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4.2 out of 5 stars

Eufy AK-T2128111 eufy by Anker, BoostIQ RoboVac 15C MAX (Open Box)

$169.99
$279.99 39% off Reference Price
Condition: New; Open Box
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Top positive review
1,753 people found this helpful
The best model to get for under $300
By Luke on Reviewed in the United States on July 22, 2019
I have spent weeks researching robotic vacuums. After comparing and contrasting different models from big-name brands like iRobot, iLife, Eufy, etc, I figured this would be a good budget vacuum. I bought this a few weeks ago and have been using it. Here are my thoughts. Build/Physique: This is a very sturdy unit. It has the classic round shape other robotic vacuums have. It weighs a few pounds but isn't too heavy. It's big enough where it can suck up a good amount of dirt, but not so big where it can't get underneath things like tables, but chairs can be a bit of a different story. Setup: Setup is easy. I just followed the instructions and put everything together as described/shown. Controls: What’s nice about this vacuum is that you can control it with a physical remote (that comes with it) or the Eufy app on your smartphone. The app has slightly more functionality than the remote, but it’s trivial depending on your needs (see below). I don't personally need the app, but I can see why it would be convenient. Some folks may want to run the vacuum while they're away from their house. Maintenance: Remember, the only robotic part about the vacuum is its ability to scour your house and suck up dirt and muck. It is not a self-maintaining machine. That being said, emptying the dustbin is simple -- you just press a button, release the bin, unfold it, and dump it out. The filter is also easy to pop in and out. If I'm not mistaken, there are one or two filters that are washable, along with some disposable ones. Cleaning the roller brush and the side brushes is also very easy, and there are extra side brushes that come with the unit. If you need more, you can order individual parts or a kit that (I believe) 8 side brushes, one or two roller brushes, and some filters (sorry, I don't know the quantities). Performance: This is where the fun begins. If you're not familiar with how robotic vacuums operate, here's a quick breakdown -- models like this one and many of the lower-end machines just blindly roam around and pick up whatever they find. More expensive units have navigational systems that allow them to map your house and create a floor plan so it knows where it is, where it's been, and where it hasn't been. Both WILL vacuum well, but the higher-end vacuums perform more efficiently. This vacuum roams around blindly, and it can be very frustrating to watch it move sporadically around your house. I also own an iRobot Roomba 980 which does have the mapping capabilities, so it covers the same amount of space in far less time. All this being said, however, it does have great suction and picks up things very well, including dog hair. I have a medium-sized yellow lab that sheds profusely, and it manages to suck up the hair very well off of hardwood floors. It also manages low-pile carpets well, too. Don't get this vacuum (or any robotic vacuum for that matter) if you're planning on vacuuming deep carpets, especially if you're trying to get dog hair out. Make sure that you pick up loose wires or any obstructions on the floor. These vacuums need as little interference from objects as much as possible. If you do forget to pick up a wire off of the floor, the vacuum has a feature where if it accidentally sucks it up, it will recognize it is a wire and drop it after a few seconds and move on. My Roomba 980 doesn't do that (to my knowledge). In general, it does well with not getting itself stuck. I have a pretty large divider that separates my kitchen floor from my dining room floor (about 3/4 of an inch), and it manages to get over the hump easily. Another nifty feature the vacuum has is cliff detection, so if it approaches stairs, it will not fall down them and get damaged; however, there's a drawback to this. If the vacuum encounters carpeting that is dark, the it might think it's seeing