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18,839
4.3 out of 5 stars

Honeywell Home Wi-Fi Smart Color Thermostat(Open Box)

$74.68
$159 53% off Reference Price
Condition: Refurbished; Open Box
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Top positive review
35 people found this helpful
Suggestion for better customer experience.
By M. Nardoni on Reviewed in the United States on March 15, 2024
Embarking on a journey with a new thermostat felt like being thrust into a modern-day fairytale, where technology and comfort intertwine to craft a realm of perfect temperature. The thermostat, a beacon of promise, promised to usher my abode into the era of automation, a dream where warmth and chill danced in harmony at the behest of my mere whims. With the guardians of customer support as my loyal allies, the path seemed clear, the quest straightforward. However, as in all great tales, a twist awaited. Despite my meticulous adherence to the ancient scrolls—manuals and instructions—the magic of automation proved elusive. My abode remained a realm of either eternal summer or unyielding winter, with no passage between. The scrolls spoke of a schedule, a mystical timeline that the thermostat was to follow, yet the dance between heat and cold remained a dance unperformed. It was as if the very essence of the thermostat, its ability to transition seamlessly from heat to cool, was locked away behind an invisible barrier. Compelled by necessity, I sought the wisdom of the customer support sages, who guided me through a labyrinth of menus, each step a closer approach to the heart of the enchantment. And there, hidden away in the depths of arcane settings, lay the key—a feature of automatic control, the very soul of the thermostat, yet inexplicably veiled and guarded as if it were a secret of the highest order. Why, oh why, would the creators choose to obscure such fundamental magic? The feature that is the quintessence of the thermostat's purpose was not just disabled by default but ensconced behind a veil of complexity, unmentioned in any scroll or tome. This choice, a puzzling enigma, left me to ponder the ways of those who craft such devices. Is it a test of our resolve, a rite of passage for the modern homeowner? Or perhaps a reminder that in a world teeming with automation and convenience, the human touch remains indispensable, a beacon of warmth in the mechanical coldness of our times. In this epic tale of automation and temperature control, another subplot thickens the narrative, adding a layer of intrigue and challenge. The thermostat, our protagonist in this saga of modern comfort, was heralded not only for its ability to orchestrate the delicate balance between warmth and chill but also for its alliance with a powerful mage known in the lands far and wide: Alexa, the voice of wisdom and command. The scrolls and heralds spoke of a seamless union, a partnership where voice could command the elements, summoning warmth or summoning chill with nothing but a whisper into the ether. This promise, a beacon of convenience in the digital age, was a symphony of technology and magic, a dream of living in harmony with the elements through the mere power of voice. Yet, as the journey unfolded, it became apparent that the alliance with Alexa was not as it seemed. The integration, though present, was akin to a distant friendship rather than the promised deep and intuitive bond. Alexa, for all her wisdom and power, could only partially command the thermostat. The native integration, a term that conjured images of seamless interaction and effortless control, was, in truth, a tapestry with threads loose and missing. This revelation, much like the hidden feature of automatic control, added layers to the quest. It was a reminder that in the realm of technology, promises of harmony and ease often come with their own trials and tribulations. The partnership with Alexa, overstated in its capabilities, was a beacon that guided the narrative toward a truth often found in the modern age: that the magic of integration, of different realms of technology coming together, is a journey fraught with complexity, a path that requires patience, understanding, and sometimes, the guidance of sage customer support. Thus, the tale of the thermostat and its ventures into automation, temperature control, and voice command becomes a saga not just of triumph and technology, but of expectations, of understanding the fine print in the scrolls of marketing, and of navigating the realities of our interconnected digital landscape. It's a story that continues to unfold, as we, the seekers of comfort and convenience, chart our path through the ever-evolving world of smart homes. In the end, the thermostat saga was a tale of triumph, a testament to the enduring spirit of inquiry and the boundless patience of customer support. Yet, it leaves a lingering question in the air, like the subtle shift from heat to cool—a question of design, of user experience, and of the journey we embark upon with the technology we invite into our homes.
Top critical review
32 people found this helpful
constantly loses time setings and programming
By Amazon Customer Robert on Reviewed in the United States on February 19, 2022
UPDATE AFTER 3 YRS: DO NOT BUY! As of now I have to give this a DO NOT BUY rating. Sorry Honywell but you missed the mark big time. I LIVE IN CENTRAL MICHIGAN - the king of power surge/outages. I have to reset the time on this thermostat every week and every month or so it completely forgets all programming. What is going on? No battery in this means every power surge and brief outage scrambles its brains. Honywell cheaped out to save a few cents and I, the consumer suffer for this. This unit should have included a battery to provide constant power and keep it from constantly needing to be reset. I gave it a dedicated power supply but that does not keep it from being effected when a power serge or brief outage occurs. Now I am going to have to spend much more on a dedicated ups just for this. Or, find another model to install that includes a battery so it don't loose all setting at every one of my many power hiccups that happen almost every day here in MI. I have a large UPS that runs my TV and entertainment center. I am going to rewire that to the location right beside may main panel on a dedicated circuit. Then rewire some house circuit to plugs right beside the UPS then get some short jumper cords and plug them from the ups to the power outlet. One of these will power this forgetful thermostat. I will consult an electrician to be sure this will meet code, not sure if I can do this at this point, but this is the plan as of now. If this don't meet code then I will buy a small UPS and dedicate it just to power this thermostat and hook it up at the power supply plug in point. I LIVE IN CENTRAL MICHIGAN - the king of power surge/outages. As of now I have to give this a DO NOT BUY rating. --------------/Original review below/--------------- I bought this for my 20 yr old gas furnace. I had to run a new cable as my old cable did not have a C wire. I bought before Christmas and let it set around as I did not want to mess with my HVAC system and possibly mess it up during the holiday. The thermostat wiring was an abysmal mess partly due to a humidifier installation that has wires running seemingly everywhere. My home inspector warned me that my furnace was 20 yrs old and it was probably going to fail in the next 1 to 3 yrs. Guess what... it failed. I got 11 months out of it after buying the house. Fast forward to 4.5k new furnace install. While negotiating that with the HVAC guy I asked him to hook up my new Thermostat. I said the wire was already ran and the new thermostat will be screwed down, all your guys will need to do is hook it all up. I could have at that point but figured if the pros are here why not let them do it. I bought the small power supply to power this thermostat and wired that in so it has a dedicated power supply. Needed to do that due to the humidifier power hooked up to the HVAC unit. So that is how I got this thermostat installed. It took the HVAC crew about 1/2 hr to run down the humidifier wiring and integrate that into the wiring on the new furnace so the fan wire turns on my humidifier. I can turn on the fan and it runs the humidifier, if the humidifier itself is switched on. Humidifier normally runs when the heat comes on, as I wanted. So.. I spent forty five hundred bucks to install this thermostat along with a new furnace plus got my humidifier working. All is well. I do like this thermostat as of now. It was so easy to program I did not even need the instructions. I have not connected it to the internet. Don't really want to, don't need to.

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