Samsung Q80T/Q8DT QLED 4K UHD HDR Smart TV (2020) (Factory Reconditioned)
$1,019.99
Condition: Factory Reconditioned
Screen Size: 85"
Top positive review
14 people found this helpful
Love Love Love this TV
By TGregory on Reviewed in the United States on August 19, 2020
I bought this 85in. model because I never wanted to say "I wish I had gotten the bigger one.". It is giant and you would expect the image to show every imperfection when the size of peoples heads are 3x to 4x larger than real life. Well the technology and performance this TV delivers is unbelievable. I see zero artifacts or image degradation. The 4K process combined with the 12x Arrays create an almost surreal image. When we watch shows we have seen before the video looks more like live images or you are looking through a window. The broadcast has to be pretty bad for the processor not to majorly improve the poor image. This would be something like a live news broadcast with someone on a poor Webex video feed or worse. The builtin audio speakers really superb with voices coming directly from who is talking and its ability to boost speak over background sounds. I just figured out how to connect my legacy Bose Sound System using the Optical out to an audio converter that takes optical in to RCA outs. Works fine but the TV speakers are so pure I switched back and will use this optical audio for movies with bigger than life sound. Later I will probably buy the matching Samsung soundbar system that has the wireless rear speaker option. So I forgot to mention the color is near perfect. The image quality is better than the feed. No motion artifacts or any other image imperfections I can detect. Great sound especially voices. Bigger than life image that seems more like your watching through a window. The only Con is the pathetic remote which Samsung needs to improve with direct buttons for functions so the hard to navigate remote is faster and quicker. Yes I know people usually use the cable box remote but changing inputs or setting should not be so tedious. Their Samsung SmartThings app is okay but could be better since its function is only basic with no programming guide access. Considering the Price/Performance of this Model, I will be enjoying it for the next 10+ years I am sure.
Top critical review
3 people found this helpful
Extortion: Samsung won't replace failed TV but will sell a new lne for $300 more
By tp on Reviewed in the United States on January 31, 2021
Bought in Nov2020. Ordering, shipping, setup all fine. We loved the TV. But now we are seeing great permanent grey spots across a band on the top (photo). We’ll contact seller and Samsung, but our confidence in the longevity of this product is seriously degraded. Submitted service UPDATED 2/12/21 Regional Samsung rep (Ron) called 2/10 to get specific info on the TV. He called back the next day to say the required part was not available because the TV is too new. He specifically emphasized that he could do nothing else so he passed the ticket back to Samsung for exchange. UPDATED 2/25/21 No word from Samsung so called 1-800-Samsung. Helpful person (Clark) said ticket had not been submitted because they didn't have a receipt. They never asked for one. He texted me and I texted back a photo of the amazon invoice. Then he needed my email again and my address again (unsure why?). He closed the old ticket and opened an new one. The Exchange Department will call me in a couple of days. This is becoming painful. Hmmmm. UPDATE 2/26/21 Sadly Samsung just called and offered a refund. They have no more stock. Strangely, this same TV model number QN85Q80TAFXZA (2020) is indeed in stock now, but for $300 more than we paid. Apparently we got too good a deal in November.
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