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1,216
3.8 out of 5 stars

NEXX NXG-200 Smart Garage Controller (Open Box)

$33.99
$99.99 66% off Reference Price
Condition: New; Open Box
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Top positive review
Easy Setup & Nice Features
By Maverick on Reviewed in the United States on March 24, 2020
This is a nice device for remotely controlling and monitoring your garage door. I purchased the latest version which has the separate monitoring sensor that attaches direct to the G-door itself. It has an accelerometer like the ones in smart phones and video game controllers which determines if the G-door is moving. Once the door is in motion, a message can appear on your smart phone if you set up that way. The main unit is mounted close to the G-door opener/motor. Set up is easy and here are a few tips: test it by using the supplied piece of insulated wiring to jump the two electrical contacts (screws) that close the circuit on the G-door opener. If it will open/close the door, you're in business. Be sure to do any/all firmware updates AFTER you establish a Wi-Fi connection between the Nexx unit and your home network. SPECIAL NOTE to iPhone users: iOS 13-and-up will not allow firmware updates direct through the phone (for security reasons) so you have to use the Nexx unit as your Wi-Fi internet connection. It seems strange but you just use your phone and connect to the Nexx that shows up in your iPhone's available Wi-Fi networks instead of your home Wi-Fi network; you do this when you have the Nexx website open on your phone. This allows the Nexx unit to run updates & bug fixes. Once you get the updates done, you're ready to mount the unit. You'll need an AC electrical outlet somewhere near the G-door opener and since you have to have one for the opener anyway, you should already have an outlet available. Before mounting, make sure you get a strong enough Wi-Fi signal to the Nexx unit. The Nexx app you previously downloaded will tell you if its getting a good signal from the garage. If your phone shows a good signal, then the app should too. The Nexx unit has a movable antenna you can adjust if necessary. This Nexx version works with Alexa and Siri but at this time not with Apple's Home Kit. Maybe a future update will include it as well. One nice trick I use with Siri is the Shortcuts feature in iOS 13.1. If you have an iPhone 10 or higher, your phone can utilize the NFC app built into the phone for other purposes other than just Apple Pay. I programmed my phone to use the Siri-Shortcut to close my G-door when tapping a NFC tag I have mounted outside the garage. This allows me to close the G-door without having to open the Nexx app or use another opener in my car or house. It's practical and convenient for me because my garage is not attached to my house and sometimes I want to close the door without having to turn off my house alarm system and I'm on foot. As for security, I haven't seen anything unusual so far. But IoT devices have a bad reputation for not being secure. If your Wi-Fi network is secure, then this should be as well. One feature which could be weak spot is the BT connection that the app can use if your Wi-Fi is down. It allows a direct Bluetooth connection to the Nexx unit but this feature is only as secure as your phone. BT has limited range so remote access is unlikely. You can disable this feature in the app.
Top critical review
2 people found this helpful
Works great when and if it works
By Yody on Reviewed in the United States on January 10, 2023
Finally, I found a garage app/opener that I can use to open my garage door from anywhere. I was so excited to use and it worked for a couple days until I started having to reset it every couple of days. Then I would have to reset it every other day until I would have to reset it everyday. So often that I would get locked out of my condo garage have to hop the fence to get to my front door. To make matters worse, the Customer service agent, Alex, is the most condescending person I have ever messaged. He never addressed my problem directly but just copied and pasted jargon into the email. I tried every single solution including “shaking and tapping the sensor” “attaching sensor near the top of garage” “attaching near the bottom” “putting a pad between sensor and garage door” “changing the battery” it would work for a day or two but then back to the same old nonsense. Alex had the nerve to tell to go back and “read instructions slower because previous customers miss the instructions from reading too fast.” I told him how rude he was being and he never responded to me again. I would caution anyone from buying this product actually I would just stay away and if you need help, you won’t get it from Alex.

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