1MORE Stylish True Wireless Earbuds

Received my first set December 27th I believe it was. The right earbud would not turn on at all. I emailed the company directly and sent it back. They received the replacement on January 3rd. 16 emails back and forth. I ask for a replacement, they say they will refund it. Then they will replace it, then they need to verify my address. 16 emails Toal and I finally got my replacement today, January 14th. Now, the left earbud doesn't work. Their recommendation is just return it for a refund. They clearly have a manufacturing problem and instead of pulling this item they are selling crap products. Then, they are stringing customers along hoping they go past the return date. Seriously, this shouldn't even be a 1 star, this product should not be permitted to be sold on Amazon.