HP HP-M283FDW-DSPrime HP Color LaserJet Pro M283fdw (Open Box)

Had a couple of older Brother all-in-one machines that did a pretty good job for me at home and at my shop. Wanted to upgrade to machines with a scanner feed, so went this direction based on reviews. Now, I'm not a network engineer, and not an IT pro, but I've had no problems setting up both work and home networks and maintained them for years. At the shop I typically have 15 devices on, and at home between 30-40 depending on day and time. All devices happy, chatting with each other and the outside world, everything just works. Then comes the printer switch, and my whole world comes crashing down. This has been the most maddening, awful experience, with both printers, that I have had with a network device since WiFi was in its infancy. I truly want to go full Office Space on both of them. Today's incident sealed it. Wife home doing school finals. I'm at my shop. After 2 solid weeks of no problems, no drop-offs, no changes in our infrastructure at all, can't print or scan. Scanning is a must because she has to show work. I get home and despite seeing the printer on our local network using the Eero app, and seeing wife's PC on the same network, both connected to the same Eero, neither can see each other. I literally typed the IP address into the URL field, nope, doesn't exist. Fine, let me find one of those weird printer-only USB cables just to get her out of the woods. Connected printer to Carbon X1, scan app sees the printer, scan commences, then errors out at the end. Thousand bucks down the drain for 2 of these garbage paperweights. Now dreading getting on the phone with tech support only to likely hear "did you plug it in until it clicks?" Update: updated my Eero setup to include WPA3 authentication, and it worked! For 4 whole days. Tried to print this morning, "printer offline". Printer confirmed to be on. Checked all devices on the network. Both of our laptops, and this pile of garbage "printer" showing on the network, and both even connected to the same Eero. I type in the IP address into a browser, and the printer page comes up with all of the settings. But, can I print? Nope. Full Eero network reboot, unplug printer, plug it back in, and we can print again...from only one of our laptops. I normally have to reboot the network *maybe* 2x/year. I'll keep adding to this as needed. Again, DO NOT BUY THIS PILE OF JUNK. 6/4/21 - good news, we made it almost 7 days without having to reboot our whole world! But today, customers lined up, ready to cash out, can't print. Can't scan. Nothing changed in our infrastructure. Ten minutes rebooting our world, and everything works again. Seriously, this is probably the worst piece of tech on the market right now. 7/7/21 - just got the alert that my printer is low on all toner. I bought this printer on 4/15 for $488. It is now 7/7, and just added 4 genuine HP toner cartridges to my cart here. Total will be $432. This is the type of thing that inspires movies like Falling Down. Oh, and if I click on the handy window that shows up every damn time I print that says "ORDER SUPPLIES!", it takes me to the HP store, where all but black toner is sold out. So soon, I'll be writing again about a printer that I won't be able to use at all. Awesome. 11/13/21 - Yet another reminder of why HP might be the worst company on the face of the earth. Remember when I had to spend $432 on toner 4 months ago? So, like Kramer and the used car salesman trying to see how far they could get on the low fuel light, I kept dismissing the "Critically low" messages every time we'd print at my shop. We print roughly 15-20 pages per day. Yeah, I have yet to replace the toner, and the pages still look fine. 1/12/22 - still printing just fine. Toner message screaming at me every time I print. 3/30/22 - ditto the last update. 8/15/24 - still falls off network (both at home and at my shop), still need to reinstall software, still the worst piles of crap in the printer universe. 12/21/24 - home printer offline yet again. At home, I usually have 40+ devices connected to my Eero 6 mesh network. This is still the only device that disappears for no reason. Then some combination of unplugging it, plugging it back in, then finding the local IP address using the Eero app, then punching that into a browser window, and tweaking some settings there brings it back online. However, I have to do it differently each time. Junk. I can't wait to go full Office Space on this worthless waste of space.