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4.2 out of 5 stars

Google Nest x Yale Connect Smart Lock

$229.99
$279 18% off Reference Price
Condition: New; Open Box
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Top positive review
831 people found this helpful
Time to correct some peoples' misconceptions...
By lang red on Reviewed in the United States on July 19, 2019
EDIT: I was mistaken about one detail, Google Assistant will NOT unlock the door, only lock. I had tried it that way and assumed it would work both directions but not-so. Doesn't affect my rating or view on it, just thought it'd be helpful info to provide. tl;dr: The negative reviewers probably couldn't tie their own shoelaces, and if you want to know why, read on. Normally I do a pro's and con's review, but after seeing the 'top review' on this product being a disparaging review stemming from his lack of knowledge on install and usage (which was all in the manual and app), I figured I'd make a review to respond. Here are the top bullet points of the other negative reviews and the reality of them: โ€ข ๐˜›๐˜ฉ๐˜ฆ ๐˜ญ๐˜ฐ๐˜ค๐˜ฌ ๐˜ช๐˜ด ๐˜ฑ๐˜ณ๐˜ฐ๐˜ฏ๐˜ฆ ๐˜ต๐˜ฐ ๐˜ฎ๐˜ข๐˜ญ๐˜ง๐˜ถ๐˜ฏ๐˜ค๐˜ต๐˜ช๐˜ฐ๐˜ฏ ๐˜ข๐˜ฃ๐˜ฐ๐˜ถ๐˜ต 40000% ๐˜ฎ๐˜ฐ๐˜ณ๐˜ฆ ๐˜ง๐˜ณ๐˜ฆ๐˜ฒ๐˜ถ๐˜ฆ๐˜ฏ๐˜ต๐˜ญ๐˜บ ๐˜ต๐˜ฉ๐˜ข๐˜ฏ ๐˜บ๐˜ฐ๐˜ถ๐˜ณ ๐˜ฐ๐˜ญ๐˜ฅ ๐˜ฅ๐˜ฆ๐˜ข๐˜ฅ๐˜ฃ๐˜ฐ๐˜ญ๐˜ต ๐˜ฐ๐˜ณ 1000% ๐˜ฎ๐˜ฐ๐˜ณ๐˜ฆ ๐˜ง๐˜ณ๐˜ฆ๐˜ฒ๐˜ถ๐˜ฆ๐˜ฏ๐˜ต๐˜ญ๐˜บ ๐˜ต๐˜ฉ๐˜ข๐˜ฏ ๐˜ข ๐˜ด๐˜ช๐˜ฎ๐˜ฑ๐˜ญ๐˜ฆ (๐˜ฅ๐˜ถ๐˜ฎ๐˜ฃ) ๐˜ค๐˜ฐ๐˜ฎ๐˜ฃ๐˜ช๐˜ฏ๐˜ข๐˜ต๐˜ช๐˜ฐ๐˜ฏ ๐˜ญ๐˜ฐ๐˜ค๐˜ฌ. ๐˜๐˜ฏ๐˜ด๐˜ต๐˜ฆ๐˜ข๐˜ฅ ๐˜ฐ๐˜ง ๐˜ฉ๐˜ข๐˜ท๐˜ช๐˜ฏ๐˜จ ๐˜ข ๐˜ฌ๐˜ฆ๐˜บ ๐˜ถ๐˜ฏ๐˜ฅ๐˜ฆ๐˜ณ ๐˜บ๐˜ฐ๐˜ถ๐˜ณ ๐˜ฅ๐˜ฐ๐˜ฐ๐˜ณ๐˜ฎ๐˜ข๐˜ต, ๐˜บ๐˜ฐ๐˜ถ'๐˜ญ๐˜ญ ๐˜ฏ๐˜ฆ๐˜ฆ๐˜ฅ ๐˜ข 9๐˜ท ๐˜ฃ๐˜ข๐˜ต๐˜ต๐˜ฆ๐˜ณ๐˜บ ๐˜ฃ๐˜ฆ๐˜ค๐˜ข๐˜ถ๐˜ด๐˜ฆ ๐˜ธ๐˜ช๐˜ต๐˜ฉ๐˜ฐ๐˜ถ๐˜ต ๐˜ฑ๐˜ฐ๐˜ธ๐˜ฆ๐˜ณ ๐˜บ๐˜ฐ๐˜ถ ๐˜ค๐˜ข๐˜ฏ'๐˜ต ๐˜ฐ๐˜ฑ๐˜ฆ๐˜ฏ ๐˜บ๐˜ฐ๐˜ถ๐˜ณ ๐˜ญ๐˜ฐ๐˜ค๐˜ฌ. ๐‘๐„๐€๐‹๐ˆ๐“๐˜: This is a half truth. If you install the strike plate so it misaligns with the deadbolt, it'll be finnicky about wanting to lock. With a dumb deadbolt, you can force it with your fingers. You wouldn't want the motor to force the lock as it'd burn it out quickly. This is entirely avoided by performing a proper install to begin with, which in my case just meant using a small flathead and hammer to knock