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eufy [BoostIQ] RoboVac 30C Vacuum (Open Box)

$72.99

$299.99 76% off Reference Price

Condition: New; Open Box

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Well worth the money for saving time, energy, and effort

By Andrew Bean on Reviewed in the United States on January 13, 2022

This (really long) review is for the Eufy 11S Max robot vacuum (Robovac). Please note “Max” vs regular 11S. They may look the same; but the Max uses a different filter and has the higher 2000pa suction. Otherwise the functions and options (other than suction choices) are the same. I've used the 11S Max for the last month on my low pile carpet (about 80% of the roaming area) with the rest being tile or linoleum flooring. It has been quite fascinating to watch so I've actually put about 85-90 charge cycles on the unit over the last month (yes, three times a day on most days and it's still finding more dirt/dust than I would expect). Right up front, I'd definitely buy another when it comes time to replace this one. After comparing how I vacuum my flooring, especially to pick up my biggest carpet enemy; short stray bits of dried grass stems, the “random” wandering of this vacuum model made more sense to me than the other fancier choices. Most vacs do a good job with dust, dirt, sand, cheerios, etc. but these stem pieces are only picked up by a vacuum when it comes at the stem with the brush roller pretty much parallel to the stem. That means random directions will more likely get these pesky problems than an organized back & forth cleaning approach. Granted it may take a few cleaning cycles or several passes over the same area during one cycle; but since the Robovac has completed its first 5-6 cycles I rarely find them anymore or if I do spot one it's not for very long. Robovac is a big time saver as well as an energy saver for me. I would use my canister vacuum about an hour each week for routine cleaning and once a month for 2+ hours to do a more thorough cleaning. A watt-hour meter indicated that my canister vacuum used 5-6 kw-hr of electricity each month. Robovac uses about 12 watts continuously for about 4 hours when charging (surprisingly less than the 5-6 hrs listed in the manual; but it is brand new). Once the battery is charged, the power consumption drops to about ½ watt. When Robovac is away cleaning, the charging base uses just ¼ watt for the homing beacon. So if used just once a day; Robovac would only use about 60 watts per day. That means once-a-day cleaning would only use 1.8 Kw-hr energy per month. By letting Robovac take over the regular weekly cleaning with once a day operation (or less), I'm able to cut my electric bill by an easy 3-4 kw-hr/month. With that said, there are a few things that I think need improved: First, there should be an interlock on the dust bin – Robovac will merrily go off about it's scheduled cleaning cycle without the bin installed! So if removed for emptying; don't forget to re-install the bin before the next scheduled operation. Plus, I noticed on a couple occasions, that I wasn't paying attention and I left one corner was about 1/8” out from fully inserted. Not sure if that will cause suction leaks; but you need to make sure the bin is completely inserted. Second, you can't select “max” (or any power level) when using the remote to manually clean an area. It appears to only operate on “standard” suction with manual operation (i.e., when Robovac is not running a regular cleaning mode and you chose to override it's direction). In addition, if you select the remotes' edge or spot cleaning modes it will automatically go to “max” power for the duration of that mode and you can't choose IQBoost or standard power level on those selections. Third, I don't know why the 20 minutes for edge cleaning or 30 minutes for quick cleaning was selected. Robovac can make it about 60-70% around my home in the 20 minutes of edge cleaning. If edge cleaning mode was permitted to run until it made a trip all way around and back to the charging station where it could dock to finish that mode would work better. An alternate solution would be if I could set the cycle time for edge cleaning and quick cleaning modes. Plus I'd like having an option for it to simply stop when the time is up rather than automatically returning to the base. When I want just one room cleaned; I'll set Robovac to auto or quick mode in that room, then close the door or put down a barrier, and return later to stop it manually and take it back to the charging base. If I don't return in a timely manner Robovac will be trying to locate the charging base and running the battery down. Fourth, Robovac cleans edges using only its right side pretty much all of the time. It would be helpful to have it randomly choose using either the right or left side whenever edge cleaning. I watched it edge clean a carpet/wall area three times going only in a counterclockwise direction (right side) and it still didn't pick up all the dust bunnies. I used manual control with it hugging the wall on its left side and it picked them up with no problem. Also, be aware that manual operation, when Robovac is not already working in a selected cleaning mode (overriding current movement), only works while the remote buttons are pressed. Robovac stops all functions shortly after a button is released when used manually. Fifth, I really don't need to run Robovac on a daily schedule – there should be a weekly scheduling capability even for the least expensive robot vacuums. It shouldn't be that difficult or expensive to update this model to correct this issue. Even if it's the same set cleaning time, every day for the selected days; just give me the ability to schedule cleaning cycles one to seven times a week. Sixth, when the battery runs low, Robovac can take forever, if it makes it back at all, to the charging base. I will routinely go looking for it if I haven't seen it return within 10-15 minutes after the approximate cleaning time has passed. The age-old solution for solving a maze (your home from Robovacs' perspective) is to constantly follow along obstacles using just one side (Robovac does recognize when it's circling something like a coffee table and adjusts accordingly after a 360 degree rotation). This method is how Robovac tries getting closer to the charging station when it's more than about 15ft away and not in line-of-sight (the charging base emits an infrared signal for homing action – make sure you keep Robovacs' bumper and the base clean). Sometimes Robovac occasionally gets diverted or the software tells it to try something different) and it will go off in another (often wrong) direction (extremely frustrating!). I highly recommend observing Robovac perform it's return operation from various areas in your home. I ended up placing a 2x4 along the end legs of my sofa as Robovac was consistently going along the side skirt, under the skirt at front of the sofa, then around the front leg exiting the side of the skirt, and then heading straight across the room. It would then go thru three other rooms and come back to the sofa again. The 2x4 forced Robovac to continue edging under the sofa, along the back wall, and out the other end which has an end table that mimics the 2x4 at the opposite end. Before using the 2x4, Robovac took well over an hour to get back to the charging base (it eventually changes up it's routine, usually after three tries) and required 5 hrs to recharge. With the 2x4, Robovac has been able to get back from the far end of my house to the charging base in under 20 minutes very consistently. While the ability to improve Robovacs' return