Apple IPAD.6-128GB-SPACEGRAY Apple iPad 6 128GB Space Gray (Open Box)

Another update !!!Still no refund, now Amazon is saying that I returned the wrong item !!!!! I returned the item I received!!!! I can’t believe all the mis information I was told by all the different Amazon representatives, they all lied to me about how this would be resolved and here we are months later and still no refund and no iPad ! I am in contact with my states attorney general to try and get Amazon to do the right thing and give me my refund!!!!!!Update on 1/9/24I AM STILL WAITING FOR MY REFUND!!!!!!!!!!!!!!!!!!I was totally ripped off all because I purchased a “Amazon Renewed” iPad 9 in Excellent condition. I received the iPad in a generic package and also a generic charger. Out of the box the iPad would not turn on, thinking it just needed to be charged I used the included charger but it didn’t do anything to the iPad, I got a different iPad charger that I had and same thing nothing would happen so I left it to just see if maybe it was just really dead and needed to charge overnight. In the morning when checking to see if it took the charge I noticed that the iPad had split open from the battery malfunctioning and bloated up inside the iPad. I contacted Amazon support thinking everything was going to be resolved since Amazon renewed items have a 90 day replacement or refund if your not satisfied. First I was told that it would be replaced with another iPad exactly the same and I could just dispose of the bad iPad then I was told no I would need to send back the iPad and could only receive a refund !!??? I asked about the 90 day replacement or refund but was told that refund was the only option because that’s what the computer said !!!!???? I expressed concern that my money would be tied up for days or even weeks while the iPad was being sent back but the Amazon representative told me not to worry that he was having ups come to my house to pick up the iPad the next day and as soon as ups picked up I would be refunded within 2 hours and then would just be waiting on my bank to credit my account. This was not the correct information at all. The ups driver showed up the next day but could not take the iPad because the box was not taped up so he said he would come back the next day, later that day another ups driver showed up once again to pick up a Amazon return that I assume was the iPad but he didn’t know what the exact item was he was picking up, I told him a different driver was already there and was coming back the next day so I didn’t know why he was there. The next day the first driver came back to pick up the iPad to return, I had the box ready for him this time. To my surprise he said he had tickets for my address to pick up 3 different returns !!!! I told him I only had the iPad to return and had no idea why there were 3 different returns. The driver took my package and I was now waiting for the 2 hours to pass to get my refund well I waited overnight and still nothing so I called amazon to check on the refund and was told that they showed that ups did not yet have my package that was being returned!!!! And even if ups did have it the refund would not be processed until the iPad was received back at Amazon !!!!! While on the phone a third UPS driver shows up saying they are there for a Amazon return!!!! At this point I had no idea what was going on and Amazon was telling me that ups did not yet have the return and also did not know why the rep said the refund would be issued when the item was picked up by ups or why three different ups drivers came to my house. Well fast forward a week and I received an email from Amazon telling me the ipad that was returned was not the same ipad !!!!!!!?????? They said I would not be getting a refund and that they are the only dept that can handle this type of situation. So I’m still without an ipad and I don’t think I will be receiving a refund. I will never buy a Amazon Renewed item again after this awful experience.