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1,705
4.3 out of 5 stars

WD 28TB My Cloud Storage

$1,039.99
$1,299.99 20% off Reference Price
Condition: New
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Top positive review
15 people found this helpful
Favorable Review of EX2 in office setting.
By Happy Server Buyer on Reviewed in the United States on April 19, 2016
It arrived on Friday to my office and later on this same Friday I installed 2 hard drives laying around. EX2 told me one drive was faulty so I removed it and set up the machine as a JBOD. This was fast and a piece of cake! I have not been near it since then no need! Over the weekend from my house from several different computers I uploaded some movies and also I downloaded some movies too and utilized multiple uploads / downloads at once from several machines. The WD network is really neat as you have only to input "MyCloud" from any machine in the world. There were no failed downloads / uploads. Addtionally if I accessed my office machine main computer through MS Remote access I could reference the EX2 NAS and play any movie in real time. To be fair I could do real time movie playing across the net before installing the EX2. When I came back to the office on Monday I could play any of the freshly installed 11 movies in real time on the EX2 from any office computer but again I could do that when the movies were scattered across several machines. Over all it was an impressive faultless performance and we have now put a lot more large files on it than just the test movies. As you can see we can also back up from house to office and in fact the EX2 Ultra NAS could even be at a third location. We had in the office a fanless older atom machine running an accounting program that needed a larger disk. However we used the iSCSI function of the EX2 to instead load onto the atom another pseudo drive. We used the iSCSI initiator function in windows. This added drive that steals space from the JBOD drive in the EX2 Hard drive is most useful if you need another dedicated small pseudo drive on a small low powered machine that the machine formats itself. I must add that the speed of the pseudo drive was not impressive! But still it did the trick! The third use is the WD Sync. I do not fully understand this and why WD loads some files from the computers you elect to sync in an appearent arbritrary fashion without permission when you set up Sync and how do you remove some of these files from Sync. Why not WD not add any and leave adding to the user? WD needs to add one coheseive spelled out non intuitive manual on using and controlling SYNC. Having said that it is important if you are attempting to use this feature to set Windows to continual back up. Appearently if you delete a file in the Sync sphere it gets deleted from all particitpating machines. I do not see how to remove files from this situation. Nevertheless Sync appearently lets me reference files on any computer in the net from my computer WITHOUT going onto the computer holding that file. For example instead of referenceing an accounting spread sheet on say Daniel-PC for data I reference a copy on my machine in documents BUT WD is keeping the copy of my machine up to date with the master original on Daniel-PC. Again a much better manual with everything and no gaps and no intuitive is needed for Sync. In conclusion this is a great buy as long as WD continues the free web service and free use of the name "MyCloud". For comparison we later set up our own NAS at my house on a $150 Bee Box using NAS4Free and use the WinSCP publically available utility to span the net. This takes several hours to set up and is good but not as good as EX2. Recommended to everyone. Roe5685.
Top critical review
24 people found this helpful
Great product, but deceptive description can be very misleading. 4TB apparently means 2TB.
By Lorenzo Irizarry on Reviewed in the United States on May 8, 2016
I have to say, I'm really impressed with this NAS. Great features, awesome performance, and a real life saver. I would give this a 5 star review if it wasn't for the deceptive advertising. It advertised as a 4TB NAS preconfigured to RAID 1. The box says 4TB NAS and you'd expect 4TB capacity. What's the problem? It's not a 4TB NAS, it's a 2TB NAS with two 2TB hard drives preconfigured to RAID 1. Sure, if I remove the RAID 1 and change it to JBOD I will have my 4TB NAS, but that defeats the purpose; doesn't it? Now I have to decide whether to run the risk of spanning the drive and losing redundancy or working with more limited storage and keep the safety of redundancy. I don't want to return it because I really like this NAS and all its features, I was just hoping for the extra storage. I have a failed hard drive whose data I'm attempting to recover and the limited space really gets in the way. At the very least, fix the advertising so it's clear. I'm an IT professional and even I was fooled. Guess the price was too good to be true in the end. UPDATE: So, a short time after I wrote this review, WD got in touch with me, apologized for the confusion (you can see in the message they posted below) and offered me an extra 2 year extension on my device's warranty for the inconvenience. The gesture is greatly appreciated and the representative assured me it had been forwarded to the marketing team in order to correct it. It's been more than a month and they have not updated the description at all, so I'm lowering the review to one star. As I mentioned before, the device is great and I have no problems with it at all. I just don't appreciate the lack of clarity in the description concerning the NAS' capacity. I really will change this to a 5 star review if the description on this Amazon page (and especially the box) is updated to make clear what the actual capacity of the NAS is. For those wondering, the 4TB model (the one I bought) is described as pre-configured to RAID 1, but does not specify it has two 2TB hard drives in it and not 4TB drives. This means the capacity will be only 2TB. As such, this product should be described either as a 2TB RAID 1 NAS to prevent confusion or the RAID pre-configure should be removed. I will check back again at some point to see if WD has updated the description. Until then, the one star remains.

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