some of the wood away where the strike plate was going to sit before screwing it on. And then the bit about needing a 9V? The lock itself is powered by 4 AA's, and it warns you well in advance when the lock needs a battery swap. If you let it die, you'd really have to be negligent. โ€ข ๐˜›๐˜ฉ๐˜ฆ ๐˜ณ๐˜ฆ๐˜ข๐˜ญ ๐˜ฑ๐˜ณ๐˜ฐ๐˜ฃ๐˜ญ๐˜ฆ๐˜ฎ ๐˜ช๐˜ด ๐˜ต๐˜ฉ๐˜ข๐˜ต ๐˜•๐˜ฆ๐˜ด๐˜ต ๐˜ฅ๐˜ฐ๐˜ฆ๐˜ด๐˜ฏ'๐˜ต ๐˜ฉ๐˜ข๐˜ท๐˜ฆ ๐˜จ๐˜ถ๐˜ฆ๐˜ด๐˜ต ๐˜ฐ๐˜ณ ๐˜ถ๐˜ด๐˜ฆ๐˜ณ ๐˜ข๐˜ค๐˜ค๐˜ฐ๐˜ถ๐˜ฏ๐˜ต๐˜ด. ๐‘๐„๐€๐‹๐ˆ๐“๐˜: This is just flat out wrong. Not only can you add individual family members (who can also each have their own unique passcodes), you can create guest and temporary passcodes. โ€ข ๐˜›๐˜ฉ๐˜ฆ๐˜ณ๐˜ฆ ๐˜ช๐˜ด ๐˜•๐˜ฐ ๐˜‰๐˜ญ๐˜ถ๐˜ฆ๐˜ต๐˜ฐ๐˜ฐ๐˜ต๐˜ฉ ๐˜ฐ๐˜ณ ๐˜ธ๐˜ช๐˜ง๐˜ช ๐˜ฑ๐˜ณ๐˜ฐ๐˜น๐˜ฆ๐˜ฎ๐˜ช๐˜ต๐˜บ ๐˜ฆ๐˜ช๐˜ต๐˜ฉ๐˜ฆ๐˜ณ ๐˜ด๐˜ฐ ๐˜บ๐˜ฐ๐˜ถ ๐˜ฉ๐˜ข๐˜ท๐˜ฆ ๐˜ต๐˜ฐ ๐˜ฐ๐˜ฑ๐˜ฆ๐˜ฏ ๐˜ต๐˜ฉ๐˜ฆ ๐˜ข๐˜ฑ๐˜ฑ ๐˜ข๐˜ฏ๐˜ฅ ๐˜ฅ๐˜ฐ ๐˜ต๐˜ฉ๐˜ข๐˜ต ๐˜ฐ๐˜ณ ๐˜บ๐˜ฐ๐˜ถ ๐˜ฉ๐˜ข๐˜ท๐˜ฆ ๐˜ต๐˜ฐ ๐˜ฆ๐˜ฏ๐˜ต๐˜ฆ๐˜ณ ๐˜ช๐˜ฏ ๐˜ข ๐˜ฑ๐˜ช๐˜ฏ ๐˜ฏ๐˜ถ๐˜ฎ๐˜ฃ๐˜ฆ๐˜ณ. ๐‘๐„๐€๐‹๐ˆ๐“๐˜: This is true, but while having proximity would be great, it's not secure. If you forget your phone in your house, your door will stay unlocked. Then what? โ€ข ๐˜ ๐˜ค๐˜ฐ๐˜ถ๐˜ญ๐˜ฅ ๐˜ฃ๐˜ฆ ๐˜ฎ๐˜ช๐˜ด๐˜ด๐˜ช๐˜ฏ๐˜จ ๐˜ด๐˜ฐ๐˜ฎ๐˜ฆ๐˜ต๐˜ฉ๐˜ช๐˜ฏ๐˜จ ๐˜ฃ๐˜ถ๐˜ต ๐˜ช๐˜ต ๐˜ด๐˜ข๐˜บ๐˜ด ๐˜ณ๐˜ช๐˜จ๐˜ฉ๐˜ต ๐˜ช๐˜ฏ ๐˜ต๐˜ฉ๐˜ฆ ๐˜ฅ๐˜ฐ๐˜ค๐˜ถ๐˜ฎ๐˜ฆ๐˜ฏ๐˜ต๐˜ข๐˜ต๐˜ช๐˜ฐ๐˜ฏ ๐˜ต๐˜ฉ๐˜ข๐˜ต ๐˜ฃ๐˜บ ๐˜ช๐˜ฏ๐˜ท๐˜ช๐˜ต๐˜ช๐˜ฏ๐˜จ ๐˜ข๐˜ฏ๐˜ฐ๐˜ต๐˜ฉ๐˜ฆ๐˜ณ ๐˜ถ๐˜ด๐˜ฆ๐˜ณ, ๐˜บ๐˜ฐ๐˜ถ ๐˜จ๐˜ช๐˜ท๐˜ฆ ๐˜ต๐˜ฉ๐˜ฆ๐˜ฎ ๐˜ต๐˜ฉ๐˜ฆ ๐˜ณ๐˜ช๐˜จ๐˜ฉ๐˜ต ๐˜ต๐˜ฐ ๐˜ข๐˜ค๐˜ค๐˜ฆ๐˜ด๐˜ด ๐˜ข๐˜ฏ๐˜ฅ ๐˜ข๐˜ฅ๐˜ฎ๐˜ช๐˜ฏ๐˜ช๐˜ด๐˜ต๐˜ฆ๐˜ณ ๐˜ฆ๐˜ท๐˜ฆ๐˜ณ๐˜บ๐˜ต๐˜ฉ๐˜ช๐˜ฏ๐˜จ ๐˜ช๐˜ฏ ๐˜บ๐˜ฐ๐˜ถ๐˜ณ ๐˜•๐˜ฆ๐˜ด๐˜ต ๐˜ข๐˜ค๐˜ค๐˜ฐ๐˜ถ๐˜ฏ๐˜ต, ๐˜ด๐˜ฐ ๐˜ข๐˜ญ๐˜ญ ๐˜ค๐˜ข๐˜ฎ๐˜ฆ๐˜ณ๐˜ข๐˜ด, ๐˜ต๐˜ฉ๐˜ฆ๐˜ณ๐˜ฎ๐˜ฐ๐˜ด๐˜ต๐˜ข๐˜ต๐˜ด, ๐˜ค๐˜ฐ๐˜ฅ๐˜ฆ๐˜ด, ๐˜ถ๐˜ด๐˜ฆ๐˜ณ๐˜ด ๐˜ข๐˜ฏ๐˜ฅ ๐˜ฑ๐˜ข๐˜ด๐˜ด๐˜ธ๐˜ฐ๐˜ณ๐˜ฅ๐˜ด. ๐‘๐„๐€๐‹๐ˆ๐“๐˜: This is also flat out wrong. You can grant two levels of access to other members you add to your family, administrative rights or Home-Entry-Only. They can be granted unique codes and they have no access to settings. โ€ข ๐˜›๐˜ฉ๐˜ฆ ๐˜ฑ๐˜ช๐˜ฆ๐˜ค๐˜ฆ ๐˜ฐ๐˜ง ๐˜ต๐˜ฉ๐˜ฆ ๐˜ญ๐˜ฐ๐˜ค๐˜ฌ ๐˜ต๐˜ฉ๐˜ข๐˜ต ๐˜จ๐˜ฐ๐˜ฆ๐˜ด ๐˜ต๐˜ฉ๐˜ณ๐˜ฐ๐˜ถ๐˜จ๐˜ฉ ๐˜ต๐˜ฉ๐˜ฆ ๐˜ฅ๐˜ฆ๐˜ข๐˜ฅ๐˜ฃ๐˜ฐ๐˜ญ๐˜ต ๐˜ฎ๐˜ฆ๐˜ค๐˜ฉ๐˜ข๐˜ฏ๐˜ช๐˜ด๐˜ฎ & ๐˜ฎ๐˜ข๐˜ฌ๐˜ฆ๐˜ด ๐˜ต๐˜ฉ๐˜ฆ ๐˜ญ๐˜ฐ๐˜ค๐˜ฌ ๐˜ฎ๐˜ฐ๐˜ท๐˜ฆ ๐˜ง๐˜ฆ๐˜ฆ๐˜ญ๐˜ด ๐˜ญ๐˜ช๐˜ฌ๐˜ฆ ๐˜ช๐˜ต ๐˜ช๐˜ด ๐˜ฎ๐˜ข๐˜ฅ๐˜ฆ ๐˜ฐ๐˜ง ๐˜ฑ๐˜ญ๐˜ข๐˜ด๐˜ต๐˜ช๐˜ค & ๐˜ช๐˜ต ๐˜ฃ๐˜ณ๐˜ฐ๐˜ฌ๐˜ฆ ๐˜ฅ๐˜ถ๐˜ณ๐˜ช๐˜ฏ๐˜จ ๐˜ฐ๐˜ถ๐˜ณ ๐˜ข๐˜ต๐˜ต๐˜ฆ๐˜ฎ๐˜ฑ๐˜ต ๐˜ต๐˜ฐ ๐˜ช๐˜ฏ๐˜ด๐˜ต๐˜ข๐˜ญ๐˜ญ. ๐‘๐„๐€๐‹๐ˆ๐“๐˜: The tailpiece is identical to the "dumb" deadbolt I replaced. The difference is that the Nest's tailpiece has some leeway where it's attached to the turn assembly BECAUSE YOU COULDN'T INSTALL IT OTHERWISE. This amount of give is purely for install purposes and doesn't detract to the "locking security" of the deadbolt. The only way to break it is trying to purposely break it off or if you improperly tried to slot it through the bolt assembly. I'm sorry but that's like complaining a butter knife has no durability after stepping on one end and lifting the other end with your arm. Anyway. Hope this helps anyone looking to try this thing out. Maybe if some of the other reviewers read manual, they'd be sitting pretty right now, but y'know. The only difficulty I had was pairing the Nest Connect, and it was A-okay once I disconnected the Bluetooth headphones I was using during install.
Top critical review
14 people found this helpful
Zero Fs Given by Google Support
By Solomon Freeman on Reviewed in the United States on December 10, 2024
### Review: Nest Connect and Google Yale Lock I've been using the Nest Connect and Google Yale Lock for a few months now, and my experience has been frustrating, to say the least. The main issue is that they frequently go offline, which completely defeats the purpose of having a smart lock and connected system. **Connectivity Issues**: Despite having a strong Wi-Fi signal, both the Nest Connect and the Yale Lock struggle to stay connected. This has left me locked out of my home on several occasions and has made remote access and control virtually impossible. **Inconsistent Performance**: When the devices are online, they work well. However, this consistency is rare. The connection drops often, and I find myself constantly having to reset or troubleshoot the devices. **Customer Support**: Reaching out to customer support has not been very helpful. The standard troubleshooting steps