mode is really limited to what you can do, the key point I'm making here is that the battery will always give you more charge cycles (longer life) before needing replacement if you can get Robovac back to the charging base as soon possible. Seventh, pay attention to the thin rubber wiping strip on the brush guard. After 60+ cycles I noticed the ends of the thin rubber strip (about 1/16” of it's height) were tearing away. I believe this was most likely due to moving back and forth over edging from tile/linoleum to carpet or maybe due to the floor mounted furnace registers in my home. I simply trimmed the torn bits off to keep them from getting caught by the brush. After about 100 cycles I noted the rest of the 1/16” strip was now gone. This impacts the tile/linoleum cleaning far more than carpet; but it is something to watch for. I highly recommend checking the rubber strip during brush cleaning and purchasing a brush guard replacement as part of a maintenance set. Hopefully the manufacturer will improve the thickness or type of material used to prevent or at least reduce this problem occurring in the future. Next, a few helpful hints I've learned or didn't find in the owner's manual: The “bowl” shape on top of the charging base with the white LED is just right to hold the remote control, button-side up. However, I prefer to turn remote controls' button-side down to keep them cleaner so it's up to you if you use it or not. I've had a few occasions when Robovac actually bumped into the charging base so it was no longer sitting square against the wall. This will impact it's ability to find the base when the battery is low. I took a used rectangular-shaped one quart motor oil bottle from my recycling bin, cleaned it thoroughly, and filled it with sand. It's now a 3-4lb weight sitting on top of the charging base. I haven't had the base re-positioned since adding the weight. Normally Robovac does a good job avoiding the charging base; but not always. Robovac “parks” about 1/2” away from the charging base tower. If you are careful, you can swipe a cloth over the bumper sensors to clean off any surface dust that has collected (always seems to be some); however, be careful as Robovac might activate while you are doing this. You might also get a solid red indicator without any beeps. This error isn't described in the manual; but I've found if I just lift Robovac off the charging base for few seconds and then replace it, it will change back to the charging orange color. (I suspect the solid red indicates a sensor error) It's also quite easy to remove/replace the dust bin during charging. Unfortunately you will need to flip Robovac on it's back to remove/clean the side and roller brushes as well as the bottom IR sensors and charging contacts, so remember to turn Robovac off with the topside button before doing this or get used to it trying to start up while you are cleaning it. Also make sure the blue/orange indicator light is on when you reposition it on the base. Sometimes Robovac will remain off rather than return to charging mode. After two or three cleaning cycles I'll do a regular check on the all the brushes and swap left and right side brushes when they are re-installed; seems to straighten and make them work a little better, maybe last longer too. Oddly the remote control spot clean button symbol and the manual indicate a clockwise spiral for the cleaning operation; but when I've selected it, Robovac has always used a counterclockwise rotation. If the side brushes happen to “hang up” on something, Robovac will stop spinning them while it maneuvers around the obstacle and then restart the brushes when it thinks it is clear. Don't assume there's a problem when you see this unless Robovac beeps and the indicator turns red. The flat handle end of a spoon or fork works great for prying the filter free from the bin for cleaning. Every time I have tried using my fingers; it pops out tossing dust/lint everywhere. The IQBoost mode doesn't seem to change going from hard flooring to low pile carpet or vice versa in my home. I think this is because the low pile carpet just doesn't cause enough “drag” for it to recognize that it could adjust the suction level. (I'm still not clear as to whether there's just two suction levels or if Robovac can vary linearly between the two) While the manual indicates a 40 min run time in “max” mode with medium nap carpet, I'm obtaining about 60 minutes with my low nap carpet. I do find the “max” mode clearly picks up more dust. I ran Robovac 20+ times on IQ mode before switching to “max” for its scheduled operation. The filter has clearly shown a thicker layer of accumulation on the filter. When “max” mode is set as default you will occasionally hear the vacuum whining noise change briefly. Best I can figure is it's a software glitch where the IQBoost code tries to adjust the suction level; but then resets it to max. I normally hear this shortly after Robovac goes from one flooring type to another. It also occurs shortly after it starts it's routine. Robovac does not communicate back to the remote. So if for instance, you press edge cleaning and Robovac doesn't get the message, the remote will show it should be performing edge cleaning even though it's not. Similar situation when Robovac is recharging or is returning to recharge; the remote will still show it's in the selected cleaning mode rather than the “charging” icon. You simply have to pay attention that Robovac has recognized your command by a “beep”. I found using the basketball nozzle with my Ryobi P737 inflator does an excellent job cleaning the filter. It takes only a couple minutes to clean both the filter and the bin (outdoors of course!). The original filter has been cleaned well over 100 times now and other than being a little dingy it's still working great. This should help stretch the recommended replacement interval to more than 2 months compared to the recommended “tapping it” to clean. Do not use the “canned” compressed air as I frequently find it wets surfaces during extended spraying and the Robovac filter is a paper element. If you have a sofa, chair, etc, with stiff or heavy cloth skirting down to the floor; I suggest safety pinning up at least a foot or two of the skirting on an open side. When or if Robovac switches to using the proximity mode for cleaning AFTER it gets under the furniture, the skirt will appear like a wall and it will keep running around underneath the furniture until it switches to a collision mode where the weight of the skirt generally will not trip the bumper sensors and stop it from escaping. I'm glad I've used Robovac during the daytime so I could track it down and figure out what trouble it got into during its normal operation or when I expected it to be back at the charging base. The alarm beep sounds can easily be missed when it's far away from you. Plus, when it powers down after getting stuck can make it lot more challenging to find! It's a lot easier to locate when the vacuum sound is still going or even if it's just the quieter wheel motors running it around looking for the charging base. To wrap up my review. I've found Robovac to be a well built, nicely designed, and quite durable robot vacuum. The $160 price I paid is quite reasonable with excellent cleaning ability (given it has about 1/10 the suction of a typical canister vac). It has good battery run times (my mixed flooring on IQ mode lets Robovac run about 80-85 minutes before recharging), and it is a wonderful time and energy saver. If you've been thinking about a robot vacuum without all the extras (or just don't like vacuuming), the Eufy 11S Max is a great choice.

