Amazon Ratings and Reviews

NETGEAR Nighthawk AC1900 Cable Modem Router (Open Box)

$90.57

$299.99 70% off Reference Price

Condition: Factory Reconditioned; Open Box

Top positive review

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12 people found this helpful

What a great modem.

By George T. Workman on Reviewed in the United States on October 15, 2022

Wow. I have been buying my own cable modem for about 8 years for use with Comcast. Started with Arris modems, then about 4 years ago went to a Motorola cable modem. In 2021 installed a Motorola MT771 modem with all 3 services: internet, wifi and telephone. Had some issues. But OK. Just installed a Netgear C7100V cable modem. Easy install but took an hour on the phone with an experienced tech rep to get the modem with the telephone service to work. That's Comcast. The Netgear modem worked fine on the hard wired connections and telephone, but the wifi had an issue. Called Netgear tech support. Wow a tech rep answered the phone. She was knowledgeable and guided me to enter some info into the modem. Resolved the problem in minutes. Wow That is so much better an experience than I have had with other companies. The Netgear modem which is the same technical DOCSIS 3.0 level, runs almost twice as fast. Wow.

Top critical review

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3 people found this helpful

Don’t buy unless you buy the warranty

By Matthew H. Moore on Reviewed in the United States on November 3, 2022

I bought this Netgear router on Jan. 29, 2022 to replace a rental from Comcast. It worked great for 9 months until the beginning of the 10th month (Oct. 29, 2022 to be exact) it quit. And forget about calling tech support at Netgear because they will not stand behind it, ‘stating that it is a refurbished unit’ and they will only warranty it for 90 days. Even though a new unit is covered for a year. Amazon customer is no help but they are distributor. I guess I am the fool for believing Woot or Netgear would honor the warranty on their products.