Apple iPhone XS Max (S&D) (Open Box)
$247.34
Condition: Refurbished; Open Box
Color: Gold
Screen Size: 6.5"
Carrier: Fully Unlocked
Capacity: 256GB
Top positive review
122 people found this helpful
Beautiful phone with amazing performance.
By JS1124 on Reviewed in the United States on December 20, 2019
6 Months Later update - Still acts like I bought it yesterday. Everything is so smooth, fast, responsive, battery health is still great, and there have been no issues I know of whatsoever. Still have no regrets with this purchase and love this phone! (Original review is below.)First off, I would like to provide my experience with purchasing a used phone. I was very hesitant with this one. But Amazon has a wonderful return policy so I thought, if it isn't what I'm expecting, I can always return it.The things I was very concerned about with previous reviews is if the phone had been wiped correctly to be set up as a new iPhone, if the phone had been previously stolen, if the phone is truly 'unlocked', if the storage space was as I ordered, or if the phone was even a genuine Apple product in the first place!Upon opening it, I did find some light scratching on the front and back glass. Of course, this is to be expected. I'm very happy that there's nothing major at all. The stainless steel band is SPOTLESS.I powered it on, it greeted me with Apple's famous multilingual 'Hello' screen. And THANKFULLY the phone was indeed wiped properly before handed down. I set it up with my Apple ID and went straight to settings. I checked the Serial Number at Apple's website. And was so happy that what I received was a 100% genuine XS Max. I was also very happy to discover that the storage was what I ordered and that yes, the phone is unlocked. I also checked the battery health which is at 98%. Leading me to believe this phone had only been used lightly before.Everything checks out, I am thrilled! Coming from an iPhone 8 Plus, I notice that the phone feels equally as good in my hand. But the smoothness of the stainless steel just adds such a premium feel to it. And have I mentioned the gold is absolutely stunning!? I'm really happy I chose the XS Max over the 11 Pro Max. Mainly because of the rather strange looking new camera design.Being a huge fan of Touch ID, I was very upset about having to switch to Face ID. But honestly, it's actually a lot better than I expected it to be. Its quicker, more secure, and more convenient that your phone just knows that it's you.Now, Performance. This phone excels at pretty much all that I ask it to. Games are faster and smoother than I've ever experienced on a mobile device. (Even the Note 9 I had.) And the new OLED Super Retina Display makes movies, videos, and pictures just incredible. The blacks are SO dark, they blend in perfectly with the outer screen. The camera is unbelievable too. Photos are sharp with detail and the colors are impressive.So overall, my experience of purchasing a used phone couldn't have gone smoother. I am very happy with it! Just make sure you buy from a seller with a bunch of great reviews and you'll most likely get a truthful and legit product like I did.
Top critical review
PHONE WAS DEFECTIVE AND DIED SHORTLY AFTER RETURN WINDOW CLOSED
By Edward on Reviewed in the United States on March 1, 2025
I bought the phone on October 26, 2024. It looked to be in like new condition so originally I was happy with the purchase. Within a couple weeks it started giving me black screen where the phone was on and working but the screen was black and I couldn't use it at all. I contacted Amazon and they connected me to The Networkstore who said they were willing to give me a PARTIAL REBATE which would not help at all since I would still need a new phone and it's clear to me that this phone was defective before I ever received it.The next morning the phone was back working normally and so (dummy me) I let it go. Long story short, the phone got worse and worse, taking longer to "fix itself" until right after the return date ended in 3 months the phone screen started flashing and going to black screen even worse and by January, the phone was mostly unusable. 3 months. Now it's just completely dead.The Networkstore told me when I first contacted them (when the black screen first happened) that if it continues happening, they would be willing to help (along with the PARTIAL REFUND). After the return date expired and I again contacted them, they told me that they only meant they would help me get the screen working again. I had already tried everything possible. It's clearly a damaged phone not a software problem. The phone is dead and nothing short of a replacement will fix this.I did nothing to damage the phone. It was put in a full case the minute it was unpacked and was never dropped or mistreated in any way. For the most part it just sat on my desk in my office. It's obvious to me that this phone was ready to go out when they sold it.I know buying a refurbished phone is a risk but I think we should be able to assume that any parts that could go bad have been replaced so although it is a used phone, the parts that can go bad have been replaced. This company obviously does not do that and I will never use them again. Lesson learned.I do not recommend this company at all but if you do buy from them and your phone starts acting strange, contact them immediately and demand to return the phone. If you wait, you will lose your chance and will have wasted your money.
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