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The Best Cat Toy That Cleans Even Complex Home Layouts

By J. Whiteside on Reviewed in the United States on July 2, 2019

I always thought these robot vacs were kind of a silly gimmick, too expensive for not enough gain. After a couple friends raved about their robovac's, I made excuses like "My home layout is too complex!" and "I'll need three of them to vacuum my home!" But, the robot wars have made them cheaper and better, so I decided to finally give in on a good deal with this new model from a well trusted brand. I wasn't willing to pay for units with home mapping features and no-go zones, but with this unit, I don't feel I even need it. Turns out, I am absolutely thrilled with the performance and price point of these Eufy's. There is little doubt this unit is just slightly smarter than a bag of hammers. Thank goodness I can make it do it's work at 4AM when I don't care how many times it goes over the same spot or misses something that is just "right over there you stupid bleeping robot!" But, day after day, this hunk of electronic sensors strapped to a vacuum comes home with a bin full of stuff. I'm at the point where I don't even know where it gets the stuff and I'm seriously questioning my ability to clean my house. And also somewhat ashamed of the filth that I've lived with and didn't even know about. It goes places it probably shouldn't and if you have any degree of OCD, it will hurt your brain to watch it. It goes under furniture and shelving where it barely manages to escape, plays ping pong with table/chair legs for a bit and it has an inexplicable infatuation with the clear storage totes under my guest bed. It'll really like one area/room for awhile, but then will go elsewhere, only to be back 2 minutes later...and you're like, "Well, that was the *least* efficient way to do that. Whatever, a goldfish is smarter than you." Whenever I'm in the kitchen doing something, it has the whole lower floor it could be cleaning, but it will insist several times on cleaning the spot right under my feet. It loves to chase my cats and in turn, my cats will engage it in a battle of home domination, swatting it and trying to eat the spinny brushes while it charges. One cat will lay on the lower step and lazily swat at it as it goes by. Just when you think there might be the slightest sense of intelligence and you're having this "It's alive!" moment, it reminds you how dumb it is by gently ramming itself into a piece of furniture. I don't know how it does it, but despite looking like it couldn't find it's way out of a paper bag, it somehow manages to find home base for charging most of the time. But, it gets around, even in an ever changing layout. It deals with my wood floors, several area rugs and a section of medium pile carpet without much incident. It hasn't once tried to go over a stair in my home. It gets probably a good 70%+ of a complex, 1,000 square foot U-shaped layout of my main floor, with plenty of furniture making navigation much worse. But, it does that 70%+ every day and I don't even have to think about it. Based on the sheer amount of cat hair and dust this thing picks up daily, I'd say the suction and pickup mechanisms are pretty good. I can't tell you if they're better than older Eufy or other branded units, but the spec's say so. I was worried about how much of my lifestyle I'd have to change to adapt to this thing. Turns out, very little. I can still leave stuff around if I want and it won't try to eat everything in its path. It does occasionally try to commit robot death on various cat toys the kitties leave about, but that's maybe one 1 out of 10 times it needs saving. I have a rug in my kitchen that it loves to push into a pile, but that's only a minor annoyance and doesn't cause it harm. I have to be careful not to leaving charging cords and such about. Once every couple weeks it won't find it's way all the way home, but it's usually pretty darn close to the charging station by the time it dies. I thought it might become inconvenient to "save" the unit from it's self-inflicted stupidity, but the value it provides exceeds the inconvenience. I can see why people like these things. And there's a good chance I may buy the three I need, maybe this one or maybe others. But, for now I'm pretty happy with this one. It's a 5 out of 5 cat toy and a pretty useful home appliance that will save you time and improve your home's upkeep. I'll update this review with any significant changing opinions, but for now this "dumb, smart thing" gets 5 stars. Update: About 4 months after running this thing daily, one of the side brush motors started to malfunction. Normally, a product malfunctioning that soon would irk me to reducing my review stars immediately, but I sucked it up and contacted support. I requested, specifically, to do a self repair of the brush motor right out of the gate. They didn't request for me to send it in for repair, demand an expensive cross shipped replacement or question my self-assessment to repair equipment that I owned. They just told me they have the part in stock, requested I send them a video of the problem, asked for the address and put the brush motor in the mail. They then confirmed that if this didn't make it work right, they would still support me until it did. They worked with me exactly how I wanted them to, stood behind their product 100% and for that, not even a single star will be reduced from my original review. Update 2: I knocked two stars from my review. Not because of the unit, which is still great, but because of the replacement air filters. They are $11 for TWO of them! That's nearly 3 times the price of the previous filters, or about a $65 annual operating cost when changing them out once a month. IMO, that's simply too expensive for a vacuum and even my high end upright isn't nearly that expensive to operate using *HEPA grade* vacuum bags. Not just that, they are incredibly terrible for the environment by requiring you to buy the substantial plastic filter housing every time. Had I known this at the time of my purchase, I would have selected a different unit - probably the initial version of the 11S. Final Update: I've decided to just let this thing die a slow and painful death. Both of my side brush motors went out, as did the one that I replaced. It's still marginally effective without them, but definitely not as good as having them. Eufy's support reached out to me several times, which was great, but I have better things to do than rip this thing apart every few months to fix plastic parts that will fail again in 3 months. I expect more from something I'm paying $200+ for, definitely not three of the same exact failures within a year. Oh, and there's much cheaper 3rd party filters available for this guy now.

Well worth the money for saving time, energy, and effort

By Andrew Bean - Reviewed in the United States on January 13, 2022

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Over a year in use... study this review for real analysis

