Top positive review
56 people found this helpful
Quick-and-Easy to Clean, Excellent Value, Easy-to-Use and Learn
By AnthonyK747 on Reviewed in the United States on September 21, 2018
The packaging it arrived in was extremely safe with a minor exception to the Original Box haven't been punctured by the spigot of the glass container. The Original Box had the instructions written on it for Care Instruction, Information about the Company, Brewing Instructions, and Cleaning Instructions. The Material of Glass is excellent, high-quality work - my only gripe is that you can break it easily by accidentally hitting it against a rough object. I'd recommend coating it with a layer of plastic or epoxy on the outside to add a smooth, glossy finish, and protect the glass, while not affecting the taste or health of any people drinking the coffee. This additional layer would prevent breakage to a significant degree and reduce returns and replacements, and improve buyer satisfaction! The Mesh Filter has to be the best part of this entire product - it allows for an easy-to-use coffee making process, an extremely easy cleanup, and the ability to make, both, Quick Coffee and Strong Coffee. This reason this is such a nice feature is because I work and my Coffee might run low, so I'd want Fast Coffee - to get my butt up in the morning, AND I'd like to enjoy life's pleasures with a Stronger Brew (3 Day Brew Time Preferred). The manner in which this filter and glass container was designed allows me to do just that! It's perfect! Lastly, another gripe would be the spigot. There appears to be a pressurization issue. First off, my fridge is an Old Fashioned Box Fridge (Freezer on Top, Fridge on Bottom - Square Design), so utilizing the spigot is a bit difficult as I have to get on my knees or take the container out completely. Secondly, the spigot won't run with the lid sealed and closed tightly. It drains for half a second, then stops, then I wait a minute, and it drains, then stops (we're talking some 1 Tablespoon per drainage). I realized that I have to loosen the lid to allow the proper flow of oxygen through the spigot to provide pressure when draining the Coffee - this allows a smooth flow with no hitches. The requirement to loosen the lid is a tad bit inconvenient, but overall, still an acceptable flaw, in my opinion. Overall, I'd give this product a 4.5 / 5 Stars!
Top critical review
53 people found this helpful
Good idea, TERRIBLE design and execution, especially filter
By Larry on Reviewed in the United States on October 9, 2018
Purchased this gallon "mason jar-style" cold brew, as it is the highest-rated large cold brew dispenser system on Amazon. I've previous tried the Toddy system, and then the OXO Cold Brew system, so by no means is this my first experience with a home cold-brew system. Upon receiving the product, the packaging seemed quite secure, however after opening the package, I could see that the filter was crushed inside of the jar (as soon in attached pictures). The filter was very difficult to remove, and after removing it, it was folded and creased and absolutely unable to be put back into the jar. I contacted the vendor, and they had a new filter sent over, which was great customer service. I received the new filter, put it in the jar and it fit perfectly. I put 13 oz of the coarsest coffee on my Cuisinart burr grinder (setting 18), and filled the gallon mason jar and put it in my fridge, wanting to have it brew for 2-3 days. On the morning of the 2nd day, after opening my fridge, there was a HUGE puddle of coffee dripping all over the produce and soaking much of what I had in my fridge with Tanzanian cold brew, which took over 2 hours to completely clean up. I had no choice but to remove the jar, and drain the contents into 3 separate containers (just after 2 days). Upon inspection, I noticed that the hex screw that holds the nozzle was definitely loose on the inside of the jar, and I had to use a small wrench to carefully tighten the screw. The coffee, albeit smooth was definitely lacking in body, and far from the "concentrate" that I get out of the Toddy, and there was definitely a layer of coffee ground silt on the bottom of the of the containers I used, even though I had used the coarsest setting on my burr grinder. I decided to give this product one more try before completely giving up on it, so this morning I again, ground 13 oz of my favorite bean on the coarsest setting, and loaded the filter, which was still intact and seemed to be in good condition after the previous brew. However, no matter what I did, the filter WOULD NOT fit back into the jar and that was the last straw for me. TL;DR Product idea is very good, but the filter is TERRIBLE (2/2 defects) and the jar leaks if you don't remember to check the hex nut to be tight.
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