Rachio 8-Zone Sprinkler Controller (Open Box)
$78.32
$229.99
66% off
Reference Price
Condition: New; Open Box
Size: 8 Zone
Top positive review
1 people found this helpful
You need one of these!
By irishkeagan on Reviewed in the United States on June 16, 2025
Very pleased with this. This was easy to install physically myself, and very easy to set up through the app. The app gives you maximum flexibility with regard to scheduling, altering the schedule, pausing or only having certain zones come on. I really wish I’d discovered this sooner - it is so much more practical than my old controller. I appreciate being able to control the sprinklers when I’m away from home. It also has a very easy manual operation button on the outer casing, so when the service people come out they don’t need to use the app. The image is of my different zones - quite helpful for remembering which zone is which! My only complaint: delivery was fast, BUT the first unit they delivered had obviously been re-boxed. The plastic wrappers were gone, there were scuff marks on the power adaptor, the instruction booklet looked a little thumbed, and the carton had clearly been opened previously and clumsily resealed. To give the provider their due, I returned the unit stating why, and received a brand new unit the following day. I’m still puzzled why anyone would think it was ok to send the first “gently used” unit. And maybe one more tiny complaint - the unit has a really bright blue light in standby mode - just looks a bit weird in the garage and spooked my wife the first time she saw it. Haha!
Top critical review
Did not work for me
By Johnnyxray210 on Reviewed in the United States on June 23, 2025
Will not connect to account and trouble connecting to wi-fi. I have tried really like to keep this product but it has not worked. Here is what I have tried... 1. Power cycle the unit and the modem and router...Did Not Work 2. Moved to a different location...Did Not Work 3. Called tech support and troubleshoot...Did Not Work 4. Re-set wifi on Rachio 3 multiple times with tech support...Did Not Work 5. Sent a new unit from tech support...Did Not Work 6. Spent many hours on the phone with tech support with old and new unit...Did Not Work 7. Changed modem/router to 2.4 Ghz...Did Not Work 8. Removed from account and re-added to account...Did Not Work 9. Deleted account and set up new account and added devices...Did Not Work Returned to amazon for a refund...that worked. I would have really like to keep this unit but ultimately I do not want a unit that doesn't work after a year or so. It really doesn't matter because it won't work for me. Worked for about 2 weeks then stopped. Customer support was a great help. Spent hours on the phone but we couldn't figure it out. One thing that is telling to me is the amount of support data online and on their support page. So many troubleshooting fixes, lights, numbers, blinking, holding, resetting and on and on. Kind of says there is a lot that can go wrong with this unit. Way to many if this than that type trouble shooting, super time consuming and very frustrating when things go down. We don't have any issue with any of our other electronics in our home, not quite like this. I guess you don't know until you try.
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