By RAMoffat - Reviewed in the United States on July 31, 2021

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Summary: I read a LOT of reviews about a LOT of products of a similar nature before I leapt in to buy this, my first robot. Overall, this product was good SOLID value for the money. I have now owned it for for OVER a year now, used daily and this analysis is based on close observations during that period. NOT one of those folks who buy it an write a review five minutes after they pull something out of the box. Here are the key points you should consider when buying a Robot to sweep your floors. 1. Price - Look...Price was definitely a consideration at buy in. I studied many models before I bought this one. These kinds of robots overall cost money. $$$. Of course, I am old school. These days some folks buy a Cell phone that cost $500 dollars to $1000 and think nothing of it. To me that is WAY too much. Ditto many models of similar robots. At the time I bought it the robot was on sale so I got a price that was $100 cheaper than competitors whose reviews read about the same as this one did. So the buy in pricewise was a good solid deal that was in what I consider the medium to upper low cost affordability range. Perhaps you would think nothing of spending $850 on a robot. Not me. Like goldilocks, this one was just right. SECRET Costs you may not think about: Some reviews address this, but consider these things as being costs IN ADDITION to buy in: Filters: This thing has a filter. I recall one review whining that filters cost too much. Let me be clear. If you want a new HEPA filter for it every week or two, they will cost you. Me? The filter does not seem to me to very critical since I do not really plan on the robot cleaning my air. It gets dirty and dusty. As a result, I pull it every other use and wash it out under a faucet in my kitchen (a two minute job), let it dry a bit and then put it right back in the machine (Which is super easy to do...no tools or anything - just pull out - click in.) After reading one alarmist review prior to buying, I bought one spare filter at the same time I bought the robot thinking I might find it was true. So far, after a year or more of use, I STILL have not replaced the filter. Just keep using the original. Think about it. Brushes - I bought a kit with spare brushes when I bought the robot. Glad I did. Buy at least one set just to you have them around when you need them. The brushes twirl around and shove cat hair into the maw of the thing as it races around. Somewhere. Somehow, as it toodled about around the six month mark, it threw a brush. (They snap on and off easily) Like a horse throwing a shoe, this is to be expected. This thing runs all over on its own so I could not find where it lost it. To this day I STILL have not found the missing brush. No problem. I just grabbed a spare, snapped it on and it kept on going. Tools - The kit I bought early came with a little cleaning/maintenance tool. See my section on Maintenance below about tools. 2. Utility - Utility to me means ease of use. Based on a year of hard use for my robot you should consider the following lessons learned about utility: CLEANING FLOORS a. Does is really sweep ALL the floor? Read a lot of reviews and looked at a variety of designs. Some reviews that I recall said "This thing finds a LOT of dirt. Where does it get it all?" After a year of emptying it (You DO need to empty its evening sweep into your trash, usually every day - VERY easy to do - again click out- click in) I totally agree! This thing finds a TON of dirt and dust that is NOT obvious to the naked eye. Frankly, that is its job and I need to make clear here that it does its job really really well. VERY SATISFIED b. To be utter clear however... I have a three story house. To define that though that is two stories with WOODEN and some tile Floors and a third floor that is mixed wood, carpet and concrete. PRO: I cheat. One robot for three floors of my house! Every day or two I pick it up from its charger, move it from floor to floor to let it clean a different floor whenever the mood strikes me. Works great! More, this thing cleans almost all of those floors flawlessly - especially the wood, tile and concrete bits. It sneaks into lots and lots of corners, under furniture and stuff and it never, ever runs off the edge of stairs. Completely satisfied. I admit I may be so satisfied because wood, tile and concrete are 92% of my floors and it is flawless on those types of floors. CON: This is a real review, not a feel good propaganda babble. If there is a con to this robot it is carpets. Specifically, it WILL work across modern carpet. That is carpet that is tight, laid level with the rest of the floor and has nothing to hang it up on. However, it struggles to go over edges, so if there is an edge to your carpet, a strip that it has to ride up over OR (Like me) you have a carpet or two that are Persian Style rugs with tassels at the end, just be advised that it WILL choke as it tries to cross these barriers. You can still do these surfaces, but you will have to stay nearby and bail it out when/if it hangs up... which feels time wasting. This should not make you hesitate to buy based on this review UNLESS you have a lot of these carpet barrier things about your house, in which case you will be annoyed by this robot. To be fair however, you may be annoyed by ANY robot under those conditions. Just think about it before you buy. ******** Utility NOTE! This is a final note on utility. The REAL Nemesis of any robot is WIRES/Cords. Once you own one, you will figure this out pretty quick. You will need to get your cords under control since the robots will find power cords on computers, lamps etcetera and choke up on them. 80% of the time when it does not return to its charger at after you program it to clean (Smart folks program that between 1AM and 3AM - unless you tell it to go manually for some reason) you will have to track it down to find it hung up on wires. Once again, to be fair, I think this is true of virtually all robots. They are not too bright about wires. The other 20% of hang-ups comes from some oddity in your furniture. I have particular chair in my study whose side supports are JUST a bit too short for the robot to go under, so it drive in there and wedges itself into the spot and cannot get free on its own. Just to you know, this is fair enough, robot makers cannot anticipate every single possible piece of odd furniture. Just figure it out through trial and error, but enjoy all the cleaning it does WITHOUT you paying the slightest attention. A small price to pay. *********Utility NOTE 2: The control - Comes with a remote. To be frank, I only use two or three features on the control. I tested them all at the beginning, but I've forgotten what the rest do. Most used? Manual use button. Because of how I use it on other floors, the automatic run feature is only good on one floor. Works flawlessly as far as I can see. I tote it to the second floor, put it down, hit the manual timed button and off it goes. I wander back up an hour two later, hit the off button and walk it back to its charger. Second most used? The recharge button - This tells it got back to recharge station manually. If you you do not want it to keep going you can interrupt its cycle and it will go back to its recharging. Usually use this when I am watching a show, it starts on its own and I find the noise distracts me from watching. Third most used feature? The manual steering controls. One review I read said this machine is really stupid. That is half true. It does fine most of the time, but if you want to steer it manually on occasion you can. I have a table I want to make sure it does under in a certain way, so I just point and click it to drive it into the bits when I want them to be cleaned. 3. Maintenance - Look. Old soldiers will tell you. Preventative maintenance will allow you to keep using your equipment day in and day out. This robot IS reliable IF you know you will need to maintain it! If you are lazy you will hate doing maintenance. I just make it part of day's routine and do not resent it. Thus I am very satisfied. My routine is to pick it up about 5 PM, sit and work on it for three to five minutes WHILE I watch TV. WHAT? You cry! Why so much work! The work is there because the robot does its job. All you are doing is making sure it keeps doing the job without hassle. Once again, whatever nonsense if advertised, I imagine ALL robots require this kind of looking after. PLAN on it. This one I suspect is no better or worse than any other. Do not go into it blind though. Here is what you need to know: a. You will need a little tool to do maintenance. If you buy the little kit with filters, brushes and a tool in it, know this. The tool is a hokey little plastic thing that CAN work... but takes a bit more time to use. Specifically it has a comb to clear tangle in your brushes. This works well. It has a little brush to brush dust off filters, off the inside of the dust/dirt collection box, etc. This works adequately. It ALSO has a little razor blade letter opener thing on one side intended to clear hair from rotors (Two types) This is a weak tool that works, but is time consuming and tedious to use. You are better off getting a little tool with steel blade or hook on it. Something you can use to really dig hair out of spots where it winds itself around a brush or rotor. Dig through your kitchen drawers, tool boxes or the $2.00 bins a the hardware store until you find something that works better for you. Maintenance: Enemy number one if long hairs. I have two women in the house. I am sure they do not mean to shed, but shed it they do somehow. This is what happens. As the little brushes turn they pick up hair and push some of it into the bin...BUT they also wind around and around the spinning brushes. Every other cleaning I find a wad of it around both brushes. There is also a rotor on the bottom the turns and does the sweeping up.. It ALSO picks up long hairs. Some will wind around the rotor proper and must be cut off or pulled off. This is the easy part. The hard part is that some will wind around at the ends where the bristles stop. This is where the recommended tool I mentioned will pay for itself as the hair tends to knot up tight in wind after wind. You will have to dig it out and cut it loose. You must also empty the bin at the same time. I also wash the bin out now and then along with the filter. Once a month or month and half the front wheel may also need to be tugged out (It pulls out and pushed back in easily) It ALSO gets hair down in there around its axle, though not nearly as fast as the rotors and brushes do. That is it. I will only close by saying I have NOT owned every robot in the world, but I imagine these periodic maintenance requirements will be very similar for ANY robot... NOT just this one, so if my maintenance picture here appear to be too gloomy, don't let it be. OVERALL: I am totally sold on having a slave machine keep my floors swept. Rather it than me! Call me lazy bones. A little maintenance now and then is well worth this machine. Go ahead and buy one. Jump in the water's fine.

