Top positive review
3 people found this helpful
Powerful and gets me through the house on a single charge
By Ian on Reviewed in the United States on February 3, 2018
I was reluctant to pay this much for a vacuum but after using it for about 10 months I would buy it again in an instant if something happened to it. The first thing I noticed was how light it was, it is very easy to use one handed and controlling the direction is so easy. The second thing I noticed was how quiet it was, I wasn't expecting it to be that quiet. Although it doesn't sound like it this thing is powerful. We have 2 cats and a dog and this thing works extremely well. I use the soft roller on the hard wood and tile floors and it does a great job at picking up even the fine dust. I never feel like the floors are dirty after using it, it picks up everything. Even with all the pet hair I don't have any issues with it sticking to the roller. The carpet roller really does a great job at picking everything up and it doesn't shoot debris out of the back like some vacuums I have used. I find it is best to use it on carpets instead of hard wood floors though. The suction is so strong that you have to be careful with rugs that don't have a stiff backing, they will bunch up and stop the roller. I find it best to hold it down with my feet to keep it down while I vacuum it. The upholstery attachment works incredibly well on the couches, honestly the best I have used. It doesn't just bunch the hair together without picking it up like some vacuums, after 2 passes it's gone. I also use it for the kitchen table chairs and the bathroom rugs. The canister is a decent size, even with all the pet hair I probably empty it about 5 times for the whole house. It's so easy to do though that I don't mind if sometimes it's more often, pull the top up, push it back down and close the bottom door. It only takes a few seconds. At first I did find that the finger I used to pull the trigger would hurt after a while, but it was because I was holding on too tight. Try using it with a lose grip, since it's so light you can easily manoeuvre it without holding on to it too tight. They suggest you clean the filters once a month, and it might look clean on the outside when you pull it out and think it looks fine like I did but when I finally cleaned it the water was very dirty coming out of it. I also keep a nickle and safety pin near the dock so I can remove the roller and the hair that gets wrapped around on the inside. With a kitchen, living room, 3 bedrooms, 2 bathrooms and the basement I am able to do the whole house on a charge. There have been times where I wasn't able to finish the basement because I ran out of power but those times I spent more time cleaning the dust off shelves and tables. I don't really use the Max setting since I don;t feel like I need it. Using Max on the carpet seems too strong and stop the rollers from spinning. It is nice to have when I am cleaning the cars though. It would be nice to have a replaceable battery for the times I have run out of power. Right now it doesn't happen much but if we had a bigger house it could be an issue. Luckily you don't have to wait until it's fully charged to start using it again.
Top critical review
1,830 people found this helpful
I wish I hadn't bought this.......
By Dave on Reviewed in the United States on August 31, 2016
I have never owned a Dyson before, but I had heard good things about them. My wife wanted a cordless vacuum for quick clean ups downstairs and I try to make a habit of not buying junk. I did some research and was most impressed by the Dyson V8's 40 minute runtime. Couple that with Dyson's reputation of high tech, forward thinking and I was sure that paying three times more than most other cordless vacuums was a solid idea. Once I received the vacuum and read through the manual I felt taken advantage of. Dyson set their own bar so high in their own description that I had no choice other than do be sorely disappointed in the V8. Here are my four concerns: 1). This is by far my biggest complaint. The other three complaints are minor, but this one isn't. The only battery spec you will ever see advertised as of 8/30/16 is "up to 40 minutes". In fact, the box says "40 minute" with a picture of a battery. The box has no asterisk, and no explanation. Once you open the box and read the material, you will find that this vacuum only has 25 minutes of battery when used on low suction with the motorized carpet head, and only 7 minutes on night suction. I have no issue with the 7 minutes on high, my issue is with the 25 minutes on low suction with the carpet tool installed. I feel like that should be explained everywhere they advertise "40 minutes". Honestly, I feel like they're deceptive; and I thought Dyson, as a company, was above that. 2). Dyson consistently advertises their products as "carbon free" which means they are carbon brush free, known as brushless. They even included a small white booklet (see picture) with this very vacuum basically saying that the electric motor hasn't changed in 100 years, but Dyson is so freaking awesome that they use brushless motors. Well, on page 12 of the user manual, under "operation" it says "this machine has carbon fiber brushes." (See picture) So basically I'm still not clear if this motor is an awesome Dyson technologically superior advanced "brushless" motor, or the old brushed version that they say hasn't changed in 100 years. Why is this relevant? Brushless motors are stronger and use less battery. Also, brushes are a consumable item, meaning they wear out and need replacement. 3). Dyson has always advertised that their vacuums never lose suction. The owners manual extensively covers how to unclog several areas of the vacuum.(see picture) The fine print of the warranty says that clogs are not covered by warranty. (See picture). So if my vacuum is clogged, does it lose suction? Of course it does. 4). There are two filters that need to be washed in water and air dried for 24 hours at least once a month. I have never had to wash filters on my vacuum before. Maybe I'm just getting old and behind the times on this one, and if so, you can just disregard this criticism. Just be aware, you'll need to "wash" you vacuum monthly. Basically, I'm mostly disappointed with Dyson's marketing and advertising tactics. I feel lied to, I feel cheated. If you understand that this vacuum has a 25 minute runtime when used with the carpet brush or hard floor brush, then it's really hard to justify paying $599. Shortly, the Dyson rep will chime in and explain that you indeed can achieve 40 minute run time using the crevice tool or duster. That's great, maybe you should explain that when you advertise your specs. I, like most people, planned on using the hard floor and carpet brush heads exclusively, so I will exclusively get 25 minutes, never 40. For that reason alone, this is going back.
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