black and not continue to clean that area, so it'll move away. Stray away from dark-colored carpets if you can. It may bump into things from time to time, but there won't be any scratches on the unit. It has a bumper on it that will receive the impact of any collisions it has with objects it finds. There are three suction power settings, escalating in power from 1 to 3. You can adjust with the remote and I would assume the app. It even beeps the number correlating to the suction power when you press the button, so 1 beep for suction power 1 (or the lowest setting), 2 beeps for suction power 2 (or the medium setting), etc. If something goes wrong, it will beep in patterns, and you can check what error message is being denoted. I also like this feature, and the beeps are pretty loud, too. The unit is fairly quiet. You can clearly hear when it's on, but it makes a fraction of the noise a regular vacuum makes. This would be good for people who work from home but want to run the vacuum. Other vacuums (including Eufy's 30C) has a feature known as boundary strips or virtual walls. These are devices, or magnetic strips in Eufy's case, that send out a signal that prevent the vacuum from crossing a certain point/line. If you didn't want the vacuum to enter a certain area of your living room, you'd just have to put down one of the strips/set one of the walls at that area to prevent it from entering that area. The 15C Max does NOT have this feature, which I personally enjoy and would prefer to have, but, like having a regular vacuum, you're going to have be tidier if you want the vacuum to run without any problems/hiccups. You can also schedule the vacuum to run at certain times, which can only be done through the app. This feature is meant for folks I mentioned earlier that want to run the vacuum while they're not home. The app also shows you the current state of the vacuum: whether it's in standby mode (which just means it's docked and turned on), cleaning, and offline. Battery Life: At a full charge, I managed to get about an hour and a half (90 minutes) worth of a cleaning cycle out of it at the highest suction power. Eufy claims you can get up to 100 minutes at a full charge, so I'd say this checks out. The extremely convenient feature of this vacuum is that it is self-docking, which means if you press the power/home button on the remote or app (or if the unit's battery is low), it will stop cleaning and return to the charging base all on its own. It does behave strangely if the base isn't in a clear location/up against a strong-walled surface. So, make sure you don't have anything blocking the path for the vacuum to get to the base, and ensure that the base is firmly against a wall. This is easily one of my favorite things about this unit. The Bottom line: For $280, this vacuum rocks. You won't find a more powerful machine. It has some great features like painless setup, automatic self-docking charging, auditory suction power and error codes, cliff detection, compact size, a great battery life, powerful suction, flexible control devices (remote/app), easy maintenance, scheduling/automation, and cheap replacement components for order. There are certainly some drawbacks like darker carpets interfering with cliff detection, randomized roaming that doesn't make sense, and no boundary strips, but again, consider an iRobot Roomba 980 whose price is currently $900 as of 07/21/2019. It does have mapping and virtual boundaries, but you need to consider the significant price hike comparing these two particular models. Is it worth three times what this unit costs to pay for a machine that does have those features? This is in no way an insult to iRobot, but not everybody can just drop nearly a grand on most things, especially a vacuum. Take it from me who has a machine capable of efficient navigation. I'm glad I got both and was able to test them out. Watching the 15C Max after using the Roomba 980 is painful. But again, three times the price. The Eufy is still very powerful and picks up dirt/hair great. The Eufy BoostIQ RoboVac 15C Max performs very well and has plenty of awesome features with just a few drawbacks, and I truly believe you won't find a better robotic vacuum for under $300.
