Top positive review
4 people found this helpful
Very nice VA panel for the price!
By Matt on Reviewed in the United States on December 27, 2024
Been using this monitor for a while and the screen quality and response time of the VA pixels are much better than you’d think for a monitor at this price. The 100hz refresh rate actually looks like 100hz, and on a VA panel, this is impressive. It handles all my open windows well too as I hoped for, so that’s great. I do love how an ultrawide monitor adds a TON of emersion when playing games and watching content. First thing I did when I powered on the monitor on my PC was load up the second season of The Rings of Power, which felt somewhat small on my 16:9 32” 4k monitor that I have, but only because it is recorded as an ultra-wide, so when on this monitor it filled it corner to corner, giving me a FULL-screen ultra-wide 34”. Watching ultra wide content on this thing makes it feel actually a bigger image than on a standard 16:9 43” display to be honest, or at least the same. And when playing video games, the extra FOV is pretty nice for the emersion. The monitor does show the regular drawbacks of a VA panel though, especially with penning over darker colors on a bright background, or visa-versa, you do still get the smear-y look, but as a VA panel that it is, the monitor really makes up for it with the 100hz refresh rate and a good response time (with FreeSync support — dunno about G-Sync though I haven’t tried) to mitigate this. The colors are nothing to write home about, and the display lacks HDR, however, they are 10-bit and is seamlessly recognized by windows. So, that’s strange, it must be an 8-bit+FRC then, regardless, if you set the gamma, color, contrast/brightness settings right, it really does look like an HDR panel minus the brightness levels of course. But, in regular use, it does get very very bright still on the desk, I haven’t ever used it past 50-60% brightness, normally having it at around 30% or so with no issues seeing anything. The stand it comes with is a bit cumbersome (albeit not as bad as a lot of other monitor stands), so I would recommend putting it on a monitor arm though. Don’t bother getting a monitor with a higher refresh rate. 100hz at 1440p ultrawide (4k length x 1440p width), you are effectively pushing nearly the same amount of pixels as a 4k monitor, and you won’t ever get, let’s be real here, more than 100fps in almost all your games at 4k (I am using an AMD RX 6800XT), so the 100hz is more than sufficient for this. You’d benefit from a higher refresh rate for just general tasks around windows, but for games and content it is plenty. Oh, and when viewing 16:9 content or other aspect ratios, it’s still pretty good, it’ll just have the same resolution as a non-wide screen 27” monitor with black bars on the sides. But that brings me to my last couple points, the monitor recognizing different resolutions is automatic and scales very nicely, which I haven’t had good luck with with other monitors in this price range. For example, plugging in my nintendo switch, and the display automatically scales for 1080p, which is pretty convenient (just make sure you turn off FreeSync for that…yeah that’s really dumb). Then you also have the PiP mode, which is great if you want a couple different sources you want to reference at the same time on the same screen. Would’ve been nice though to be able to set the sources side by side or something and have it properly adjust the aspect ratio…the PiP is a bit janky to be frank, albeit still works well, just keep that in mind.
Top critical review
170 people found this helpful
STAY AWAY - Bad Samsung Experience
By Amarinder G. on Reviewed in the United States on February 8, 2024
I typically don't write reviews, but felt compelled to make the next person aware to avoid this monitor and more so my experience with dealing with Samsung. This is the second monitor that I have purchased from Samsung in which the plastic bezels have started to crack in the corners of the monitor. Let me preface this by saying I do like and own several Samsung televisions and the wrote off the issue with the first monitor as being a one off. What is more frustrating than the cracks in the bezels is the way I was treated when I trying to remedy the issues. Initially when I reached out to Samsung they issued a ticket number for the incident and I was asked to provided pictures of the issues, which was very reasonable request. I was able to send pictures of the product information and the cracking directly to the Samsung rep by text, which was also very convenient. I was then told by the Samsung that a technician would need to review the picture, also seemed reasonable. I then got a quick response from Samsung that the case had been closed. I reached back out to the Samsung rep , and the technician had determined that these cracks are part of the design, which I then called back and had to explain they are not and the Samsung rep and I were able to figure out the technician actually had used the different (incorrect) model of Samsung monitor for comparison. After second review with correct model of monitor the Samsung agreed this was defect and issued a return label for me to send back the monitor for repair. I shipped the monitor back and about 10 days later it was received notification that it have been received at the repair center and I was told the repair was going to be $329 (happens to be the cost of buying this monitor new). I reached out to the customer service and was told the technician had determined the product was damaged which voided the warranty, and after heated conversation was then given another number to call and follow up with the service center itself. I called the number I was given for the service center it was a fax number. I then went back through the information and called another 888 number for the service center and explained the cracks develop over time and like I stated before I had the same issue with another monitor, and I sent in the monitor for repair only after it had already been reviewed by a technician that this was not damage. I was told this was determined to be damage and the warranty was voided so the repair would cost $329. I then asked for the monitor to be sent back and after my experience I would not longer purchase Samsung monitors both personally or professionally. I was then told the return information would be provided shortly and transferred to Samsung automate survey (which I did not complete). I happened to use my office land and I think after they realized who I was I immediately got a call from a third Samsung representative offering to waive the cost of the repair and the monitor would be returned in 3-7 business days, but the damage had been done in terms of my opinion of Samsung customer service and impression of Samsung monitor quality. I am cautiously optimistic that it will come back repaired but it would not be worth the hassle when there are so many other lower cost and equivalent monitor options than Samsung. Update 16 Feb. 2024 The monitor was returned back unrepaired. I got an email notification that the monitor was being shipped back and when I called Samsung, although there were notes on the account that the repair accommodation was supposed to happen the repair center just shipped it back. Today, I received the monitor back totally destroyed. I sent the monitor in with small cracks in bottom plastic bezel and it was returned with the screen smashed, large pieces of the same corners now missing, and new damage in the top corners.
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