I REALLY LIKE IT

By R. Surber - Reviewed in the United States on January 20, 2019

Verified Amazon Purchase

I got an iRobot Roomba 690 vacuum for Christmas and love it. I have not manually vacuumed since Christmas! As I live in a two story house, I decided to purchase another robotic vacuum, and seeing the Eufy was rated as the “best of 2018” I decided to get it. Both vacuum’s appear to do the job, and I would like to compare them: The Eufy has two brushes on either side, whereas my Roomba has only one. I find that the Eufy appears to clean the general floor area, and then go back for edges, and the two side brushes help with this. Both are a little “stupid.” I try not to watch them do their job as I consistently want to interfere and nudge them where I see actual dirt/particles on the floor. Both will go seemingly all around dirt, retreading spots they’ve already been (and wasting battery life in the process) rather than moving along any real sensible path. However, I have also noticed that the Eufy seems to go along straighter paths/lines than the Roomba. However, both are supposed to return to their bases when the job is complete. The Eufy has found its way back to its base one time as far as I can determine. The Roomba finds its way back about 1/2 of the time. The Eufy will continue to run if picked up, the Roomba shuts itself down immediately. The Eufy is slimmer than the Roomba. I find that the Eufy tends to get stuck less frequently than the Roomba. For example, it can go under my coffee table that sits close to the floor, whereas the Roomba would get it’s front stuck under the coffee table and signal for help. The Eufy has gotten itself stuck about twice since I’ve had it, and each time it is under the chairs at my dining room table… it is a little wide and has gotten stuck between the legs. The Roomba frequently gets itself into jams, and only seems to turn left when trying to get out of them… In terms of navigation, both do their jobs in an almost haphazard fashion. I would like to see them have an actual “dirt sensor” that would lead them toward areas with noticeable particles. The Roomba does have some sort of sensor as when it finds an especially dirty area it will swirl around it several times. The Eufy apparently has a mode where it applies extra suction, but I’m unsure if it automatically switches to this or if it has to be manually set to do so. The Roomba DOES NOT LIKE BLACK RUGS or heavy pile rugs. I have two rugs that are edged in black, and the Roomba senses a barrier and either will not go onto the rug or will get stuck shortly after moving onto it. I also have a medium pile rug with some black squares on it and the Roomba dies out on the rug every single time. The Eufy navigates these FAR BETTER… both the medium pile rug as well as rugs lined in black or having black squares. The Roomba bangs into furniture and other items sometimes quite violently. I have a very heavy antique mirror that the Roomba banged into and it came crashing to the floor. I also have some large candles on either side of the fireplace that the Roomba knocked around like crazy every day. The Eufy seems to notice edges better and will actually stop itself when it comes close to an object and move around it without hitting it, or, if it does go toward it, it is far more gentle. However, this sensor also can impede its capacity to go under objects like couches. The Roomba alway went under my couch, whereas I don’t think the Eufy has ever been under it as it appears to sense it as a barrier and goes along the front of it only. While both say they have edge sensors, neither the Roomba nor the Eufy seem to be able to navigate edges to stairs very well at all. While neither have actually flung themselves over, they both get stuck at the edge with a wheel or two over and have to be saved. So some barrier is necessary to prevent them from falling over the edges of stairs. The Eufy to be FAR quieter than than the Roomba. Sometimes when it is running I can’t even hear it. The Eufy I have has a remote and is not connected to WiFi. But, apparently, there is a newer (and a little more expensive version) that can be so connected. The Roomba connects to WiFi and I can control it from my phone, and it also sends me alerts (when a job is done, it is stuck, etc.) Both the Eufy and the Roomba are programmable. I have them set to vacuum daily at 9:00 a.m. I set the Eufy from the remote and the Roomba from its app on my iPhone. The Roomba is definitely easier to program as I have to refer to the guide to know what I’m doing on Eufy’s remote… and then I’m still not sure I have it down correctly. The Eufy seems to go for about an hour or less and then dies out with its light orange. The Roomba appears to have a longer battery life after each charge. The Eufy has a higher suction setting that apparently can drain the battery power in 30 minutes or less. It is frustrating to see both vacuums going over the same spots continuously or routes knowing they are wasting battery life doing so. I think both could be “smarter” with greater debris detection or something. Again, I think the Eufy tends to follow a straight path just a smidge better than the Roomba, but not by much. You will want to make sure that power cords, and other such things are moved/protected from the vacuums. The Eufy, because of both brushes, gets caught up in power cords, speaker wire, etc. far more easily than the Roomba. But the Eufy comes with cord ties to tuck them away. You could just as easily use bread ties for power cords. I also have pets (three cats) and they have all sorts of toys. The smaller ones I try to keep out of the path of the vacuums. Speaking of pets, both vacuums appear to be doing well with keeping my rugs free of pet hair. I would suggest that if your pets make a mess (hairballs or accidentally going to the bathroom) that you clean this up immediately. I can only imagine the horror that would result from either of these vacuums going over those messes and how they would be drug over your entire house! Speaking of pets… my cats seem quite enamored with the vacuums and will stalk them as they go through the house. They do not appear to be afraid of them, and sometimes will sit and have them bump into them and lazily move out of the vacuums path. This is strange as one of my cats literally will run and hide if she sees me even getting the manual vacuum cleaner out to use. However, all pets are different. So, I’d introduce the vacuum and the pet as nicely as you can. Both the Eufy and the Roomba are very easy to clean/empty. I empty the dirt bins daily on them. In terms of suction, I’m not sure either of these do as well as my manual Dyson. And both the Roomba and the Eufy sometimes don’t pick up debris that would easily be handled by a conventional vacuum cleaner. However, I repeat that I have not manually had to vacuum my house since Christmas. Not once. I have thought it might be a good idea to do that about once a month though and let the robotic vacuums deal with the floors in-between. The dual brushes may help the Eufy collect debris a little better… and it definitely appears to have better edge cleaning than the Roomba. But both seem to do the job to my satisfaction overall. I like that the Roomba actually talks to me to tell me what the problem is (a job is done, it is stuck, it needs recharging). Whereas the Eufy has beeps (one, two, and three). I don’t always hear the beeping or exactly know what they mean without referring to the guide. I like both the Roomba and the Eufy. They each have their strong points and weak points. Either way, not having to manually vacuum every day is a godsend to me, and makes having pets a little less cumbersome to clean up after. If I had to choose, I’d probably go with the Eufy due to its quietness of use, better edge detection and cleaning, dual brushes, tendency to vacuum in a more directed fashion, and slimmer size coupled with less fierce bumping into objects. Hope my review was helpful.

