Apple iPhone XS Max (Refurbished)(S&D) (Open Box)

I bought the phone on October 26, 2024. It looked to be in like new condition so originally I was happy with the purchase. Within a couple weeks it started giving me black screen where the phone was on and working but the screen was black and I couldn't use it at all. I contacted Amazon and they connected me to The Networkstore who said they were willing to give me a PARTIAL REBATE which would not help at all since I would still need a new phone and it's clear to me that this phone was defective before I ever received it. The next morning the phone was back working normally and so (dummy me) I let it go. Long story short, the phone got worse and worse, taking longer to "fix itself" until right after the return date ended in 3 months the phone screen started flashing and going to black screen even worse and by January, the phone was mostly unusable. 3 months. Now it's just completely dead. The Networkstore told me when I first contacted them (when the black screen first happened) that if it continues happening, they would be willing to help (along with the PARTIAL REFUND). After the return date expired and I again contacted them, they told me that they only meant they would help me get the screen working again. I had already tried everything possible. It's clearly a damaged phone not a software problem. The phone is dead and nothing short of a replacement will fix this. I did nothing to damage the phone. It was put in a full case the minute it was unpacked and was never dropped or mistreated in any way. For the most part it just sat on my desk in my office. It's obvious to me that this phone was ready to go out when they sold it. I know buying a refurbished phone is a risk but I think we should be able to assume that any parts that could go bad have been replaced so although it is a used phone, the parts that can go bad have been replaced. This company obviously does not do that and I will never use them again. Lesson learned. I do not recommend this company at all but if you do buy from them and your phone starts acting strange, contact them immediately and demand to return the phone. If you wait, you will lose your chance and will have wasted your money.