Logitech Slim Combo Case w/ Keyboard (Open Box)

I like Logitech and have used their products for years. They usually are the top of the pile for quality and they just work. So when I was replacing my Logitech Slim Folio, I went back to the “Logitech well”. Shame on me for not reading the reviews, that is on me. This is the WORST product. The experience was off to a bad start when I received an open box item, that literally has a round “open” sticker on it. When I opened the box the cushion wrap was not around the product at all and the charging cable was missing. Actually the part of the box that held the cable was completely missing! Once the device was charged up, it took 10 minutes of fiddling with it to get it connected via Bluetooth. Testing the keys it was discovered there are more keys that DO NOT WORK, than those that do! The keyboard kept powering off after literally 3 seconds on a full charge. The kickstand of the case feels cheep and I question how long it will last. At this point I feel it obvious that I received a product that was previously sold and returned for being defective. In my opinion, Logitech should just recall this item. I want to like this item, but there are way too many issues to do so!