Yale Assure Smart Touchscreen Deadbolt

I have Abode home security & automation system and needed a lock that works with it. The Yale Assure lock with z-wave was up and running in 10 minutes (to be fair I have installed a lot of regular dead bolts, this isn't really any different, just have to make sure you put the wires in the right way, but that's pretty easy). The z-wave integration with Abode was easy enough, although if your not tech savy you may struggle with that part. Nice that I can set it up to notify my phone when its open, AND I can lock and unlock through my Abode phone app The lock is grade 2, so better than a regular cheap deadlock you'd pick up at the hardware store, so it is a step up in security, just make sure your strike plate on the door frame using 3 inch long screws that reach the frame, otherwise it won't matter if you have grade1 or 2 or 3 deadbolt- anyone could kick it open in a few seconds. This comes with everything you need, screws and all, just make sure it goes all the way into the frame of the house and not just the trim. The touch screen is very nice and responds very well and the autolock function works really well, especially when you have kids and hands are always full... no fussing with keys is such a luxury that I wish I gotten sooner. This thing looks fancy too. I can't say enough about my first impressions. That being said, I will update in 3 and 6 months... Update: a few months in and I couldn’t be happier. Opening it 5 times a day at least and battery is still strong. No issues, works great!!

Our Schlage keypad deadbolt lock broke after 8yrs of service. I decided to replace it with the Yale Assure Z Wave smart lock to integrate it with our SmartThings (ST) hub. Installation was very easy. The only issue I ran into was the deadbolt mechanism did not operate smoothly when I first installed it. The installation diagram mentions you need to check that it moves freely at each step of the way and although I thought I followed the directions it was still sticking. It appears the deadbolt mechanism and the interior/exterior covers have very small tolerance so you need to constantly check for smooth operation while mating and fastening them through the deadbolt mechanism (it might help with an extra pair of hands). One thing I dislike is the included rectangular strike plate for the door frame. It would have been nice if Yale provided a plate with a lip. As for programming the lock, there are many reviews/comments saying this Z Wave lock does not show who unlocked the deadbolt in the ST app log. This is inaccurate. You can see who unlocked the deadbolt if you follow the directions below: 1) Follow the directions that came with the lock including the step where you set your master entry code 2) DO NOT create regular entry codes using the keypad. If you created entry codes from the lock's keypad, ST history log will only show "Code 2" or "Code 3" as the one who unlocked the deadbolt. If you created codes using the keypad, you'll have to do a factory reset and start over. 3) Open the ST app on your phone (I'm using an iPhone app) and on the upper left corner of the screen, tap the three horizontal bars (menu bar) 4) Select SmartApps 5) Add the Smart Lock Guess Access widget by tapping on it 6) Once the widget is added, you'll see the widget on the main screen. Select the widget. 7) In the upper left corner of the widget screen, select Lock Codes and then select Invite Guest 8) Complete all three fields and save them for each account you are creating. The info provided in the "Who will be using this lock?" field is what will be shown in the log. 9) You can click on 'History' in the upper right corner and you'll see that each account has been created with a date/time stamp. 10) Users can start using their entry codes immediately. However, their unlock history will not be logged. It seems it takes 4-6 hrs for the user log history to be activated in ST. After 4-6 hrs, when a user unlocks with their code, the history log will show the date/person/time of when the deadbolt unlocked. 11) You can turn on notifications in the ST app and iPhone to notify you each time the deadbolt is unlocked.

So far I have really liked this lock and it has functioned flawlessly. I like that it is a one press lock and you don't have to enter the code to lock. The lock moves smoothly with no issues. The zwave functionality has been working well for the most part. It is directly connected to Smartthings with no issues, but I also have it connected to Home Assistant (via ST). Whenever HA restarts it always thinks the lock is unlocked even though it is not. That is not a lock issue, just mentioning for others that may be looking for a HA integration. With that said though, these locks do seem to be overpriced for what they are. A simple combo powered lock runs less than $50 these days, not sure why manufacturers think the zwave connection part is worth another $100.

I purchased this lock and had to return it. Even with assistance from Yale Customer Support (who were very nice) the lock would not allow a master code to be set. This is a lovely looking lock. The actual manual lock was lovely and smooth. IF the programming had worked on the I think I would have liked it immediately. ... Second attempt. I had experience installing the lock and had watched tons of videos because of the first lock usses. This time the lock installation was quick and had it installed, master code set, 3 user codes set, and paired with Samsung SmartThings in less than 40 minutes. Couldn't be happier. (Well wasting hours the first time is why I gave it 4/5 stars)

