Top positive review
5 people found this helpful
Great buy, don't bother with premium
By David on Reviewed in the United States on April 7, 2023
Came with fresh install of Windows 10 Pro which automatically activated once you setup your account...etc. No visible blemishes. Everything works as it should, including touch screen. Screen is in good shape. My only complaint is that the chargers seems a little beat up and there's 2 asset management stickers on it. Likely from a previous IT team or seller's inventory system. Not the end of the world, not enough to lose a star but a bit of an annoyance.For about $30 less than the "premium" version, this came about a week faster and was in good shape. Maybe I got lucky but I'm satisfied and would definitely buy again.
Top critical review
17 people found this helpful
Not good so far, but trying to hold out hope
By Love her on Reviewed in the United States on September 27, 2023
I wanted to be very excited by this purchase. The laptop is beautiful and the system runs well. But, this product, inspected by professionals??? Was shipped to me unable to charge… I am going to do some of my own trouble shooting and if it goes smoothly I’ll report back with a better rating. I really want this to work out. It just seems like charging is such a basic function I don’t know how the hell it was the thing that was missed by these “experts”.Edit: Best Buy are the real hero’s here. Was able to get the problem diagnosed. Amazon wouldn’t even send me a replacement charger, even tho it was established the initial one was faulty. So much for a warranty.Over all good price- but you might spend a little more time and money covering for amazons “experts”
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