Genuinely Impressed

By Amazonian - Reviewed in the United States on February 13, 2021

Verified Amazon Purchase

This is the first robotic vacuum I've owned, and so far, I'm thoroughly impressed with it. After reading reviews for many different brands/models, I ended up choosing the "dumber" Ankler Eufy model that just has the infrared remote since the smarter, app-controlled models only worked through a cloud app. Yuck. The remote is intuitive and has decent range and coverage, so the few times I've needed to manually drive the robovac have been trouble-free. I also like not having to launch an app or worry about spotty wifi/internet outages affecting my ability to control the vac. The price was also really reasonable considering the features, performance, and other positive reviews. I've got two large dogs, mostly hardwood upstairs, a single room with linoleum, medium pile carpet in the bedrooms, low pile carpet in the basement, and various low/medium pile rugs. This thing does well on all of them (except the shaggy bathroom mat, but that's to be expected). It's a total lifesaver as I was usually vacuuming daily and there was still dog hair all over the place. After an initial charge, during which time I ran the regular upright vacuum, I let it run two cleaning cycles on the first day, and each time it came back with a mostly full dust bin. I was both impressed and grossed out by all that it picked up *after* a regular vacuuming. PROS: * This thing is super quiet. I typically leave it on "Auto" mode where it only sets the vacuum to max when it thinks it needs it, and even then, it's no louder than the tower fan I keep on at night for ambient noise. If it goes under a couch or bed, you often can't hear it at all until it resurfaces. I scheduled it to clean at 6am, and it cleaned under my bed without waking me. Love waking up to freshly vacuumed floors. * Its edge cleaning mode is fantastic. I usually keep ceiling fans on 24/7, so any dog hair/lint on the hardwood tends to accumulate into tumbleweeds along the baseboards. If you set it to edge clean cycle, it'll find a wall and follow it all the way around the house, room to room. Doing that every day manually was extremely tedious, and this little robot does it with aplomb. Having two side brushes is also welcome so that it cleans a path along the edge in addition to the edge itself. It also works really well around appliances (refrigerator, oven, etc) and will pull in dust/hair/crumbs from slightly underneath them. * It's incredibly thin and can clean under all of my furniture. Under my couch, desk, entertainment center, and bed have never been cleaner as they are difficult to move to clean underneath. The wand on my upright vacuum could only partially clean under these, but this bot has no issues as long as any cables are picked up and out of the way. * Battery life is decent and within the advertised range. I've gotten between an hour and two hours of cleaning time, depending on how often it had to kick the vacuum to max. The stated average runtime is 100 minutes, and I've seen both less and more than that, so no complaints with the battery life. The battery is also easily replaceable as the lithium battery will inevitably degrade and need replacement at some point. * It has decent obstacle detection and avoidance, but still bumps into things from time to time. Most of the time, it will stop/steer clear of obstacles without physically bumping into them. However, it doesn't seem to pick up any dark colored obstacles like my espresso coffee and end tables, black bed frame, or black refrigerator; it tends to need to bump into those before it detects their proximity. Still, it always seems to gently tap them versus ramming into them full throttle, so I haven't noticed any dents/dings/scratches from its use. I've also got many large houseplants on the floor, and it cleans/navigates around their bases very well without knocking them over. * In auto mode, it seems to take the most random path it can find. e.g. it will enter a room and make one swipe before leaving and coming back later for another pass. However, this is pretty normal for robo vacs from what I've read (at least the ones that don't have advanced mapping). That said, it does still provide excellent coverage over time, especially when run on schedule or twice daily. More specialized modes likes edge and spot cleaning are quite thorough, though. This isn't going to replace your regular vacuum, but it's not meant to. I used to run the upright vacuum daily to keep up with the dogs. Now, I can do a full vacuum once a week or so and let this little guy maintain in between, and in that, it is doing a great job. * The dust bin, pre-filter, and foam filter are all washable with water which is great. The only part that can't be is the fine air filter. I'm not sure if the dust bin is dishwasher safe, but a quick spray from the sink sprayer is usually sufficient. CONS: Most of the "cons" are petty things, hence the 5-star review. Just figured I'd mention them to round out my experience. * The side brushes don't appear to be incredibly resilient. After about 6 or 7 cleaning cycles, they started to curve outward against the direction of spin. I'm not sure how negatively this impacts its cleaning ability, but I figured they would last a little longer (I am still using them, and it's still doing a good job, so I guess I'll find out). It did come with two spares, which is nice, but I'm a little concerned about how often I might need to re-order replacements. Considering I've never owned a robovac before, this could just be par for the course, so I'm not going to knock any stars off the review for it at this time. * The "remove before use" sticker didn't peel all the way off and left some ugly residue on the top (nothing a little Goo Gone can't fix). While very sleek, it's also a fingerprint magnet, so keep a tack cloth on hand if keeping it shiny is important to you. * It's not a huge gripe considering I purposely chose a dumber model to avoid having to rely on an app (which does have this feature), but I wish the scheduler was a little more advanced. The scheduler on this model is about as smart as a clock radio from the days of yore, only allowing a fixed time for it to run every day. Having an option for day of the week or the option for a second schedule (e.g. run once in morning, once in evening) would be nice. * The base has a little space for the remote to sit in, but I'm unsure if the remote has to be in that or otherwise within line of sight of the vac to start it on schedule. The one time I left the remote in another room, it didn't start on schedule the next day, though that could have been operator error on my part since that was the first day I had it. I've since left the remote in the caddy on the base, and it's run on schedule since. My concern with that would be the dog deciding the remote would make a good chew toy. Directions do not mention anything along those lines and imply the remote just programs the bot to start at that time. * The base is a little light, and even against a wall, the vac would sometimes push the base to a weird angle and be unable to dock. I noticed this when I had the base in the living room on the hardwood. I've since moved the base to a carpeted room against a wall, and it hasn't been an issue. So, I do wish the base were a little heavier and/or the rubber strips on the bottom had more grip. Overall, I couldn't be happier with this vacuum. It's not the smartest model out there, but for the price, it has an excellent feature set, does a great job, and doesn't have to connect to the cloud. A small number of other reviewers mentioned issues started cropping up 6-8 months after purchase, so time will tell whether I encounter any issues. Those reviewers also said Ankler has excellent customer service, so while that's great, I hope I don't have to reach out to them. So far, though, I'm highly impressed and may purchase another for downstairs so I don't have to carry it back and forth.

Updated - I was skeptical

By Mike F. - Reviewed in the United States on June 9, 2021

Verified Amazon Purchase

-- Updated Review - October 27, 2021 -- Our poor RoboVac 'Rosie' had a mental breakdown where I ended up contacting Anker Support. 'Rosie' was stopping every few inches, rotating in place, and going another few inches, and kept repeating this pattern until she return to her charger or die in the middle of the floor. There were other issues that appeared but were traced back to this main issue. I was in email contact with Rita with Anker support, she suggested I do some tests. Eventually, it came down to the front of the bumper that was overly scuffed and scratched. She sent me out a new one which fixed the problem. Then another issue arose. An off sound from one of the motors. It had a very faint sound of clicking. After running some tests it was the right brush motor that was the issue. I assume it was a gear tooth in the motor that had broke. Rita sent me a new motor to replace it. I am very satisfied with the customer service I received and the free parts they sent me to fix my 'Rosie.' Rita was very helpful and she gave me instructions on the tests to run and how to replace the parts. She even offered to replace the RobotVac if I wasn't comfortable in switching out the parts. Anker stands by their warranty and will do what it takes to fix your RobotVac or just replace it altogether if it gets too technical. -- Original Review - June 11, 2021 -- Who knew a robot vacuum would clean better than I do?!? I am shocked that she fines as much dirt as she does every day. Of course, with 3 people and a dog who tracks in almost everything from the outdoors, maybe I'm not that shocked. I've had this little robot vac for almost 3 months now. We named her Rosie, from The Jetsons. HAHA. This is actually the second one because the first one had some battery errors that Anker support told me to just return her to amazon since she was only a few days old. Every night at 10:30 PM Rosie goes out in the night and cleans. During the day, I'll set her out to clean the second floor and/or the basement. Sometimes she is cleaning 3 times a day. I worry I might be overusing her and eventually wear out her components faster. I do have a few issues with her though. She requires maintenance every day or every other day: 1) Cleaning the roller brush left end. The reason is that hair gets wound up around the roller brush end axle so tight that it errors out. I've been cleaning the brush almost daily to prevent it from burning out the motor. The last thing I want is a broken robot vac. Worst, having to buy replacement parts! I wish Anker would come up with a way to prevent hair from winding around this area. 2) To extend the life of the side brushes, I've been rotating them and cleaning them. I am not a fan of having to buy replacement items for her. She does come with 2 replacement side brushes, but I have not used them yet. 3) To extend the life of the filter, after every clean cycle she completes, I empty the "dust collector" compartment and tap the filter on the side of the trash can to try to get rid of as much of the dust as possible. I also blow out both the dust compartment and the filter with a compressed air bottle. I saw a question here asking if you can wash out the filter. I might try it when blowing it out no longer works. She does come with an extra air filter, but I have not used it yet. 4) This is not a daily maintenance task, but an issue. The brush guard covering the roller brush has this rubber piece that spans the back of the brush guard that I think helps corral the dust and debris to be sucked up into the dust compartment. Half of it tore. I'm sure it might have gotten caught on something when Rossie went over our floor registers (vent covers) or something else. I'm not thrilled this happened. However, instead of calling Anker support, I decided to use some electoral tape. I had to take it apart to apply the tape that folds over the rubber piece lengthwise. Too early to say if it works. I just did it. 5) She does not do edge cleaning very well. When set to this mode, or even in automatic cleaning mode, she will do the wall edges, but when she is going along the edge, she will come out of the wall a few inches and go back to the wall. Missing whatever dust or debris that might be there. I do not know why, there is nothing in her way, the floor texture is the same as the floor she just went over, and her sensors are clean. Also, she does not do 90-degree inset corners at all! After a few weeks, I notice a lot of debris in the corners. After watching her go along the edges, I see that she 1) does not have long enough side brush to reach the inside corner, and 2) she will sense the inside corner wall too early and turn, missing the corner. She will also sometimes pull around an outset 90-degree corners too much. Therefore, she does not hug the wall very well in general. 6) She tries to climb sloped bases to floor fans or desk legs, etc., eventually getting stuck. I made a 2-inch base for the floor fans, so she won't try to climb them. Although I can't do much for the other sloped surfaces. 7) She will also get stuck under our bathroom freestanding vanity that has an opening under it that also has sloped inward legs that she will get wedged under. Therefore, we just close the door to that bathroom to prevent her from going into it. I might put a piece of wood behind the opening to prevent her from going under it. I know the above grievances sound like major issues, but they are not. I am overall very thrilled to have this little vacuum and think it has been a blessing to have her. We love her, clean her, and enjoy her in our household. I would do anything to make her cleaning job easier. I would recommend this robot vacuum to anyone who is considering getting one. I wish I had one for each floor. But cannot afford to do so even though this is one of the cheapest robot vacuums out there. A funny story involving Rosie. One morning I noticed she did not return to the charging base. I went out looking for her with the remote. I kept pressing the start button on the remote to get her to respond. I kept hearing a faint beeping sound but could not determine where it was coming from. I narrowed it down to the living room sofa, a chair next to the sofa, and a box between the two. I looked under and around the sofa and the chair. I was confused about where she could be. The beeping sounds were muffled, and I thought maybe she somehow wounded up in the basement. Before looking in the basement I decided to move the box out of the way. Lo and behold she was under the box! I didn't place the box there the night before, so I had no idea it was actually a lid to another box. It must have been on its side. When Rosie was cleaning, she ran into the lid, bumping it and therefore making it fall on top of her. Trapping her inside! It was a pretty funny situation. If she could blush or feel anything, I'm sure she would be embarrassed. LOL I hope this was a useful review! Thanks for reading it!

