LG G8 ThinQ w/ Alexa Hands-Free (128GB) Unlocked (Open Box)

[UPDATE 26 Jun 2020] No confidence that this device will see another OS update, (monthly or SOME fixes at least, Android 11 is not something ai world hold my breath for), it's wonky with * Smartl9ck location does not work at all * Bluetooth and voice commands (Google Assistant mostly) is extremely moody and unreliable * Protracted started lay such that all UI stops for about 10 seconds all the time, from reboot all the way to next reboot * MicroSD card had failed to mount more than once, a headache I do not need (mounts 100% other hosts) The audio out is not great. Passable, but the top end of the amplifier is closer than you think, and that's it. Quiet international calls are frustrating. The device itself is okay, so it's a question of caring enough about the customer to provide support, in the form of updated OS with security and other updates. Down to 1 star until I see any updates that actually actually being the device closer to current. [UPDATE 4 Mar 2020] I've had a few days use on the device with Android 10... Bluetooth issues remain, such that when using a Bluetooth handset/headset device the connection will sometimes drop, either while placing a voice call using a "dial NAME mobile" voice command to google assistant, OR in call (which is quite annoying if I'm not arms-length from the phone and I hear the faint "hello? are you there?" from the speaker). Wifi known-network re-connect works as expected with the Android 10 user experience, so that and the other items on my list below appear to be Android 10 "as expected" which is a net improvement. Smart Lock is completely hit or miss, but I found that to be true sometimes on the Pixel with 10 also, so improvement there would have been a surprise. Bluetooth is the disappointment here [not a complete disappointment, it mostly works, but when it appears to randomly decide to do its own thing, that's a problem]. As a flagship-class device, this is a 4-star phone. It's not stellar; it's solid hardware, the basic functions work fine, it works with Google Fi well enough (I have not traveled with this device... a completely designed-for-Fi phone will work almost anywhere, I know that from direct experience in Europe and Asia... jury is out with this device). Overall, with Android 10 update at last, this is a decent device and I like it. It is a 3-star phone, though, because software updates from LG [I don't know if Amazon is directly involved with the Alexa edition OS and Security Patch process] will take too long and the Bluetooth issue is something I had never seen in my Pixel device usage (from Android 9 and into 10). Will security updates be available in a timely fashion? Will Android 11 be available at all? Who can say? I did get this phone during the 2019 holiday shopping season, at a very nice $499 price, but I am not applying that to the overall rating since that was a special deal. [UPDATE 24 Feb 2020] Clearly my review was seen by someone, and as of the wee hours this morning, Android 10 update current to February 2020. I'm going to leave the single star until I can see some actual improvement in * Bluetooth pairing and connection status (ie, stop dropping my BT headset connection DURING a call...) * Make connection to existing known wifi networks like the ol' PIxel with Android 10 can. * Smart Lock actually working [so far, location simply doesn't work] * Granular permissions implementation * Variation in Fi-specific functionality (ie wifi calling and networking switching, etc) * a few lesser issues and differences going to Android 10 I'm hopeful that this reasonable hardware, which I obtained at a fairly satisfying price, will now live up to its place in the hierarchy with current software. Fingers crossed. --- Managed to pick this phone up at the $499 special/holiday price, for its specs and build quality and whatnot, it's a 4-star device or better. Quite pleased from that perspective (so, feature/dollar is solid). Pros: * Works with Google Fi (have not tried international roaming, but WiFi VoIP, VPN, switching appear to work) * Added a 128GB micosd card, nice * Camera is fine (it's not the super-duper that the iPhone and Pixel 4 and other tip-top phones have, but it works great) * Screen is lovely, screen-based audio is decent (not ideal but it works) * Rear-mounted fingerprint reader works well (I prefer rear-mount, that's a personal thing though) Cons: * Running Android 9 with security patch from December 2019 * As of 8 Feb, we now know this is going to be susceptible to BlueFrag without the February 2020 Android 10 security patch * No clear news about when Android 10 is coming to this device * Some of the Android 10 improvements regarding, say, WiFi and Bluetooth connectivity stability and security, are lacking, and the list goes on without this software update. LG, as a former Nexus device partner, should be on top of this, this Amazon variant should be right in there with any other LG G8 device... 1 star until we get the update. Note: I already have enough Alexa at home, and I use Google Assistance on my mobile device for minimal stuff like placing voice calls, the device works without enabling the full Alexa experience, as far as I can determine. Bottom line, if I had purchased this phone at full price and heard this news about BlueFrag and the continued delay in bringing this lesser flagship device into the modern era, I would be livid. As it is now I am looking at a phone company that keeps up with software releases to relegate this phone to spare status. Total disappointment, LG.