NETGEAR Nighthawk AC1900 WiFi Modem Router Combo

Hey NETGEAR, Thank You for all you Product Support on this unit I have had less than 9 months. This is the reason I am writing this very negative review. . Everyone needs to know that this company is BS. We purchased this highly reviewed NETGEAR C7000v2 Modem Router on March 31, 2023. Setup was easy thru Comcast. Ran well for 9 months, then suddenly stopped working after a power outage. When I called Netgear I asked for help with the unit. The Netgear rep asked for the serial number. Then said the unit needed to be reconfigured and it would cost $200 for 2 year service contact to repair the unit. Later in the discussion Netgear said they could work out a cheaper deal at $100 for one year warrant. I was soo mad I said no I would buy another router from another company. STAY AWAY from any NETGEAR products its a waste of money and time.I once again contacted NETGEAR support. This time I got through giving all my information to be informed that the "3-month support warranty" had ran it's course. Support warranty? As in, you must pay for NETGEAR to provide any technical support, even over the phone. I was then informed that for a 2 year warranty, the price would be 200 DOLLARS. One year is 100 DOLLARS. And their "most affordable"? 50 dollars for a whopping 6 months. I would buy a new router than pay for phone-in support on a product. Absolutely, unbelievably ridiculous. I will never buy another NETGEAR item. I'm not throwing GOOD $ after BAD $. I contacted Amazon and they told me to return the item for a full refund. Never again Netgear never again.