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6,375
4.4 out of 5 stars

HP 14A-NA0060NR Chromebook (Open Box)

$174.95
$499.99 65% off Reference Price
Condition: New; Open Box
Color: Ceramic White
Style: FHD Display
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Top positive review
So far, so good!
By Chuck Johnston on Reviewed in the United States on September 8, 2021
We haven't had the Chromebook for long, so this review would be subject to change. (As of 09/08/21)We bought this for my wife, who uses it primarily for emails and web search, etc.. Simple to use and much faster than the laptop she had been using. I read reviews on a lot of Chromebooks in this price range before we made the purchase and I think it was the right choice. Screen quality is very good. Lightweight. Holds charge for a long time. I think the only negative is that sometimes the keys are difficult to read in the wrong light. However, they are backlit, so there's a plus.So far, this has been an excellent value. I can easily recommend it.
Top critical review
6 people found this helpful
Nice laptop - Crashes Modems/Routers with no fix
By KP on Reviewed in the United States on June 12, 2021
Pros: Nice build and feel, great speakers, simple setup, great valueCons: Within a few minutes of connecting to my wifi, it killed the internet connections to all other devices including its own connection. We have a rather common modem/router, the Arris panoramic models you get on rental from Comcast or Cox, in the west.After working with Amazon and then HP support, it became evident the issue is a modem driver within the computer needing to be updated. HP support claimed it was a known issue with my router/modem -- yet they didn't troubleshoot it and didn't ask which manufacturer/model device I had. In theory, the problem (a driver) is fixable..... if you can get the driver downloaded and added to the computer. In this case, this chromebook does not have an ethernet port -- so there's no actual way to install the driver and address the problem without loading it on a USB drive, downloaded from another computer, or sending in the computer for repair.Summary: You may have a modem or router that doesn't conflict or have a driver issue and be perfectly fine. I wasn't able to experience much beyond the handful of minutes it would be connected. However, there's no way to know in advance if you will encounter this problem or not. If you're willing to risk it and have the time to a) work with support or find/load the driver yourself, and/or b) return the device (stick to the 30 day window), then proceed with caution. Otherwise, I recommend passing on this and going with something else.For reference, in our situation we ended up going with a Lenovo C340 Chromebook for just a little bit more money with a better processor, more RAM, bigger screen (a flipable touchscreen). My router/model and internet connection have been fine with the Lenovo.

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