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3,640
3.6 out of 5 stars

Top positive review
16 people found this helpful
Looks and runs like a new macbook
By Eva on Reviewed in the United States on January 3, 2025
I purchased a refurbished Macbook Pro 13" in "Excellent" condition with 256 GB Storage and 8 GB RAM to have a facetime machine. I haven't tested it for a long facetime call yet, but out of the box, it really looks like a new laptop. The charging adapter has seen better days, but it does work. I was skeptical about my purchase after reading some reviews, but I'm very pleasantly surprised with what I received. I do think the packaging could have been better; I received a generic computer box lacking padding, and that box was sitting inside an amazon box with even less padding. I don't blame the seller for it rattling around the amazon box freely, but it seems to have arrived without any damage. The colors on the screen are vibrant and beautiful. I haven't noticed any screen burn-in. There aren't any scratches on it either; it looks brand new. The battery is in good shape with 115 charge cycles. The camera doesn't have any issues, and when it's on, the green LED light illuminates. The hinge feels good upon opening and closing. There's some light wear on the keys from previous usage, but nothing major. All the keys work and respond to a regular press. The microphone is also in good shape. It does run a little warm, though, I'm also installing updates onto it. I also haven't owned a macbook before, but I have heard they run a bit warm, even when new, so take what I said about the warmth with a grain of salt. If you're looking for a lightweight laptop to get you by in college, buying this as a refurb is a steal.
Top critical review
33 people found this helpful
Lasted me about 4-5 months. Not happy.
By susan on Reviewed in the United States on November 17, 2024
I bought this computer, needing it for school work, and was a cheap option for someone who didn’t have a big budget. It worked okay for about 4 months, had some issues such as the battery dying very fast and overheating a lot. Learned to live with it and only keep a few tabs open. Eventually, it stopped working, and wouldn’t let me do anything on the computer since the wifi wouldn’t enable. Took it to a repair place, turns out the motherboard was dying the whole time and didn’t have long left. Extremely upset that I spent 333 dollars on this product and Amazon won’t refund me or do anything at all since its about 1 month and a half past the return date. Which I understand, but obviously they need to have exceptions or make the return dates on these longer since they are CLAIMING that these are in “excellent condition” When they are on the brink of dying. Very unhappy that there has not been any problem solving on Amazon’s side. And if you buy one, if ANYTHING seems off immediately return the product because it will probably stop working justttt after the return date so they can short you a couple hundred of dollars! And what’s even better is that in order for them to fix my computer it would cost over 900 dollars…. When I payed over 300 dollars to get it in the first place. I would’ve been better off buying a brand new macbook then this crap :) Atleast it would have lasted me A LOT longer. It also came with a horrible covering on it that wasn’t even centered on the computer so I had to peel that off. I would like a refund or atleast half of my money back since this thing didn’t even last me half of a year. Waste of 300 dollars that goes to this stupid company.

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