Poly Studio - 4K USB Video Conference System

This was put in the conference room of a small company and used occasionally. It was mounted to a TV stand that had a large TV and a UPS so it could be rolled around if needed. It wasn't used for months when the office was closed last year. Worked good, especially where it would automatically focus on a speaker, so it was perfect for its position at the end of a long table. Sound was good, video quality was acceptable, not great. When it worked I was unhappy about how expensive it was compared to its performance, but not enough to return it. My mistake. Exactly 13 months after purchase, one month after warranty expired, it turned off and would not turn back on. When I plug it in the computer says I plugged in "QUSB_BULK" and says it is unknown and failed. No lights, no sound. Now I get to go and tell my boss that the $800 web conferencing hardware that was barely used during the pandemic is a useless brick. Avoid at all costs, mediocre performance is not worth the cost, especially if it is designed to fail after the alarmingly short warranty period is up.