Canon CanoScan LiDE400 Document Scanner, Black (Open Box)

I've been a long-time, happy user of Canon scanners. They've always provided crisp, simple scans, with a useful, simple interface that never interfered with my work. My go-to scanner for years had been the CanoScan LIDE220, coupled to a Mac Pro. A recent upgrade to a Mac Studio required that I "upgrade" to the CanoScan LIDE400. What a disappointment. Canon has replaced their dependable driver interface with a dumbed down version that, for example, no longer has an option to scan in bitmap mode. So no more black-ink line art, a requirement for my work. Instead, I'm left to manipulate a grayscale image into semi-workable bitmap mode. Gone are the options to simply scan in color, grayscale and bitmap, now replaced with "Auto," "Document," "Photo," "Custom," and "Driver." These are meaningless distinctions when you're actually trying to generate a specific kind of image. And with this new version, I find I have to restart the computer each time I want to use it. It's otherwise offline when I want to use it. Making matters worse, Canon seems to offer zero support for an active product. It's too late to return it, so I'll probably just dump it and find a more reliable unit and manufacturer. Very disappointed with this purchase.