The Best Cat Toy That Cleans Even Complex Home Layouts

By J. Whiteside - Reviewed in the United States on July 2, 2019

Verified Amazon Purchase

When the unit starts spinning in place, remove the bumper and clean the sensors.

By Richard Volckmann - Reviewed in the United States on June 7, 2025

Verified Amazon Purchase

PERFORMANCE - The five stars are for the performance of the unit, which is superb for a budget priced robotic vacuum. It covers (eventually) every floor service of a room and it saves us from having to use an upright vacuum cleaner more than once a month. It's a bit of a nuisance to clean (it's not self-emptying) but that's a minor distraction. When set for 'auto' it dutifully vacuums the living room every night at 12AM, and returns to it's charging station, ready for another trip around the house. CUSTOMER SUPPORT - Customer service gets one star! You call the number and after listening to, "Your call is very important to us....", several times, you get the option of a callback - which you get after 15 minutes or so. Our Robo had started simply rotating in place and emitting a double beep while blinking red. I spoke with three different service people. The first one asked me to hold the phone next to the unit so she could hear the beeps. She couldn't. And eventually the call just ended. I couldn't understand the second one at all, and I hung up. The third asked me to verify the problem (spinning in place and beeping), and said there was a malfunction of the bumper. At this point the machine was 4 days past the end of the warranty, but the agent pretty much indicated that a year warranty is a year. "Too bad for you". (I made that part up). He would sell me a replacement bumper for approximately $20, but they were out of stock. So we parted company. Next, I dove into YouTube, and found that the Robo and the the bumper contain sensors that tell it when there is an obstacle. If the sensors get dusty they get confused and the Robo spins in a circle until it gets so dizzy it keeps beeping and then just shuts down. In addition, there are several YouTube posts that give directions on how to remove and clean the bumper and the machine. It's easy. So I did it. And it's working fine again! So the question is - Why would customer service not know that a couple of dusty sensors were likely the problem with a spinning Robo? And if they did know, why wouldn't they tell me how to fix it instead of trying to sell me a replacement bumper? So, useless customer service aside, Robo now is happily going about his business, except when he gets tangled up with a stray sock. But that's another story.

Great and Easy to Use!

By CF - Reviewed in the United States on August 5, 2018

Verified Amazon Purchase

Background: I have a shedding dog, so I bought this in hopes that by running it every-day, it would pick up on some of the dog hair on the floor. What I like: -VERY easy to use. -easy to follow instructions -has a sticker on the bottom so if it ever stops and beeps, you can flip it over and it says exactly what the beeps mean (one beep means one thing, two beeps means another--which is SUPER helpful!). -color on top clearly shows what mode it is in (blue-ready to go, orange-needs to charge, red-problem to fix-such as emptying the tray). -very quiet. I can work on stuff with it in the room and it does not bother me at all (my dog also does not mind it). -works great on white carpet and easily transitions from my living room to dining room (which has a slight bump). -when its low on battery, it does not die where it is at, it just turns off the vacuum then finds the home doc and charges itself. -just works really well. I run it everyday and I am impressed by how much stuff it gets (especially when it goes under things such as the couch). -if it gets caught on a cord, it usually takes 5-10 seconds but then it stops the suctioning and moves away (releasing the cord or other item). However if you have a small cord you should put it up (and you should regardless, I just noticed it doing this a few times and thought it was neat, but I do try to pick up all cords). What could be improved: -nothing really in particular to this. -It does not work well on anything black, but this is true for all robot vacuums. It sometimes gets stuck when it goes on the black carpet we have with the black chairs (I suspect because it can not detect them), but this has not happened often. My dog has a black mat for her food and water and it always bumps into it and spills the water, but again, this would occur with any robot vacuum. -Also, make sure the doc is against a wall because otherwise it will move and never charge (self explanatory, but I did not do the first time and it kept trying to doc and was just pushing the doc around the floor). -Finally, you do have to dump out the vacuum particles almost every time you run it (if you do a full circle/battery cycle). It is really easy to dump and beeps when it needs to be emptied. Again, nothing really negative, just something to note. Overall, I really like this! It does a nice job cleaning up the dog hair and other things that get on my floor and saves me a lot of time not vacuuming daily. If you have a dog, I would watch them with this first before you use it. My dog was initially scared of it but sniffed it's "butt" and now they are cool and she does not mind it at all. Pleased with this product and would recommend! :) **UPDATE** On another note, Eufy has amazing customer service! I received an email from them addressing each of my "what could be improved" components with more information on the product. Very impressed.

