I noticed the edge plastic along the trackpad move slightly since it is thin. We'll see if it can withstand the usage by our kids. But that is the only concern I have. The display is very crisp with wide viewing angle. I like the keystrokes on the keyboard. It zips through any of the activities we do granted we are using mostly for web browsing and video conferencing. The only game my kids tried was Roblox since their 3 year old tablet is having hard time playing it. The Flex 5 plays it very smoothly. For me, this is my first Chromebook experience so I'm still getting used to the little differences from the PC/Windows but it's not that difficult. It's no different then when a new version Windows is released. I am very pleased with the purchase and hope one unit will be enough for the four of us：）