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1,275
3.9 out of 5 stars

VIZIO M658-G1 65” 4K HDR Smart TV (Open Box)

$569.99
Condition: Refurbished; Open Box
Screen Size: 65"
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Top positive review
193 people found this helpful
Great Value
By Anon on Reviewed in the United States on September 3, 2019
It surpassed my expectations. I am replacing a cheap LG 1080P LED TV that I got about five years ago I and am super impressed with the blacks and the colors. I wanted a step up and I would say this is probably a few steps up from what I was working with. The last TV never really got down to black, at its darkest the blacks were grey even when there was no picture on the screen, so I am happy to report that the local dimming makes a huge difference. With the local dimming getting so good I don't think it really makes sense to get an OLED at their current prices. I'm sure they are better but if money is any consideration, it doesn't seem to make sense to pay at least three times as much for a 5% difference. Also with OLEDs, you have to worry about burn-in. Besides the OLEDs, the next step up from this TV would be one with a 120 refresh rate or if you need it to be super bright. That seems to be the only trade off with this TV compared the the ~$800 starting local dimming backlight TVs from more reputable manufacturers. LG calls their local dimming TV's "Nanocell", Sony calls their "Triluminos", TCL has them as well and just calls them local dimming, and Samsung calls theirs "QLED". The marketing for these is extremely confusing and it is hard to compare one TV to another because it doesn't seem like a lot of these TVs tell you how many dimming zones their TVs have. They really make it a nightmare to try to figure out what you are actually getting. Based on my extensive research before buying this TV, it does not get quite as bright as some of the others, so if you are in a super bright room, you may want to consider a different one but I have no issues with the brightness and don't even max out the back light with my settings in an average room with two windows. Some of the other reviews below mention some motion blur. This has to do with the fact that this is actually a 60 hertz screen. 120 hertz screens are more expensive and if you think this will be an issue for you, you may want to pay more for one with 120 hertz and do your research to make sure you are not being cheated by false refresh rate claims. In my opinion, you have to really look to try to find the motion blur so it does not affect my enjoyment of the TV at all. Also, there is a feature called "clear motion" that is turned off by default that you can turn on to help with it. This feature adds a frame of black in between every frame of picture so its like a ghetto 120 hertz. The Vizio P series has 120 (even though they claim its 240, 240 effective refresh rate TVs don't actually exist). Those are the main features you are missing out on with this TV, and its up to you whether its worth a few hundred extra bucks to get those things. I was fine with skipping out for this price. A few more nitpicks: This TV does not have HDMI 2.1, and the Smartcast software it has on it is pretty lame. HDMI 2.1 will probably not matter to anyone except hard core gamers that want to connect their computers to this TV (certainly doesn't apply to me). I do game a little and the reviews that I have seen said this TV has very low latency which is good for gaming but I have not had a chance to test it out yet. Despite the bad review for gamers below, it does seem like this TV is totally fine for gaming at 60 frames per second or less. As for the Smartcast, there are barely any apps to chose from and some of them don't work in 4K. This is not a big deal, just get a Roku, problem solved. Some people online hate on the remote but I find the remote to be totally fine, plus this is an easy fix too, you can get a universal remote if you don't like it. By the way, the fact that this TV has a Chromecast and Air play on it is really cool. Icing on the cake but really convenient if I just want to get something up on the screen really quickly. I was concerned about the speakers because I am cheap and have been fighting the urge to buy a soundbar for like 10 years now but the speakers are totally fine. If you turn them up too much they get a little buzzy (I was just testing them out but never actually needed them that loud) but if you are putting the TV in a quiet room and are not expecting audiophile level sound I think you will find them acceptable Unless you get a dud or have some quality control issues, I think you will be very happy with this TV. I did a ton of research before buying mine and learned more about TVs than I ever wanted to know and this really is an amazing bang for your buck.
Top critical review
14 people found this helpful
Sadly, The Worst Excuse And "Attempt" At A "Smart" TV By Vizio
By Wm. "B.j." Pollock, Jr. on Reviewed in the United States on December 11, 2019
