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24,133
4.1 out of 5 stars

Eufy 11s Robot Vacuum (Open Box)

$66.99
Condition: New; Open Box
Color: White
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Top positive review
431 people found this helpful
Eufy Kicks My $1k Ultra SMART Mapping Vacuums In The BUTT! ALWAYS Finds its Way Home SUPER RARE.
By 👸🏼 on Reviewed in the United States on July 4, 2019
"Simplicity is the ultimate sophistication"-Leonardo Devinci [Just like EUFY] It is now the nearly the end of 2020 and still going STRONG, SMART. SLEEK-- no need to replace battery, yet especially with the rare on/off switch on the bottom side. Also, with the tempered glass top still no scratches (all pictures updated). Looks and performs as amazing as the day it arrived for a solid 100 minutes! My favorite robotic vacuum of all time Highly recommended! ★★★★ Quality ★★★★ Price ★★★★ Shipping ★★★★ Description ★★★★ Smart Features ★★★★ Durability/Best in the industry ★★★★ Home Docking/Recharging ★★★★ Cleaning&Sensors EXCELLENT ★★★★ Longevity (a forever robotic vacuum) ★★★★ Gets under everything! Dust Bunny 🐰 Free Hone!. Original Review To set your expectation consider yourself LUCKY to have found this Eufy even though it is not APP operated, YET still out preforms all competition and has built on remote holder for scheduling with excellent client support to help replace also just press button for maximum cleaning on unit. Eufy is made by Anker ( approved) an incredible technology company that offer such inexpensive and extraordinary innovative power that you can find their products on the  Apple site and all of my experiences have been nothing, but amazing with Anker so when I realized Eufy was an Anker product I knew I scored big time. IF I had only known what I do now “SIMPLER and SLIMMER is ALWAYS BETTER” after 7 ULTRA SMART and FRUSTRATING Robotic Vacuums which only makes me appreciate this Eufy even more. Firstly... Could've saved a fortune! Something you have to learn the hard way. Save this link if you think otherwise because you WILL BE BACK. THE ‘Eufy’ EXPERIENCE: • Add to your Cart and Stalk I randomly found for $149 on lightening deal ⚡️and would’ve bought 2 white (hard to find) if I’d known it’d be this perfect (will update— always do if there any surprises and adjust Star Rating/Review). • Arrives quickly and I was certain it’d be another return and so far it has been the best out of 7 Robotic Vacuums in 3 Years thus far. • The 1st charge (extremely important to NOT turn-on without fully charging) is unbelievably FAST for a Robotic Vacuum. I actually received it before heading to the airport and could not believe I was able to test it fully changed before I was out the door in a rush! • I really appreciate that this is a FOREVER vacuum, unlike competitors Eufy by Anker this is the perfect option you can keep forever because they offer a replacement battery for $22 PRIME and an ON/OFF switch underneath I have never seen ever (to conserve battery life). I much rather pay $22 PRIME than be FORCED to buy a whole new vacuum which is extremely common in the robotic vacuum industry. Electronic products are made this way and die around the end of the warranty IF lucky and not 3 months (I've been through this 3 times) and force you to buy an entire new unit when you just pop a new battery in. Have fun with that if you skip. You will be back! • The batter offer replacement is way better than spending another $500 on avg. and it is designed in a way you just pop to in. So crazy and wasteful the robotic vacuum industry can is. Super impressed. • Eufy runs for 100 minutes of cleaning time when the Ultra Smart Vac’s need a full 12-24 hour charge before a test/cleaning and an industry standard of 30-40 minutes of cleaning time. • Eufy is THE ONLY ROBOTIC VACUUM TO ALWAYS FIND ITS WAY HOME TO DOCK AND RECHARGE— EVERY SINGLE TIME! Mind blown! I've only had one of many vacuums actually find it's way back and dock a total of 3 times. They ALWAYS claim it goes to it's Home/Charging Dock, yet never do! I simply cannot believe it! • It has a clever On/Off underneath which will help conserve your vacuums longevity if you do so choose. Something I have never seen and would’ve not appreciated until now after all the expensive duds. • In the video it sounds loud, yet not at all as loud as my other’s. It sounds like a blade less Dyson Fan if you are familiar. i.e Smooth Air Blowing • The accessories like extra filter, sweepers (the highest quality I have ever seen as they tend to arrive bent), comb with cutting tool (should be used everyday you run it and is extremely common with all Vacuums as of yet), etc. • Easy manuals no weird or bad grammar to scare you off that is all too common now. • The sensor is as common as all it will bump things just like a very expensive Vac and is very alert to People and Animals. (Updated has better sensory than any of my other 7 adventures, yeah still bumps but now notice not nearly as much as all other brands). • I am so used to Vacuums never ever finding their way “Home”, so why set a cleaning schedule. Pointless. Eufy you