Gladwell B07JMHCKT2 Gladwell Cordless Electric Mop

Sorry for the long post! I used this product about a total of 3-4 times. After the 2nd time the water tank cracked. The water tank is made of a thin plastic. I reached out for a replacement since the mop was only approximately 6 months old. I was told they had none in stock but would send one out. Months passed, I reached out again, they apologized and said they would send two when they come in. A couple more months passed and my husband reached out and finally received 1 replacement. When we get the replacement the mop isn't working. I reach out and they said they are having problems with the battery so will send me a battery replacement. A couple months later I received the battery replacement. It still did not work. We are thinking it may be the charging cord for the machine. They said they would send me a replacement. It's been over 7 more months and still no replacement. So I have had this machine for 3 years, used it a total of 3-4 times. I have tried to give them the benefit of the doubt with COVID and all and know shipping issues are happening. But they are full of broken promises. They said they would give me $50 off a new one. REALLY! I ended up just purchasing the Bissell Crosswave Multi-Surface Wet/Dry Vacuum. BEST PURCHASE EVER! The gladewell you have to change the pads, one for scrubbing and one for wiping it up. Think about that, you are squirting liquid on the floor then scrubbing with the pads, then wiping it up with another pad. Nothing is sucking it up, you are just wiping it, so a lot of it is still staying on the floor. The bissell crosswave sucks it up and my floors are so clean! Save your money and put it towards a bissell. They will stand behind their product!