Amazon Ratings and Reviews

APC UPS Network Management Card 3, Newest Model 2020 (AP9640) (Open Box)

$132.34

$221.97 40% off Reference Price

Condition: New; Open Box

Top positive review

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1 people found this helpful

A better alternative to paying for subscriptions

By Alan Moore on Reviewed in the United States on January 14, 2024

As manufacturers continue to move to force customers to buy subscription licenses, it is always good to have an alternative. I bought this for my rack mount SMT1000, because I found out the "SmartConnect" functionality is crippled unless you pay. Although it is not a cheap option, this vendor is significantly cheaper than APC's list pricing. Installation was a breeze, having prepared the DHCP options in advance on my Unifi environment. I upgraded the firmware, set up SNMP for my QNAP NAS devices, SMTP for alerts, and set up preferences for load-shedding all within a couple of hours. I just need to complete a calibration so that I have an accurate idea of how long the battery will last with my current load. I saw that APC is saying that the firmware I installed is the last "free" update before forcing a support contract for future updates. I'm just a home user, so I'll be fine with what I have. Having battery backup for my NAS devices was the primary reason for this purchase; I now have peace of mind with the UPS, and the ability to control how the battery backup allows my QNAP devices to gracefully shut down in the event of a power outage.

Top critical review

See all 9 critical reviews

5 people found this helpful

BE AWARE, APC is working on REQUIRING a subscription to get firmware updates for this

By Earnest T. on Reviewed in the United States on January 13, 2024

My older 9630 is end of life for updates. I bought this to get on something currently supported. I installed it and checked for firmware updates. NOWHERE on APC's webpage for this item does it say they are implementing a subscription requirement for future updates. When I downloaded the latest firmware and installed it, there is a WARNING box that pops up indicating this is the last firmware version that is free. I called APC tech support. Their own people don't know what is going on. After waiting on hold for a while, it was confirmed. I asked for the price of the subscription. "That information is not yet available" What a scam. Integrity requires that if you are changing something from free since the beginning of time and are now going to require a subscription you can at least WARN people on the product page this is coming. I would NOT have bought it had I known this, and I looked on the product webpage after learning this to see if I missed it. I DID NOT. NO MENTION of it.