Top critical review
17 people found this helpful
Stopped working at 4 months old
By ML Hayes on Reviewed in the United States on November 26, 2024
Edited AGAIN This is my fourth robot - the first one I bought used to see what I wanted from a robot. Second one I ended up giving to my sister so I could upgrade, and the third one met its demise under my husband’s foot. I was excited that the Eufy L60 had an app because my priors simply maneuvered at random or in a pattern that involved a lot of bumping and spinning. I rarely used them outside my kitchen/dining area. This Eufy started strong. I let it map my house. Warning: if you have open stairs, it will map the space over the stairs! We have a sunken living room and it tried to map that area despite not going down to the floor. I had to manually mark it is a no-go zone so it would stop looking to get into the space. Also cover any mirrors at ground level. We have a few mirrored closet doors and the robot mapped to infinity through the mirror. I had to remap the house at one point. I loved being able to program the robot when I wasn’t home or to avoid areas where I hadn’t cleaned yet. I left my overflowing suitcase on the floor one day and estimated a temporary no-go zone but still managed to get the rest of the bedroom vacuumed. Now that I can do specific rooms and in a certain order, I’ve been using the robot all over the house. But it stopped working 4 months after I got it. It’s not sucking anymore. I have followed the instructions since day 1, wiping it down and cleaning parts regularly, emptying the bin after each use, and ensuring a proper charge. It still sounds like it’s sucking but it just pushes dirt around in piles. I contacted eufy through Amazon and was directed to some excellent video tutorials for trouble shooting. That part is really well done but once my problem continued and I needed further assistance, things broke down. I submitted photos of my receipt from Amazon as well as a description and the robots serial number. About 36 hours later I received an email with a link to the trouble-shooting videos as well as a request for a copy of my receipt, the model and serial number, and a video of the problem. My email with the video of a broken vacuum was returned because it was too large. I also don’t understand why they wanted me to resend the info I put in my original request - did their system not capture it? So until they see the video here and figure out how to follow up, I’m out $200. I wish I could say I still like Eufy as we have a couple security cameras too but one stopped working a week after the warranty was up and I’m still salty about it. Edited 12/16/2024 to add: eufy customer service mailed me a replacement part that required I take apart the entire vacuum and unhook the motherboard. I’m a greenie, I don’t like throwing things away unnecessarily but I wish they would have given me an option there. I spent a little over an hour trying to replace the part with only half the directions because their support mechanism includes no written instructions only videos under 60 seconds each. They sent links to 3 videos and I was probably supposed to have 6. So I attempted things with a basic understanding of how to unscrew things and it didn’t work. My vacuum is now telling me there’s a roller brush problem and wont move at all. I’m not spending any more of my time on the device. I bought this to SAVE myself time not learn how to repair vacuums. The company did offer me a full refund or replacement and I appreciate it but the frustrating part is that I bought it during Prime Deal Days - taking a refund means waiting for a good sale to purchase another. So I’m letting them send me a new L60 SES and we’ll see how this one does. Provided the warranty re-starts with its arrival at my house, then I’ll have a year to see how it goes. I’ve increased to 2 stars for okay customer service. I’m still salty about being without for the last 2 months. Dust is my nemesis so now I have to swiffer everyday and I’m not happy about it. Yes my choice, but so was buying a robot in the first place. First world problem, I know. Edited Feb 12, 2025: what a joke. I appreciate that Eufy sent me an upgrade voluntarily but it’s not a fit for my 1600 square foot house. I have no place to put this very HUGE base - which is INCREDIBLY LOUD, so it now lives in my bedroom. Because the robot has to go around my dresser and down the hallway to get to the kitchen and living areas, I rarely use it. Unfortunately mine is a cat house and there are too many moving parts in between the unit and the kitchen (toys, tunnels, cat beds, teenager shoes) and I don’t want to have to pick all that up just to vacuum the dusty kitchen. You can’t pick the unit up and randomly set it down - it HAS to start at its base due to the mapping mechanism. A flaw with having a mapping machine: if you nudge the home unit in any way, the mapping feature is thrown off and the robot can’t find doorways. It will spin and spin and just try to go home. Or go in circles. It’s worthless to me. Oh and Eufy told me that I don’t get a new warranty with a new machine - the new machine would simply assume the dates of my broken machine and only be covered until my OG purchase date of July. No regards for the 5 weeks of broken device, trouble shooting, mailing parts, trouble shooting, mailing new device. So I’m not buying another Eufy, that’s for sure. Too bad because my mom and her best friend both want robots and I steered them away from this one. Edited AGAIN 4/12/2025: I actually bought a new cabinet for my kitchen to make space for this robot because that was easier than going through all the robot reviews. And what I’m experiencing now is if you don’t use it every other day or more often the then the robot disconnects from the Wi-Fi and it takes 20-30 mi it’s of buttons and Bluetooth and Wifi finagleing to get reconnected. Go out of town for a weekend? Better schedule it to run every day while you’re gone or you’ll come back to it being unusable. I hate this thing with so much passion, I’m paying my cleaner to come in more frequently versus try to own another robot. Twelve thumbs DOWN.

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