Top positive review
16 people found this helpful
Has changed my life!!
By km on Reviewed in the United States on April 4, 2017
Oh my God. This has changed my life. After 3.5 years of 24/7 pain due to autoimmune disease, this device, used in combo with the Autoimmune Protocol (AIP), my pain was gone in two weeks. I know that sounds like a fraudulent claim. I was skeptical, and to be honest I would probably not have sprung for the cost of this device except that in starting the AIP you are supposed to give up taking NSAIDs (Ibuprofen, Advil, etc.). So I needed an alternate source of pain relief. And since this product got such good reviews, and came with a 60-day money-back guarantee, I figured it was worth a shot. (When you are in immense pain for years on end you will try almost anything, and $250 is really not a lot for pain relief when you are in chronic pain.) The cost of the electrodes also gave me pause. But I gave it a shot. Within a few days I thought I was detecting a change. And within 10 days my pain was down from a 7-8 out of 10, to a 4-5. Now 6 weeks after starting the Quell, it is a 1-3. And to be honest some days I forget to wear it because I'm not in pain. I can't really say if using the device alone would have the same effect; I do think a lot of it is the combination with the AIP. But I am now drug-free in terms of pain relief, and I was taking a LOT of Advil. They say this device doesn't work for everyone, and some folks have had complaints about the electrode quality and sleeve quality. I have had no issues. The sleeve does seem to be getting beat up from so much use (curling at the corners where you attach it) but I like that it is thin because you can wear it under pants with no problem. It charges quickly and holds a charge for a long time. The device itself does seem to be made of cheap plastic but so far I'm fine with it. The phone app is great too, you can change the intensity from your phone. When it's on it feels like a light tingling, just in the spots where the electrodes attach, like your leg is going to sleep. It does not bother me at all, and after a while I don't even notice it. I have been able to sleep with it on no problem, although when I wake it does seem to be off, and I don't know if that's supposed to happen or if it's not working in night mode. I also have had no problem with the electrodes lasting 2 weeks. You can try using electrode gel to make them last a little longer, I bought some but have actually not tried it yet. This device could not be easier to use, and it has no side effects and is drug free. I recommend everyone take advantage of the 60-day money-back guarantee and give it a try, you have nothing to lose.
Top critical review
565 people found this helpful
A total waste of time and money!
By Gary Lacy on Reviewed in the United States on April 15, 2017
I have severs periferal neuropathy and had much hope that the device would ease some of the pain and enable me to take less pain medication. The first device I received I wore for about three weeks and thought that it might indeed be helping. I had four knee surgeries so it was hard to tell how much it was helping because of the surgical pain. After about three weeks the device stopped charging. I had trouble from the start with the hole in the device that one has to input the charger because it was somewhat too small. It took me about five minutes each night just to get the thing connected so it would charge. If one wears the device all day, you have to charge it during one of the off times in order to wear it at night. It stopped charging. I called the company and they begrudging sent me a new one. The piece of fabric that you put the device inside of in order to wear it began to look very tacky and stretched out so much that it would slip down my leg. This is after a few weeks and most people would have to wear it forever if it worked, and after a few weeks it looked terrible and cheap. I told them when i called but they refused to send me a new one. I could buy a new one though. The new one arrived and I put it inside the tacky leg strap and tried again. After two days it also stopped charging. I called again. They were rude, uncaring and told me to call Amazon. They really care about a client in pain, right. I called Amazon and thankfully they indeed refunded the money for the device. The four sets of electrodes I had ordered were not refunded. In sum, I think the device has promise, but the manufacturer has to use good materials so the device actually works for a very long time, and one can have it on your leg and not be embarrassed by how cheap, stretched out and dirty it looks.(even after washing it). They might also employ people who care about people and try to imagine how horrible it is to live in chronic pain. The representatives I spoke with were uncaring and outright rude. They did not care what I thought, how I felt about the device, or even to inquire if I felt it was helping me. As someone else already wrote, the electrodes are $30., and they work for about 5 to 6 days. I know this for sure because the device began to say I needed to increase the intensity, and I had it at 90%. Perhaps it is a device that could somewhat ease ones pain, but don't buy it unless you can afford to spend about $100. per month on electrodes, buy new leg bands twice per month, and be able to buy a new device after it stops charging. That could be every few days because they don't care and Amazon can't continue to do what the Quell people should do. It is very sad that profit and stock holders are the only thing this Quell company cares about. Using the cheapest materials and obviously no quality control makes a bigger profit and people in pain are only there to be used. Don't buy this. Hopefully, another manufacturer will make this product and back it up. S Heap
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