18 Quart Electric Roaster Oven

Edit: The manufacturer saw my review and shipped me a replacement pan overnight at no cost. Because of their super speedy awesome response. I am upgrading my review to five Stars. Thank you so very much! I bought this pan several months ago so that I could try it out and have it ready for Thanksgiving. I cooked two chickens in it and it cooked them beautifully. I washed it quickly without examining it closely and dried it and put it away extremely carefully and its original packaging as if it were brand new. I can assure you I most certainly was not abusive to the pan! I took it out for Thanksgiving and it worked very well. I did notice that the window slightly warped in the lid and let steam out in a way that would badly burn the hand if you're not paying attention. When I was cleaning the pan to put it away I noticed several bad chips on the insert and the pan. I'm okay with the chips even though it's annoying that it chipped so easily. However if it ever chips on the inside of the insert pan I would have to stop using it due to whatever type of metal contamination. I have learned that you cannot wrap the insert pan in foil the food item will not cook properly. I also noticed that there were several chips that were reenammed on the pan! One of the provided photos is of the reenammal chip. I'm the type who takes extremely good care of my roasting pans and repackage it like new every year. I even keep the twist ties to retie the cord. One of the provided photos is of the pan after its second use. Prepared it to put it back in the box. My old pan lasted at least 20 years until the heating element finally stopped working. I really love this pain but I'm not sure if it's going to last 5 years due to the chipping. I would have considered returning it but I just missed the return window. I do love the window in the lid and the provided packaging is very durable. I just wish the enamel on the pan was that durable. :(