Linksys MX10600 Linksys Velop Tri-Band Router (Open Box)
$58.19
Condition: Factory Reconditioned; Open Box
Top positive review
14 people found this helpful
Significant Wi-Fi Speed Increase
By KJP on Reviewed in the United States on December 12, 2019
So far, I am very happy with the performance of the Linksys Velop Wi-Fi 6 router. In the first part I’ll give some background and why I upgraded to this router. If you don’t want that info just scroll down to the bottom and I’ll get to the performance and satisfaction so far: I have a 2,200 square foot home and it’s two stories. My modem is located on the second floor in one of the far corners. I’ve always had varying levels of performance issues with all the routers I’ve ever had in this house. My previous router was a Linksys MU-MIMO dual band AC router that’s maybe 3 years old. It provided pretty good but not great Wi-Fi coverage for the whole house. I pay for 200Mbps download speeds from my ISP. If I were in the same room as that router I’d average around 180Mbps download speeds (tested on both phone and laptop). If I were on the far end of the house on the same floor I’d average about 110Mbps. On the first floor of the house things would obviously get worse. 70 to 80Mbps speeds would be typical and sometimes less. It was less stable than upstairs so it could vary by a lot. Anyways, I wanted to address my performance issues, and I wanted to upgrade to a router that would future-proof my home Wi-Fi for a while. I have an increasing number of smart devices, smart phones and tablets, personal and work laptops, whole home audio and home theater devices and TVs, etc. There are two of us who live here and in total there are (these include personal AND work devices) 3 smart phones, 5 laptops, 2 tablets, 2 printers, 3 TVs, a new home theater sound system that connects via Wi-Fi which I’ll be expanding to multiple rooms, 1 AppleTV, 1 Roku, 2 4K Chromecast sticks, 1 google home, a new refrigerator and stove which connect to WiFi, a SmartThings hub (which connects via a wired Ethernet connection to my router), and a few odd Wi-Fi switches and bulbs which don’t go thru my SmartThings home automation system and are just direct to Wi-Fi network connected and controlled thru their own apps. I’m sure I’m missing a few things that I can’t think of now. SO as you can see, I’m worried about network congestion, interference, and efficient/optimal juggling of all those devices, especially going into the future as more get inevitably added. Now on to my experience with this new router. (I haven’t tested file transfer speeds between devices on my local area network. My tests so far have all been internet download speed tests so keep that in mind. I’ll update this if I end up testing more and find the upper limit on my LAN.) I noticed an immediate jump in Wi-Fi speed compared to my last router. I tested near the router and on the other side of the house on the same floor and I have a perfect Wi-Fi signal and the download speeds, even on the far end of the house are consistently just over 200Mbps (which is what I’m paying for). I only start to notice a drop off in speed when I’m on the lower level and also on the far end of the house. There, depending on position it’s anywhere from 100 to 150Mbps. I’m on the fence about adding a second Velop for the first floor to make it a full coverage mesh network. Our office and one of the TV’s are in that area of the house so I’m probably going to. I’ll update this review after having the router a bit longer and I’ve had time to see if I have any reliability issues with the Wi-Fi signal in that far area. And also if I end up adding a second Velop I’ll review the mesh performance. Hope this review helps anyone who might be in a similar situation and sized house and you’ve been wondering about the performance of Wi-Fi 6 (802.11ax) over Wi-Fi 5 (802.11ac). I’d say definitely go with a true Wi-Fi 6 tri-band mesh router network. It’s definitely a noticeable improvement so far.
Top critical review
8 people found this helpful
DON'T BUY Linksys -- Linksys does not support their product, and won't give a refund
By Joe Bob on Reviewed in the United States on May 3, 2021
We bought two Linksys Velop MX5300 mesh Wi-Fi 6 Whole Home routers and had them installed in November 2020 to WiFi download improve speed and coverage throughout our home. While speed was initially great throughout the home, it soon began to deteriorate. We have 1 Gigabit cable service from Comcast, so speed to our cable modem is great, but the WiFi speed delivered by the Linksys routers would deteriorate to as low as 2 Mbps (on an iPhone capable of download speeds of >500 Mbps)! Linksys' app that monitors and manages the Velop routers suggests that if you are having slow speeds, you should reset the Velops, and they conveniently include a reset feature in their app. Resetting the Velops did indeed improve the speed --- for a short while. Little did I know that I'd be doing that once or twice a week! After returning from the holidays, and with the speed deterioration problem continuing to require me to reset the Velops at least once a week, I finally got tired of resetting the Linksys routers, and I finally contacted Linksys technical support in March. I sat through two separate, and lengthy (each c. an hour or more), sessions with Linksys "level 1" and "level 2" technical support personnel, who confirmed, but could not fix, the problem with the Velops. So, rather than offer to replace the defective Velops, Linksys' level 2 support agent said he was escalating my case to Linksys' "level 3" technical support personnel. That was in early April. The level 2 agent said that I'd be contacted by the level 3 support team within 24 to 48 hours. I gave them my cell phone number to contact me as expeditiously as possible. In the meantime, the level 2 personnel had instructed me to disconnect one of the two Velop nodes, so it was a non-functioning paperweight. I wasn't happy, but I figured I could wait another day or so. Well, it has been FIVE WEEKS since I first contacted Linksys about their defective Velops, and a MONTH since Linksys referred my case to the black hole that they call their "level 3 support," and I have yet to receive a call from Linksys' level 3 "support" personnel. I finally contacted Linksys customer "service" and asked for a refund on the defective Velop routers which they failed to replace or fix in FIVE WEEKS, and Linksys has refused to authorize the refund. (I've now replaced the defective Linksys paperweights with NetGear mesh routers.) DON'T BUY LINKSYS ROUTERS -- if they ship you defective ones like they did with me (the fact that their router management app has a reset feature built into it to "correct" slow WiFi connection speeds should give you a clue how often my issue occurs with their routers) THEY WILL NOT GIVE YOU TIMELY SUPPORT, they will not timely replace the defective routers, and they won't refund your money! I will never deal with Linksys again.
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