Men's Bates Coyote Boot (7.5)

I had my foot measured to be an 11 medium. I bought 11 medium Rush shoes directly from Bates but they were too narrow and hurt my feet. I bought an 11 extra wide from Amazon because the Bates website was out of them. The shoe is still incredibly narrow and hurts my feet. The shank of my foot feels like it's in a vise after a few hours at work. I measured the insole and it was about 4-1/16 inches. An American medium is 4-1/8 and a wide is 4-5/16. The shank of the insole is about 3/8 of an inch smaller than my foot. Another problem is that the midsole of the shoe wraps up and around the bottom of your foot by about 1/4 inch. This is to cradle your foot, but since it's drasticallytoo narrow, it hurts. The arch support also sits too far back. It starts just in front of your heel and then flattens out, leaving about half you arch unsupported. I've never had shoes fit like this in my life. They're terrible. It's like Bates took the heel of a woman's 11 and attached the ball and toe of a men's. These people clearly have no concept of the shape of the human foot. Strangely, Bates is owned by Wolverine, and Wolverine boots fit me perfectly and are very comfortable. Wolverine needs to clean house at Bates and put people in charge that know how to size shoes.