Amazon Ratings and Reviews

Top critical review

27 people found this helpful

No longer a very useful device since amazon disabled many features on 2/1/2025

By Jack Filmore on Reviewed in the United States on February 6, 2025

This product USED to be way awesome. But no more. It used to have alexa built in. So you could use it to do all kinds of things related to alexa like ask questions, control alexa devices etc. I could call up my Ring camera devices too. You also used to be able to talk to it to start a video call by saying "hey portal, call joe schmoe". Well, Amazon STOPPED all of that compatibility effective 2/1/2025 and removed alexa and took away the ability to say "hey portal ..." to do anything. My elderly mom used to be able to say "hey portal, call xx" to call me if she could not get to the Portal, but no more. So functionality is WAY WAY down. I notice the amazon listing still shows "alexa built in" which is no longer true. Bottom line: no longer nearly as useful as it used to be; so I am looking for alternatives. If you ONLY want to use it for video chats and you want to have to walk up to it to push buttons on the screen to start those chats, then it is a great video chat device. But very disappointing that Amazon stopped all those other features!

Top positive review

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4 people found this helpful

Easy to use

By Andrea on Reviewed in the United States on January 25, 2024

Got it for my parents in another country. All they need it wifi and their whattsapp so simple! Love it when I call them they aren't always sitting and talking. So the camera moving to their faces is such a cool feature and convenient. You can also play music and watch things on it. Love how you can also read a book to them. OH you can also have many family members talk together too! I got all my parents and their children to talk together regardless of where they are at!

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