Top positive review
Easy to use
By Sandra L.Graves on Reviewed in the United States on March 6, 2025
Very well packed. Arrived in perfect condition. easy to install. shut off time 45 min. very happy with our new glass cook top
Top critical review
1 people found this helpful
DO NOT BUY THIS PRODUCT
By Kelly on Reviewed in the United States on April 24, 2025
DO NOT BUY THIS PRODUCT!! Sorry for the length of this review but a lot happened. Ordered first time and stovetop showed up damaged and glass top was shattered. Returned, exchanged for new one, arrived Feb 28, 2025, item looked good. Didn't get around to install until April 3rd after the return window, installed stovetop and front burner did not work. Had to go through Frigidaire warranty because return window was closed. They sent out a technician to solve the issue, he ended up making a mistake and fried the whole unit. They didn't have the part and will take 10 days to receive and then set up repair window. I called Frigidaire warranty and request a replacement stove as their technician fried my unit and I can not cook anything until it is replaced. They would not budge so I have to wait 10-12day to see if the item can be repaired. It does not seem acceptable that they damaged my stovetop during warranty work and will not replace, but rather make me wait 10-12 days without a cooktop...FRIGIDAIRE CUSTOMER SERVICE ABSOLUTELY SUCKS!!!!!!!
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