Top positive review
Love how it rotates.
By K. Davis on Reviewed in the United States on November 10, 2016
This is our fourth Samsung SmartCam. Our first two were the SNH-1011 cameras. I have had them for a couple of years. Set up was easy and they have functioned perfectly. I have been using these two cameras to check in on my 85-year-old mother who lives with us to make sure she is OK. I use the SmartCam app on my iPhone. I have been using these two cameras to check in on my 85-year-old mother who lives with us to make sure she is OK. I use the SmartCam app on my iPhone. Subsequently, I bought a Smartcam SNHP6410BN for my Toddler grandson's bedroom so we can enjoy seeing him even though we are many miles away. That camera has also worked flawlessly. If there is a weakness, it is the two-way communication. The audio is fine; however, the talking feature is not that easy to understand on the other end. Just purchased the SNH-V6410PN and have used it for a few days. It was easy to set up, and I love how it is able to provide a 360° view. The picture quality is very good and the ability to move the camera horizontally and up-and-down work just fine. I also like it that you are able to zoom the camera in and out. Camera makes no noise as it rotates. I have nothing negative to say about the camera at this point. Basically, you have to decide if the ability to rotate the camera remotely is worth the extra money, or does the cheaper stationary camera meet your needs. Let me add one more thing that I really like about all of these cameras. You're able to define an area on the screen, and if there is movement in the area you define, it will notify you. I like that for when all of us are away from home. It is a security aspect of the cameras that I like.
Top critical review
9 people found this helpful
Avoid the Samsung SmartCam line unless you don't mind constant frustration
By D. McGraw on Reviewed in the United States on November 2, 2016
So far I'm enjoying this camera. Its a lot smaller than I expected and does not stick out too much. I did not plan to use the motion tracking but it works rather well as long as there is enough light. So far this is working out much better than some cheaper pan/tilt cameras I've used. Only complaint so far is the Samsung app - it disconnects from time to time and does not seem to have a means to automatically re-connect, so you have to acknowledge the disconnect, then reconnect - wish it would do this automatically. 2017.04.26 - UPDATE: I wish I had not bought into the Samsung Smartcam line of cameras - the hardware is fine but the web interface and app are extremely frustrating. Android App: it loses connection a lot (no big deal in itself), but every time it does, it gives you a "lost connection" notice you have to click, followed by a LONG pause as it reloads the main screen, then you have to select the camera again to view the feed. Why in the world can't it just attempt re-connection itself without use input? Other camera apps do not have a problem with this. Also, if you go to another app and return to the SmartCam app its the same drill: long pause, disconnect error, long pause, select the camera again - why can't it just reload the video feed? Web Interface: not compatible with newer (like, in last couple years) Chrome browsers, so I have to use IE (fate worse than death), and IE will not remember the password, which I have to enter each time. I would stay away from the SmartCam line for these reasons - its 2017, how bout a little UI attention? - these problems are known and reported.
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