SwitchBot Smart Switch Button Pusher

See below for my original review. I originally left a 1 star review as I felt the item title and listing did not accurately depict that this is not a fully "smart" object on it's own. It does allow you to operate the device within bluetooth range, but you can not operate it fully remotely, without either an additional device from the company or building your own and using their API. So rather than $30, you will need to spend $95 (at current prices on Amazon) to remotely push a button when away from home (or wherever else you are using the switchbot). Customer service reached out to me after seeing the original review and offered to send me, free of charge, the device that turns this into a truly remote button pusher. I received it promptly, set up was easy, and it works smoothly and as expected. The customer service rep also said they had made some changes to the listing to try making it a little more clear what this device can and can't do. I still think it's a bit confusing, and again, am disappointed the company does not make the Switchbot fully remote from the start, again, especially considering you can get smart outlets and lightbulbs that are fully remote, integrate with homekit/etc. for $10 or even less (vs. $95). I hope they can update this product in the future so that 2 devices are not needed to do what these other devices can do in just 1 device. ___ I assumed this would be like any other “smart” item where you can control the device from the app, wherever you are. Not so. This item should really be called “Bluetooth button pusher,” not smart button pusher. It ONLY works via Bluetooth. Meaning, it can only operate when you are in the vicinity of the device. If you are looking for something to push or switch a button remotely (in my use case- turning on a PC while away from home), as I imagine most folks who purchase this are- you’re out of luck. Turns out you must separately buy a $40 hub to enable that functionality. Or if you’re handy, you can program your own hub with a raspberry pi. But even that turns what should’ve been a simple, works right out of the package purchase into something a lot more time intensive. “Smart” lightbulbs, smart outlets, etc. are $10 these days and operate *truly* remotely out of the box. SwitchBot has no excuse for not doing the same for this device, and it comes off as a bait and switch by not being clear that this is merely a Bluetooth device, and forcing you to pay a total of $70 for the functionality you expected with the original purchase.