Ashley Hearth Products Natural Gas Heater

back of the heater was bent in when unpackaged, I took front off and was able to fix, then when installation was complete pilot would not light, removed from heater and found ignitor not sparking, had to bend electrode over towards pilot so it would reference ground to get a spark, once I had spark I still could not get pilot lit, I was getting gas and lit pilot with a lighter to verify it would work, had about 4 extra hours in getting things this work. Had to wait 8 days to get heater, did not have time to wait on a replacement, have never had any luck with amazon standing behind what they sell.