THIS Vizio "Smart TV" Is The PERFECT EXAMPLE Of Just WHY You CAN'T Leave "Zero Stars" On An Amazon Review... Original Issue: On or About December 3rd, 2019 Revised: December 11th, 2019 I have to ask myself just “What” is the point of responding to Vizio's “Survey/Inquiry”, if Vizio, have no intension of resolving ANY issues or even bothering to contact me. It is now my firm belief that Vizio fully intends to “Stall” past the point of “Warranty” on this poorly designed product and just “Pretend” my and other customers experiencing the same issues will just give up and fade into obscurity… Without Question, the "VIZIO M-Series Quantum 55” Class (54.5” Diag.) 4K HDR Smart TV - M558-G1" that I purchased on October 5, 2019 is The Worst TV I Have EVER Owned. The ONLY "Redeeming" quality this TV has is it's Picture and Sound... and the "Sound Quality" is 100% due to the 3.0 Vizio Sound Bar That I Use. (At Least Vizio Got THAT Right, And Fortunately For ME I Acquired One BEFORE they Discontinued Them!) My "Major" Issue, as so many others have noted in "Reviews" is the Ridiculously Slow Processor That "Runs" At A Snails Pace, The Completely "Unstable" Wi-Fi Connection AND Vizio's All But Totally Unreliable "Smart-Cast" System. The "Processor Speed" is self explanatory... one of my lap-tops is a 13 year old Laptop that is faster and more reliable. "Nuff Said". As for the Unstable Wi-Fi, I've lost count within the first WEEK, just how many times while "Streaming" the VIZIO M-Series Quantum 55” Class (54.5” Diag.) 4K HDR Smart TV - M558-G1 would just "Freeze Up" and give me an "Error Message" that I was "No Longer Connected To The Internet", OR, "Connection Not Available"... Even though EVERY OTHER Device I Own Is Functioning Perfectly. I found that the ONLY way to resolve the issue was to "Disconnect" the "Power Cord" going directly to the TV in order to "Reset" the TV… And Whaa-La the Vizio is working again as it should. It happened SO MANY TIMES, I finally ordered and am utilizing a "Power Foot Switch" in order to "Re-set" the TV when ever this happens, AND CUT THE POWER To The TV when it is not in use. THIS way, when I turn it on (In Most Cases_ I don't get the "Error Screen". And finally, Vizio's "Smart-Cast". The VIZIO M-Series Quantum 55” Class (54.5” Diag.) 4K HDR Smart TV - M558-G1 is my Third (3rd) Vizio "Smart TV". My "Other" Vizio's, although Never lasting more than Five (5) years... at least were able to "Stream" Without CONSTANTLY “BUFFERING”… NEVER Having ANY Issues What-So-Ever. THIS VIZIO M-Series Quantum 55” Class (54.5” Diag.) 4K HDR Smart TV - M558-G1 is COMPLETELY UNRELIABLE, EXCEPT fortunately, for "Prime Video" and "YouTube". "Vudu" which I used to watch on a regular basis CONSTANTLY "Drops Out", or begins to “Buffer” CONSISTANTLY Half Way Through A Movie… Every Single Time! YET, Works Fine On Every Other Device I Have. Remember the 13 Year Old Laptop I Mentioned Earlier? Interesting how I can connect it via HDMI cable and get RELIABLE ANYTHING compared to this new Vizio AND, it’s “Smart-Cast” interface. The same can be said for "Tubi" and "Crackle" also. I haven't even bothered trying any "Other Apps", as most of them I could care less about and in Vizio's ultimate "Wisdom" decided that they won't let you "Delete" them so that you just don't have to even "Look At Them". UPDATE: Last night Tuesday, December 11, 2019, I “attempted” to watch a movie on “Pluto” low and behold ¾ through the movie, this poor excuse by Visio of a “Smart” TV started “Buffering”, “Locking/Freezing”, completely “Dropping Out” of the movie so that I had to “Exit” Pluto completely and Start All Over Again… TWICE. I finally gave up and finished the movie on my 13 year old laptop. I've REPEATEDLY Checked For "Updates" hoping these "Issues" would be Resolved... To Date, There Are None. TWICE I've responded to "Inquires" FROM Vizio as to my "Satisfaction" on this TV, and "Do I Need Help", and TWICE I've heard Nothing from Vizio. They have not contacted me back. Bottom Line: The "Issues" I Have Are with the VIZIO M-Series Quantum 55” Class (54.5” Diag.) 4K HDR Smart TV - M558-G1 that I purchased, ARE NOT with my "Wi-Fi", OR, Any Other Factor(s) In Regards To My particular “Setup”. This is confirmed by each and every other device that I have NOT experiencing the Multiple issues that I am experiencing with THIS Vizio "Smart TV" Considering I have owned now a total of 5 Vizio's and with the Exception of possibly my very FIRST Vizio, not ONE of them have gone past Five (5) years without COMPLETE failure's and had to be replaced... Regardless Of The Great Picture And "Specs", It Is Highly Unlikely That I Will EVER Purchase Another Vizio TV. BUT The "Good" News! The Vizio 3.0 "Sound Bar" Is Without Question The Absolute BEST Audio Component I Have Ever Purchased... And I Can NOW Actually "Hear" "Dialog" That I NEVER Could Before... AND... I'VE GOT ONE BEFORE THEY DISCONTINUED IT, OR JUST STOPPED THE MANUFACTURE OF IT, REPLACING IT WITH THE 3.1 SOUND BAR AND INCREASED THE PRICE OVER $70.00!!! Bj Conroe, Texas

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