can confidently. • The simplest way to ensure it always finds its way home is to make sure all cables/wires are not on the floor which is common knowledge to Robotic Vacuum owners. No, it won’t destroy cables it will simply shut off and need to be manually docked otherwise your set for a cleaning schedule. • Far too many Smart Vacuums are just too thick to clean under platform beds and furniture and if they cannot fit under I am just not interested. Why have one if it’s not going to do “Spring Cleaning” everyday and keep your home fresh, dust mite and dust bunny 🐰 free? It’s by far one of the most desired features speaking for myself. • My most preferred Vacuum’s have been By Eco Vac’s DeeBot Pro’s (owned 3) most are slim enough to get under most everything and they mop (I don’t like my area rugs mopped so, only tired that once) they have several issues, but have been the Top for me since Eufy which I highly prefer to my Eco Vac M83 PRO that I will be giving away if Eufy keeps up being superior. • Area Rugs... Eufy is highly intelligent when it comes to area rugs from thick to thin (also carpet). My once preferred Vac was okay, but would always have a the toughest time on thin rugs by flipping them and dragging them, also trying to climb her high sheep pelts and getting stuck. Eufy is super smart with its sensor to stay away from fluffy pelts (those are dry clean and sheep pelt brush) AND thin and high pile rugs Eufy has ZERO ISSUE when cleaning. Just AMAZING. • Also, excellent for finding a diamond earring you dropped etc., yes, I absolutely use it to FIND Small Impossible things without damaging! • I feel this covers all the major bases and is an excellent Vacuum I have waited several years for. Simple, slim, intelligent, and still cannot believe it runs over an hour and always always finds its way home to reboot and APPS have no become way overrated and a pain in the butt! Eufy Compared To Ultra Smart $$$$ Vacs: • I have owned 7 Smart Robotic Vacuums; the highest priced being the “Ultra Smart” Neato (returned after nearly a month of nonsense) with Home Mapping Technology at $1K. Sorry, the bigger, thicker, wider, and SMARTER it claims to be in my experience the more dumb it is. It becomes more of a chore meaning you have to reset the map every single time you move something and they are so thick they can cannot get all the dust and debris under furniture like Eufy does effortlessly. • Eufy cleans for 100 mins & always and I mean always finds its way home (something I was always promised, but they never returned even when commanded) so you can truly set a cleaning schedule! • While most all Smart Vac’s claim to dock and charge on their yet ALWAYS alert you over and over that they are stuck or have to be searched for with app, yet, Eufy is always obedient and doesn’t even need that function!I have only seen Eco Vacs find its way home 2x in 3 years now after 3 models (of that brand), Neato never, Dyson Eye never ever again! • It is proven that Vacuums that run in straight carpet lines are less efficient at cleaning. Hard to believe, but random has proven to out clean the $1,000 USD Plus Vacs. • If I had known it’d always do a no nonsense cleaning without me having to follow it I would’ve withdrew doubt and ordered 2 at $143. • Eufy keeps it Simple, Sleek, Very Slim (gets under virtually EVERYTHING and ANYTHING you can imagine compared to Neato and other very high priced Robo Vacuums that cannot even get under a platform bed and other low profile furniture meaning dust will continue to pile up). One Con (maybe I missed it) no phone app to control while away. If so DO NOT LOSE THE REMOTE. I may be wrong. I am writing a review after a 3 day trip that I set a cleaning schedule to VERY IMPRESSIVELY FIND EUFY Nearly FULL BIN Scheduled to clean once a day while away FOR 3 DAYS (house is always clean) and sitting at its docking station. An Easy 5-Stars Buy Eufy and forget the hype over these Ultra “Dumb” expensive Vacs that do Nothing, but turn you into a Vacuum Babysitter! I would seriously have to follow a $400-1k vacuum around. Yes, this is a huge deal to me after never having this experience with purchasing so many Ultra Smart crazy expensive vacuums. If you are sick of babysitting your smart cleaning devices this simple, slim, chic vacuum is the Answer! Update August 15th 2019 WOW this would be 10 stars if the option was available! The sensory oddly seems to have improved. Has now problem cleaning BIG messes. Eufy has a crazy “hop” and still intelligent enough to avoid my sheep rugs that insanely fluffy and vacuuming is forbidden for care. Perfect. It does not flip, move around very thin rugs, or get stuck under them a common issue with super expensive smart Robo Vacuums! It continues to impress! I pick this Eufy over all of my ultra Smart experiences. I could careless about apps! The remote is great and if lost it automatically turns on with a press to it’s Mac suction and gets the job done better than iRobot, Neato, Dyson Eye, several ECOVACS Pro’s, etc.. Save your money, time, and hassle of the Smart (dumb) options. I no longer have to follow an