Cuisinart Electric Griddler (Open Box)

UPDATE: Cuisinart has absolutely the WORST Customer Service I have ever encountered in my entire life!! There is a 2-year warranty on this product that they absolutely do not want to honor. The on/off button broke after several months. When I asked customer service for a replacement they emailed me with instructions that I needed to supply - after I did that they emailed me with MORE instructions that I needed to do for them to take action. I did that. THEN they emailed me with EVEN MORE instructions - which could not be answered. I asked them why didn't they just tell me that they did not want to honor their warranty in the very first email and we could have saved both of us all of this trouble. DO NOT BUY THIS ITEM!!! This is my second one - the first one was returned as it was defective. I just got it today and I cooked a sausage on it as an easy first use. It preheated faster than "advertised" - so that's good. And it did a good job on the sausage. So I guess this is a good grill - easy to understand how it works, etc. I had previously bought the extra waffle grills in order to eliminate my "too big when I bought it waffle iron." BUT I do get the feeling that this grill will not last a long time - it just...I don't know...doesn't "feel" well-made or "solid." Maybe it is because the first one was defective. I had to buy a new stove - my old one (Jenn Aire) had a built-in grill and this is its "replacement." Hopefully I will get used to it.