Mid 2019 Apple MacBook Pro with 2.3 GHz Intel Core i9 (15 inch, 16GB RAM, 512GB SSD) Space Gray (Renewed) (Open Box)

The MacBook Pro arrived in excellent condition in protective packaging. Included accessories were an 87W Apple Power Supply and a USB-C to USB-C cable. The MacBook started up fine and went through the setup process smoothly. The screen is wonderfully clear with no dead pixels.I did have some issues with the MacBook not getting charged from the included Apple power supply and USB-C cable although it would charge fine when connected via USB-C cable to my LG monitor with the cable LG provided for power and 4K display connectivity to the LG monitor.I contacted All Out Apple as soon as I noticed the issue and they responded quickly with some suggested troubleshooting steps. Those steps did not actually solve the issue. I went through a few gyrations of troubleshooting and figured out that the MacBook would accept a charge from the LG monitor but not the Apple power supply. A couple of messages to All Out Apple and some further testing isolated the issue to the included cable rather than the power supply. All Out Apple was responsive to messages throughout the process. It did take a bit of assertive communication on my part to get a fair resolution for the issue. In the end, they provided a refund for the exact cost of a replacement 100W USB-C cable to support the proper charging capacity of the MacBook Pro.Thanks to some good supplier communication and having a customer with some technical know-how involved, we avoided a return scenario which is better for both sides.Overall I'm very happy with the MacBook Pro I received and I am satisfied with All Out Apple's resolution of the charging issue.