Back to Amazon.com
customer reviews
175
3.7 out of 5 stars

MICROSOFT CR3-00001 Microsoft Surface Pro 4 12.3'' 2736x1824 (Open Box)

$219.30
$799 73% off Reference Price
Condition: Refurbished; Open Box
Sold out Back to product details

Top positive review
60 people found this helpful
Microsoft Surface Pro4 Certified refurbished
By Zero on Reviewed in the United States on April 15, 2016
(Changed to review 7/28/2016) This review is of the SURFACE PRO 4 256GB HD with 8GB RAM- the extra 4GB of ram this one comes with worlds better than the dated 4GB version which I would not recommend with the i5. (End change) Buying refurbished can help keep the price down. Most refurbished products come with a warranty of sorts for defects. As for this refurbished deal from Square Deals Inc. a certified Amazon refurbishing company, they say they offer a 90day warranty for this product (does not cover drops and spills) only hardware issues. The company Square Deals Inc. is not on the Microsoft certified refresher list, so purchasing the extended warranty from Microsoft is unavailable. The product I purchased is the Microsoft Windows Surface Pro4 certified refurbished, from Square. This product is an enterprise refurbished tablet, so again there is no other warranty you can purchase for this machine. As of now I have only had mine for about 3 days (I shall update as time goes on). The machine is beautiful with a 12.3 inch display running the latest version of Windows 10. Windows 10 does change the brightness sensitive from a number set to words (Dark, Darker, Suggested etc...). Touch is not fantastic however it is good on the device due to the software (win 32 apps) as most of them are not optimized for touch. The user will need the type cover or blue tooth keyboard at a minimum which is sold separately. But that is the only negative of this machine I have seen. The feel of the machine is nice in hand, heavy but a solid feel, holding this for hours playing video games might not be the best idea. The metal is magnesium which is on par with other premium tablets and laptop; over all thickness is kept down to a minimum which is great for all hand sizes. The Type cover is nice and smooth with a glass touch pad. The touch pad glides with accuracy and a nice click sound when double clicking. It does come with a new Pen for digital writing and drawling, my first impressions of this pen is smooth easy to hold with the flat spot on it to rest on you hand light a regular pencil. The only issues is the length is a bit long for my use but I am sure I shall get use to it. Compared to my Surface3 (S3) (Atom with 4GB ram) which I bought brand new (even pre-ordered it). The i5 Surface Pro 4(SP4) 8GB machine is worlds faster and smoother than the S3. There is almost no lag when running adobe or editing video in any other application, while streaming Netflix (yes I did this). The machine even with a case over it does not seem to get warm to the touch compared to the S3 or even the SP3. The fan is extremely quite I had to put it to my ear to ensure it was on. Using normal win32 apps on this machine is like any other PC, however where it shines is when using the new “Modern” apps with touch. Tubecast pro works so well on this I almost don’t miss an official you tube app (much better than using the browser). The edge browser is great but lacking plugin’s which, is a problem for me. To solve this I use Mozilla Firefox which works well with touch (not as good as a touch browser but good enough). Watching videos on this as stated is wonderful! Normal daily word processing task and excel (office) isn’t even a remote problem for the machine. Working on my Access database (over 4K) records and listing to YouTube for music I only saw a 40% CPU usage and less than 4GB of ram. Storage on this particular machine is 256GB which is good compared to other tablets but is not as much as I would like (this machine can support 1TB SSD at a cost) You cannot upgrade it yourself though. Over all this was a good buy and saved some money, but I shall see how long it last being refurbished. ****************************Update 7/28/2016*********************** I have been using my SP4 for approximately 5 months now and it seems to be running alright. Again the biggest complaint I have with my SP4 is it was an ENTERPRISE version they sold as a consumer refurbished meaning there is NO way to get that extended warranty from Microsoft outside of having a company and purchasing their support etc. This part makes me very upset but it does not take away from the products functionality. The newest INKING for Windows 10 (soon to be anniversary update) makes this machine a true pen/paper replacement which adds to the true functionality. The 3d sense camera is laggy sometimes even with the latest firmware does not always see me until I am very close. Skype does run very well over this machine and the quality for the internal mic is wonderful. I do not take many pic with it but the cam does allow me to snap things on the go if needed. Windows 10 has been updated a lot since I first purchased this product with better and better improvements on functionality and speed. The Wifi on my 1G AC network is always upwards of 300Mbps with no real range issues. Watching 4k video is good but can skip and the screen is a limiting factor for this as I have come to find out; but playing 4k vid on my TV's is wonderful. Steam games that are high level are only playable with med-low to ultra low settings, but again this is not a gaming machine but will work in a pinch. Office touch works like butter thanks to the latest updates and I do not notice throttling issues with developing databases in access or using Photoshop. I have yet to over heat this in a normal environment however out side in the sun it gets hot, like any other machine. I purchased a Dock for the tablet and that adds Ethernet connectivity to the machine. I would buy a cheap plastic case along with a glass screen protector as I've seen other SP4 from friends damage fast. Again this machine shall be good for the next 3-4 years (8GB model) and is truly a wonderful product from Microsoft. I shall update again after the NEXT big update comes out for Windows 10, to show how the product has held up to the new requirements and features (officially).
Top critical review
4 people found this helpful
Died Exactly 3 months after purchase
By baseball dad on Reviewed in the United States on October 12, 2020
Worked well for exactly 91 days then the battery died and will not charge. Do not waste your money like I did on a "renewed" product from Amazon. Now have to either pay for a battery replacement or buy another one. Very disappointed in both the product and Amazon for selling items that die exactly 1 day after their "90" day window.

Sort by:
Filter by:
By -
Verified Amazon Purchase
Vine Customer Review of Free Product
Sorry, no reviews match your current selections.
Try clearing or changing some filters.Show all reviews
Show more reviews


people found this helpful
By -
Verified Amazon Purchase
Vine Customer Review of Free Product