Apple 13.3" MacBook Air (2020) - Silver (Open Box)

First, I am a loyal Mac user. I "upgraded" from a (base model) late-2013 MacBook Pro to this Air assuming I was getting a better product. For the most part, this computer is awesome. Its a brand new Macbook. What's not to love? Well, in the age of coronavirus, two crucial things, the camera and the i3's inability to use virtual backgrounds on Zoom. I was shocked the first time that I used the webcam on this and, even though I thoroughly research the device, I did not really realize how antiquated this tech is. The picture is grainy, low-res, and inadequate for my needs. So, then I tried to use a virtual background. I received a notice that I needed an i5 processor in order to use that feature. I'm in the process of exchanging this laptop for a Pro, but I'll be honest, I feel a bit ripped off. I'm like the Apple OS and appreciate that I don't have some of the issues that I had when I was a PC user, and/or with my PC at work. But if I had spent $1000 for a new PC I wouldn't have a 10 year old camera and a processor that can't handle Zoom virtual backgrounds. I would be able to do these basic tasks with even a $500-750 PC. Now I'm stuck paying an extra $300 for a computer that can handle these very basic tasks. So, my suggestion for you, if you're using this for Zoom/work/webcam meetings pay now for the i5 and be aware that the camera on this laptop is not very good.