Acer X00333LNKX Acer UT241Y bmiuzx 23.8” Full HD (1920 (Open Box)

I only post reviews when I feel it's necessary, and in this case, I strongly feel a review is needed to correct some of the negative and incorrect reviews so this beautiful Acer UT241Y Touchscreen monitor gets the credits it deserves. I ordered it on 7/28/2022 and with Prime received it two days later on 7/30. It arrived in a big padded box so it's well protected beyond its original box. Let's get some conflicting info in the reviews straight: 1. It IS a touchscreen monitor. 2. It WORKS with both Windows 10 AND Windows 11, out of the box, plug and play. I have a Win 10 desktop and a Win 11 laptop and didn't need to do anything other than connecting it for it to work. 3. The built is solid. Stand is heavy and came attached. Love the matt no glare screen. So, why the negative 1 star reviews? In short, connectivity issues, which can be solved by the right cables and knowledge to know what to do. A touchscreen display needs 3 things to function properly: 1. power supply -- power cable included, common USB-C is probably not enough to power this size of monitor. 2. Display -- it takes VGA (for older computers, VGA cable included), HDMI (if your computer has a HDMI port you should already have a HDMI cable), and DP Alt (your computer might come with one). Plugging in any one of these 3 cables will get the display working. 3. Touchscreen function -- This requires a full function USB-C cable, not just a USB-C charging cable. I tested using a USB-A to USB-C cable to connect to the monitor's USB-C port and the touchscreen function works. So in summary, if you have an older computer that doesn’t have HDMI or DP Alt ports, then connect your computer’s VGA port to the monitor’s VGA port with the included the cable to get the display working. If your computer has HDMI or DP Alt ports then you should have a cable that would work so you don’t need any additional cable for the display. The monitor’s AutoSource scans for input source so there’s nothing to set up. Just Plug and Play. Then use the included USB-C to USB-C cable or a USB-A to USB-C data transfer cable such as this https://smile.amazon.com/Transfer-Charging-Samsung-SanDisk-Portable/dp/B09HX9C8L2/ref=sr_1_4?th=1 to get the touchscreen working depending on the port available on your computer. I think most people complained touchscreen not working because they used a USB-C charging cable not realizing that it doesn’t have the data transfer capability.