Top positive review
1 people found this helpful
It's great to have compatibility with Tesla Destination Chargers
By Brad on Reviewed in the United States on August 25, 2024
I did not know that NACS to CCS were being made. I've seen Tesla drivers at ChargePoint and other chargers for years now. I just used tis device at an AC charger for the first time this week at it worked as advertised. Although my EV and the Tesla Charger are both 11KW, the adapter is seemingly spart and my maximum charge rate was 8.5kW. Newer versions of this adapter are completely rigid. I think this could put some additional strain on the connectors, so I like this one with the small cable segment to limit the lever effect.
Top critical review
4 people found this helpful
Customer Service Unprofessional
By Matt Trowbridge on Reviewed in the United States on December 29, 2023
there are lots of other better charging companies out there - suggest not to waste your time or money here I ordered this item and was delivered - scheduled for electrician to come out and confirm my electrical system was OK to charge - electrician gave me thumbs up on house system but said this unit was not rated properly (the amperage rating of the Lectron converter is not high enough for what my car pulls and my charging and electrical system / breaker are all rated for what is recommended and consistent with my car user manual) I tried to initiate return process with Amazon but since it was more than 30 days since I ordered the product they sent me to Lectron - Lectron customer services is email only...no phone customer services is available...they agreed to give me a refund if i mail the unit back to them - i paid an extra $20 to ship the product back to Lectron... then they send an email saying they received my return but are not longer able to provide a refund!! then they closed the ticket and ended the email chain... totally unacceptable there are lots of other better charging companies out there - suggest not to waste your time or money here
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