Updated 1/28/2020 update 1/17/2020 It's been everything it was advertised to be and more. (Not)

By itsmeray - Reviewed in the United States on January 1, 2020

Verified Amazon Purchase

I called Amazon again today. Explained the situation and that no one from Amazon or Eufy had returned my calls as they promised. Also after replacing the battery at my own expense it ran 90 minutes again but got stuck everywhere, made this weird ratcheting type noise every time it changed surfaces and finally today just beeped at me twice and died. Supposedly that indicates a seized brush but they all spin freely. This time I just flat out asked them to look at my Amazon account and replace it, as I'm a very good customer. New one will be here tomorrow. I'll do a separate review on that one as it took me forever to find this one again. I'll also let you know if it's a refurbished unit or not. Well wouldn't you know it. I leave a nice review and a few days later, Murphy's law rears it's ugly head. Device is 3 months old a couple weeks out of the exchange warranty and the battery is shot. Runs 5 or 10 minutes on a full charge. Called Amazon to see if since I am a really long standing customer if they'd help me out. Nope but we'll call Eufy support on your behalf and they will call you. We will also call you to follow up. I've been a customer service manager a lot of years and this is where employees can kill you. This Amazon person made me multiple promises. It's been a week no call from Eufy, no call from Amazon. You just turned 4 stars into 1 and if this is all the longer the batter lasts don't bother because the replacements are $25 to $30 bucks depending on the brand. I'm not spending a hundred bucks a year on batteries and this thing should be under warranty. After 3 days I ordered a new battery and Rosie is running again but I'm no longer pleased and the next time I'll buy another brand. If if this battery doesn't last the whole thing goes in the trash and I buy something else. I run this every day maybe the batteries won't take that I don't know. But if you're going to run it every day buy something else. This didn't last long enough at all. I wanted to wait a while to be sure I had a good sampling and could post a fair and useful review. It's been 90 days now. We have two large (bigger than standard) labradoodle puppies. 85 and 50 pounds and they're 1st generation so they shed a lot. They also, being puppies, have tore the yard up so it is basically a mud pit and they wrestle, run, and fight constantly. They put a lot of dirt and hair on the floors and in the air. We run "Rosie" every day. Yes my wife named it. It does an amazing job on our hardwood floors and throw rugs. It gets all the hair and an incredible amount of dust and dirt. What I mean by that is we can run our Dyson or the Shark Pet vacuum and then run Rosie and the chamber will be full of dust and dirt when she's done. It's almost disconcerting to know our very expensive upright vacuums leave so much behind. It also has the unadvertised ability to buff our hardwood floors. They shine when she's done and the beater brush is showing no signs of damaging the finish on our floors. I would disagree with some of the reviews and even the manufacturers assertion that it doesn't work well on dark floors. Our hardwood floors are a dark reddish brown. The device works great on them and as I said when it's finished they shine. We have agreed we will never be without one and love this device. It does everything it has been advertised to do and more. Also it is set to automatic power and runs longer than the advertised time on a full charge. We get about 2 hours and 15 minutes. We've put down an additional 6 throw rugs for the rainy snow season in the path where the dogs run when they come in and the time has dropped to around 90 to 100 minutes. Still long enough to cover everything well and more than once. It does keep going until it needs a charge it doesn't just run and go back to the dock. I've noticed in the open areas like our living room it might hit that 2 or even 3 times. The floors are like glass after that. Now for the negatives, and these are not deal breakers I'm just being fair. The dirt and dust I referred to is new to us. we recently moved from Illinois to Ohio. In Illinois the dirt is black. Here it is red or a very light brown. The vacuum gets externally dirty. It gets covered with dust/dirt and does not look good. The device is black and the dust is light colored and is readily apparent. I don't want to put it away all the time or for company so thats a problem for me and more cleaning which is not advertised so I'm mentioning it. Secondly it needs to be emptied every use or every other use. They are all like that except some of the super expensive robot vacuums so I wouldn't mention it except for my third negative. It is hard to clean from a mess standpoint. Not so much with the pet hair but with the dust. When you dump it the dust goes everywhere. Unless you have an empty trash can so you can get it way down inside when you're done the garbage can lid and sometimes the floor around the garbage can is clearly dusty from emptying the vacuum. The filters need to be removed at least every other running and they are also a big dusty mess. I also don't believe they will last as long as advertised. I have an air compressor in the garage and a hand held electric air compressor and use those to clean the filter. The foam piece I rinse in the sink. I don't think that someone without access to those tools is going to get the life out of the filters thats advertised. The device comes with a set of replacement filters and the rotating brushes. Not the beater bush though. Our unit is 3 months old. I had to replace the filters at about 40 days and tried to make them last a little longer this time but it hasn't worked out. The outside of the device is filthy. I believe this is due to the filters. The brushes have lasted longer than the suggested replacement time. They are 90 days old and still look like new. Last and has been a rare negative. The device will get stuck under things. Once I learned what the obstacles were in our home it was easy to fix. Some areas I blocked with rolled up moving blankets. I pull the chairs out from under the kitchen table to allow room for it to maneuver. If I don't it gets under there and spends way too much time cleaning and trying to get out. I'd rather it spend less time under there so it can do the whole cleaning area and have power left to do it again. I had the problem spots corrected and figured out within the first 30 days. I've read some units have a tape or something the vacuum will sense and avoid. I wish this unit had that but then again at this price point that is probably an unfair expectation. So those are the pro's and con's we've encountered. The con's are all minor irritants and not a reason not to buy the device as all of these devices are prone to these issues except one or two of the very very expensive units. To repeat what I said earlier this device has worked out so well we have decided that we will never be without one and that when the time comes to replace her we will not feel bad about spending the money for a high dollar unit as it is worth it. Time is worth more to us than money and this thing saves us a great deal of time. It does great job, has done no damage to anything, and if it weren't for the clean up issues would be a five star review. I hope this helps someone make an informed decision and I hope you buy one. It's an amazing little machine, stands up to all the reviews, and truly is the best bang for your buck in robot vacuums.

Best Petsitter Ever

By Monica - Reviewed in the United States on August 1, 2018

Verified Amazon Purchase

I don't consider my house clean unless the floors are spotless. With 2 dogs and 2 cats (one of whom sheds enough to knit a sweater each year), my house rarely meets my own unattainable standards. Eufy gets me close. When I first fired up this gizmo, my husband stood--arms akimbo and brow raised-- wondering what sort of nonsense I had wasted our money on now. Eufy bumped into EVERYTHING like a drunken, mischievous toddler. The pets were perplexed, wondering what this strange new animal was. I ended up emptying the bin 6 times on that initial run, much to my horror. Where had all this filth come from? Eufy has gotten smarter since, yet is still foiled by the bathroom vanity, getting stuck and crying for help. She makes it back to her dock most nights so long as an errant rug or dog doesn't waylay her. She frequently gets high centered on the lip between our tile and hardwood floors. She's eaten more than a few dog toys as well. She does not get along with our French Bulldog, Jussi. He's quite mad that her name and his are so close in pronunciation. This is not helped by the fact that she keeps running into his ankles whenever he least suspects. Jussi has declared an all out war on her much to the delight of our sadistic felines who observe the goings on from far above. There's a metaphor in there somewhere, I'm sure. Pros: - excellent battery life - entertaining for pets, guests, your permenantly stoned uncle, etc. - sparkly clean floors - beautiful, sleek design - fits under almost all our furniture Cons - harasses the dog, though he does deserve it

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