don't resolve the core issue of the connectivity problems, and I've yet to receive a solution that actually works. **Firmware Updates**: While I appreciate that Nest and Google try to fix issues through firmware updates, these updates haven't resolved the offline problems. In fact, sometimes they seem to create new issues. **Overall Experience**: For the premium price point, I expected a lot more reliability from both the Nest Connect and the Google Yale Lock. The frequent offline status makes them unreliable for daily use. I cannot recommend these products until significant improvements are made to their connectivity and performance. I've been using the Nest Connect and Google Yale Lock for a few months now, and my experience has been frustrating, to say the least. The main issue is that they frequently go offline, which completely defeats the purpose of having a smart lock and connected system. **Connectivity Issues**: Despite having a strong Wi-Fi signal, both the Nest Connect and the Yale Lock struggle to stay connected. This has left me locked out of my home on several occasions and has made remote access and control virtually impossible. **Inconsistent Performance**: When the devices are online, they work well. However, this consistency is rare. The connection drops often, and I find myself constantly having to reset or troubleshoot the devices. **Customer Support**: Reaching out to customer support has not been very helpful. The standard troubleshooting steps don't resolve the core issue of the connectivity problems, and I've yet to receive a solution that actually works. **Overall Experience**: For the premium price point, I expected a lot more reliability from both the Nest Connect and the Google Yale Lock. The frequent offline status makes them unreliable for daily use. I cannot recommend these products until significant improvements are made to their connectivity and performance. It's a shame because the potential for these devices is high, but they fall short in delivering a dependable smart home experience. Proceed with caution if you're considering adding these to your smart home setup.

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