over-priced Robo around, get alerts it’s stuck, haven’t had to use a smart beeping tracker to track it down. It buy far has the best built-in features to schedule and forget. The only TRUE robotic vacuum you do not have to even think about turn on or schedule and forget about. The only thing it’s missing is to dump itself out! Mind blown! Finally, a Robo Vac that does exactly what you’d expect. Forget the hype or when your over all the overpriced Vac’s you WILL return or just die on you save this! Only then will you truly see the beauty of simple effective cleaning that you don’t have to babysit! Why buy a new robotic vacuum when Anker's Eufy has an easy (not hidden) inexpensive battery? Otherwise with other brands you FORCED to buy a whole new unit! eufy RoboVac Replacement Battery Pack, Compatible with RoboVac 11S, 11S MAX, 15T, 30, 30C MAX, 15C, 15C MAX, 12, 35C Accessory Save or 1-click buy for the BEST you will find!
Top critical review
21 people found this helpful
Do NOT Buy
By L. Lee on Reviewed in the United States on January 14, 2025
I had a lot of trouble with the Eufy L60. It would randomly stop on short carpet, as well as tile, and say that it was stuck. There was never anything in the rollers or any objects that would have caused this error. The error happened on numerous occasions. I contacted customer service. They mentioned multiple times that they would have their technical support contact me; however, that never occurred. Customer service initially tried to write off the problem since it was outside of the initial 30 day return window where you don’t have to have a reason to return a device. I explained to them that this was a mechanical problem and should be covered under the one year warranty. The dealings I had with customer service were strained. They would not be helpful in one email, in my reply I would include facts (such as explaining the one year warranty), then in the following email customer service would be cooperative. The customer service representative would also change things between his emails, such as when I agreed for them to send me a new second vacuum to try if I could keep the first unit until the second unit arrived. When he sent the confirmation email, he changed part of the agreement and said I had to return the first vacuum and they had to check it before they would send another. I then had to say that no, that was not what I agreed to, and actually copied part of his previous email and sent it back to him, showing him exactly what he agreed to. This went on several times throughout the 68 emails with them during the TWO MONTHS I dealt with customer service (although a few emails were me sending tracking numbers on returns). They also wanted videos of what the device was doing prior to it saying it was stuck. Following a vacuum takes a lot of time because there was no one area of the house it considered itself stuck. Plus I sent them photos on several occasions. I asked for a refund multiple times and it was declined, again because I was “outside the 30 day return window” where I “could return for no reason,” even though I pointed out this did not fall into that category because it was a mechanical error. They finally agreed to send me another vacuum. When I clarified whether it was going to be a new vacuum, they wanted to send a refurbished vacuum. After argument from me they sent me a new vacuum. The second vacuum had the same issues as the initial vacuum. It would randomly stop on both tile and short carpet, then send a message that it was stuck. There was nothing blocking it and nothing in the rollers. When I reported this to the company, the customer service representative said that he spoke with the technicians and the only thing they could come up with was a specific part that might be defective. They sent me the part and I replaced it as instructed in the tutorial video they sent. The vacuum continued to have the same error, saying that it was stuck when it wasn’t. I was pretty fed up with this model of vacuum and the customer service by this time. I again asked for a refund and they agreed to send me 70% because it was outside the 30 day window. I again pointed out that there was obviously a mechanical issue with this model because not only did the same error happen on two new machines, it happened when the replacement part was installed. I also mentioned that my review of their product would include that they do not stand by their one year warranty. All of a sudden, they agreed to send me 100% refund, which they actually did. As far as pet hair: No. Don’t get this model! The rubber portion of the roller brush is about 1/8” short on both ends, leaving a large gap for hair to collect. The roller ball was hard to get out, but also had a lot of hair stuck in it. The vacuum also did not pick up all the hair on tile when it was in the most powerful suction setting. As far as recommendations, No, I would definitely not recommend the Eufy L60 vacuum. After doing additional research, I ended up buying a RoboVac Q8 Max, which I am extremely pleased with.

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