Robot Smart Educational Companion Toy (Open Box)

I am very upset with myself for not trusting the reviews. Such a waste of money. I got this for my granddaughter who is autistic with hopes that it would help her but that’s impossible to do if it don’t work. 1. She pushes the hidden button IF it works it constantly says “downloading the content please wait” 2. Her father changed it from 5 GHz to 2.4 Still doing the same. 3. Not being used and sitting at the table every few minutes it says “we are now in Roybi’s world” so I have to turn it off. 4. Looked on the app trying to find things that would help her with her learning and It just keeps loading and reloading and most is above her level. 5. It says it’s for 3yrs to 8 which is why I got Roybi. From what I read it was designed with Autistic children in mind. ABSOLUTELY NOT!!! 6. When she speaks to Roybi it can’t even hear her and keeps repeating the question. And she has literally screamed trying to get it to hear her. On their website it says “ We're developing an exciting pilot program for students on Autism Spectrum, ADHD, and Speech Disorder.” trust me when I say it is NOT Roybi! It also says “ If your school offers programs for special needs children, we would love to work with you!”. Well her school does and they will not answer any of my messages to help so I’m feeling like this is absolutely not true. I am very upset not just cus I waisted my money but I feel this is very false advertisement. My granddaughter was so excited to learn with Roybi and it only let her down. That upsets me more than the money 😡 Giving it a one star is not what it deserves except I did receive it packed well. Amazon needs a — ⭐️