Black U-Bolt Smart Deadbolt (Open Box)

So far, 5 days in I would say the Ultraloq is a complete failure. I purchased this for the primary front door lock at a home which we are not in attendance for months at a time but require temporary access for workers and guests. For this it is a complete and utter fail. What I have learned - 1) the unit does not have any reliable wi-fi. My $10 remote outlet switches are more reliable. The unit was installed in the front door with line of sight access to a 4 month old Orbi Mesh access point, which supports both 2.4 and 5Ghz. The AP is located about 15 feet from the front door with no obstructions. The unit requires wifi for most all functions on the app, unless your within short bluetooth range. In three weeks the unit has not remained connected to the wifi network more than 3 days. There is no particular reason it disconnects, I have a highly automated home and every other device, phone, computer, wifi lights, wifi plugs, wifi cameras, wifi ring doorbell, wifi ring remote ringer, wifi clocks, wifi interior door locks, etc. all have remained connected. The only single failed device is the Ultraloq/app. 2) When the lock disconnects it does not have the capability to reconnect, regardless of the reason for disconnect. This means that if for any reason including just random disconnect occurs on the lock it will not reconnect. The ONLY way to reconnect is to complete multiple phone reboots, remove the wifi connection from the app, connect to the lock ONLY via bluetooth, then reinstall the wifi connection. Each time it disconnects this is the process. I discussed this at length with Ultraloq tech support, this is the required procedure. This means you cannot operate these units remotely. So unless you plan to be at your home, everyday, and within bluetooth range, everyday, these units are not going to function. 3) The issue is software/firmware and is the same for all locks Ultraloq sells. The Ultraloq personnel will attempt to push it off on your wifi. They will tell you that mesh systems are not reliable (despite the actual fact that wifi mesh systems are more reliable offer greater resiliency and greater coverage areas), or that the locks require 2.4Ghz only (Most mesh systems offer both 2.4 and 5ghz and self select the one the device can use). 4) Ultraloq denies this issue exists but it is detailed by multiple users in the their own community tech pages. 5) Even with the "smart" open and autolock feature the system can and does fail. If only close the door partially the lock will make a couple of attempts to lock, once it can't the lock entirely fails but does not show the failure in the app. The lock will have to be manually opened, then the door closed for it to reengage. If you open the door or close the door without the manual opening of the lock the unit will not autolock. 6) logs are unreliable. Further attempting to access them can take minutes for each screen listing of logs. For me the app tends to timeout multiple times before presenting the data. I have found no way to download or access logs other than the log screen. 7) once the unit connects to a phone via bluetooth it will not connect via wifi, so you have to turn off your bluetooth, reboot the app, in order to get the app to access the lock via wifi. Despite all the features and the great reviews, these locks are not for reliable, secure use of a primary lock in a home or other structure.