I literally bought 2 of these (Yale Assure Lock SL) because I though the first one must be defective. But no, it just does not work. First of all, the instructions are unclear as to WHICH Yale app to even install (because there are several). Once I installed Yale Access, it asks me to scan a QR code. THERE IS NO QR code. Well, that's not true. There is one QR code on the PCB circuit board, but that's not the one it wants. Alternatively, it asks for the serial number. There is a barcode (not QR), but of course the app is not smart enough to scan it. But it does allow you to manually enter the serial number. Unfortunately, once entered, the app cannot find any device matching that serial number. Next, there is an option to skip the serial number altogether and add a device by type. The Yale app actually doesn't have a full listing of exact product models to choose from. The closest item in the list was "Yale Assure Lock". Once selecting that, it tries to scan for the device. Of course it cannot find it. I factory reset the lock and re-established a master code and tried again. I also tried by going into options 7, then 1 and scan with the app WHILE the lock is in network mode. No difference. I tried another app: Samsung SmartThings. This app actually has a full listing of Yale products, including an option for "Yale Assure Lock SL". However, SmartThings cannot see the device either. I watched a YouTube video of someone going through the EXACT steps to detect this lock on SmartThings and my locks simply cannot be detected. Remember, I purchased TWO of these. Neither can be detected. This product is total garbage. Even if it did work, which it does not, the Yale app is terrible, unintuitive, and should be completely redesigned. I am so pissed at this company. The actual physical part of the lock works fine and functions well. However, the product I purchased is supposed to be usable with my smart home app, and that is where the problems come in.

UPDATE: YALE has replaced the lock and the new one works perfectly! Great customer service! Bought a broken lock. The only good news after Yale technical support confirmed that the lock was defective was that I could tell my wife that I wasn't installing it incorrectly and that we didn't need to hire a handyman to properly replace the door lock/emasculate me. That made me feel good...for like a second, until she lambasted me for buying a "refurbished" item to save like $20. But, I mean, $20 is $20, and if I buy like 25 more "refurbished" items that would almost pay for her next round of botox. So in actuality, I wasn't being cheap, I was being selfless and putting the needs of my wife ahead of my own. Personally, I think that makes me a hero; however, my wife doesn't quite see it that way...but of course, she injects a neurotoxin directly into her face each year which may affect her judgement and therefore I am going to side with myself on this one. Now if you'll excuse me, there's a couch that needs sleeping on. Long story short, I got sold a broken item and it doesn't appear that Amazon will let me return it because I didn't try to install it until after my return window had closed. :(

Bought this to replace our old Kwikset that was going through batteries every 3 months. Have had this one installed for two years and only replaced the batteries once! Easy to install and setup. Love the sleek design and keypad too.

I got this for a number of reasons: 1) I'm trying to convert into a smart house (have this and an ecobee thermostat, lights are next on the list). 2) One of my roommates loses their keys constantly, so having a keyless entry was beneficial 3) We've been doing work on the house including getting central a/c and having the windows replaced, so having a way for contractors to access the house is great I got this with a keyed entry in addition to the number pad, in case of electrical failure. However, other than testing the keys, we've yet to use them, and I installed this about six months ago. So far, the batteries have not died, and there's been no other electrical failure (knock on wood). I've read a few reviews saying that the key pad wasn't responsive, but neither I nor my roommates have had any problems with that, though it did take a few days to figure out what they meant by "back of the hand to activate" was actually "back of the fingers". We got the hang of it in less than a week, so I'm not sure what else to suggest to people having problems. The nickle finish is smooth and sleek looking. It's quite pretty, and matches a lot of the brushed nickle objects I have in the house. The only hiccup I had was getting it on the wifi, but after I plugged my smartthings hub in closer to the lock, I was able to connect it with no problems, and it stayed connected even after I moved the hub back to its normal location. I especially like that I can lock or unlock from my phone, so that when I come home with a lot of groceries, I don't have to worry about fumbling for keys or stopping to put in a code. I can just unlock it from my car before I even start picking up my grocery bags. This lock was an investment because of the price, but I'd definitely say a good one. Note: I had a pretty smooth installation, so I can't say whether support is good or not for those who have problems. Hopefully, everyone else purchasing this product has as easy an install as I did.

Adiós a mi viejo Kwikset, siempre me tocaba cambiarle baterías, vivía descargado. Yale Impecable, funciona muy bien el mecanismo, me fue fácil configurarlo con mis sistema de seguridad en casa de marca Vivint, su instalación solo te tomará unos cuantos minutos

The installation on the door was fine, and the keypad programming is easy. The problem here is the zwave setup and misinformation on the web. This lock DOES NOT work with the Yale Access app. It ONLY works with Z-wave tools. It also has a serious range issue. We have EIGHT Z-wave plus devices near our lock that work/report perfectly. But this lock seems unable to use that strong signal. (Z-wave is a mesh network, plus we have a Zooz 800 series repeater which absolutely blasts repeater signals across the room.). I know z-wave, and this lock does it poorly - showing "Unknown" as the lock status 80% of the time. Yale/Master has agreed to replace my Z-wave module... if it resolves it, we will update this review - and bump the stars. up.